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incoming call display is not showing in OnePlus 9R via OnePlus 9R

  1. anubhavi
    Cupcake Nov 17, 2021

    anubhavi , via OnePlus 9R , Nov 17, 2021 :
    Hi Team

    From last one week onward the incoming calls are not getting displayed thereby I cant answer any calls. However, the incoming call sound comes but not getting displayed to answer it. Request a solution for this.

    Note, the system is up-to-date with all releases.

    Regards
    Anubhavi
     

    #1
  2. Aaron2017
    General Support Expert Award 2021 Nov 17, 2021

    Aaron2017 , Nov 17, 2021 :
    No team here, this is a user forum. But you can try clearing cache of the launcher and cache and data of the dialer app and reboot the phone afterwards, see if that can help
     

    #2
    Caomhin and Shailender Sharma like this.
  3. anubhavi
    Cupcake Nov 17, 2021


    #3
  4. Aaron2017
    General Support Expert Award 2021 Nov 17, 2021


    #4
    Caomhin and Shailender Sharma like this.
  5. anubhavi
    Cupcake Nov 26, 2021

    anubhavi , via OnePlus 9R , Nov 26, 2021 :
    Hi Aaron, thank you for the interim solution since this method did work for few days and now back with no display for any incoming calls. I might raise this with OnePlus team itself.
     

    #5
  6. Aaron2017
    General Support Expert Award 2021 Nov 26, 2021

    Aaron2017 , Nov 26, 2021 :
    Oh, that's unfortunate. You can send them a bug report about it here
    https://forums.oneplus.com/feedback
    Or contact support via the various ways possible on their website.
     

    #6
    Shailender Sharma likes this.
  7. U1638009684368
    Cupcake Nov 27, 2021

    U1638009684368 , Nov 27, 2021 :
    Hi where you able to get a resolution. I'm facing the same issue.
     

    #7
  8. anubhavi
    Cupcake Nov 27, 2021


    #8