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In Response to the "Refurbished Phone" Rumors

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  1. dsmonteiro
    Community Consultant Staff Member Jul 7, 2015

    dsmonteiro , Jul 7, 2015 :
    @camohan I propose something different:

    Changing the thread title to "OnePlus One now includes a screen protector".

    The tweet is about that, the FYI part is just a joke...
     

  2. Tobikage
    Nougat Jul 7, 2015

    Tobikage , Jul 7, 2015 :
    @camohan
    maybe add this to OP...
    guard.JPG
     

  3. camohan
    Marshmallow Moderator Jul 7, 2015

    camohan , Jul 7, 2015 :
    Joke..?? I am ok to rename the title thread

    Confused whats going on..!!
     

    Ceasedd, dsmonteiro and Tobikage like this.
  4. Tobikage
    Nougat Jul 7, 2015

    Tobikage , Jul 7, 2015 :
    It is also on the OnePlus blog...and
    @Vikas week in review.....July Thread...

    Maybe add that link to the first post...
     

    Ceasedd and camohan like this.
  5. camohan
    Marshmallow Moderator Jul 7, 2015

    camohan , Jul 7, 2015 :
    Added
     

  6. guateitor
    Cupcake Jul 7, 2015

    guateitor , Jul 7, 2015 :
    opo screen is very bad I was facedown to support two huge scratch and I stopped working the touch part anyone can tell me if this is covered by the warranty or how can I make it work
     

  7. Tobikage
    Nougat Jul 7, 2015

    Tobikage , Jul 7, 2015 :
    = Physical damage caused due to user = Warranty gone...

    No.
     

    Ceasedd and #HYPEorGTFO like this.
  8. camohan
    Marshmallow Moderator Jul 7, 2015


  9. agr.vikas83
    Cupcake Sep 24, 2015

    agr.vikas83 , Sep 24, 2015 :
    Hi All,

    Day before yesterday I got my OP2 from Amazon (India). Yesterday I noticed that it is already having one screen guard. Because of that I am doubting it is either returned one or Refurbished mobile.

    When I checked manufacturing date it is showing 21 Aug 2015 (1 month old).

    Today after doing some googling I found there are some codes by which we can get RTN info which tells if phone is new one or Refurbished. I tried those codes but they are not working in OP2.

    Is there any other way to find out if phone is Refurbished or factory new?

    Thanks,
    Vikas Agrawal
     

  10. Dr. Indest
    Lollipop Sep 24, 2015

    Dr. Indest , Sep 24, 2015 :
    OP now ships their devices with a screen protector factory installed.
     

  11. lianne john91
    Eclair Apr 1, 2016


  12. lookitfast
    Cupcake Apr 1, 2016

    lookitfast , Apr 1, 2016 :
    The last two phones I received were marked as "TRUE" under fastboot device info for tamper bit & bootloader. I find that peculiar myself??
     

  13. SoniaB
    Nougat Head Moderator Apr 1, 2016


    Tobikage likes this.