[Submitted] Inconsistent in nfc payment (GPay) for Public transport in Singapore

  1. Daniel_83
    Donut May 23, 2020

    Daniel_83 , May 23, 2020 :
    Been having this since first day of setting up the device. NFC payment through GPay only for transit (trains & buses) has been working inconsistently (most of the time failure) but surprisingly working with no issues for retail shop terminals.
    Not sure is this oneplus end (hardware) or google pay end. Please look into investigating this issue as i believed majority of the op8 /pro users in Singapore are facing such a problem.
    Last edited: May 24, 2020

  2. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member May 23, 2020

    Dipjyoti Nath , May 23, 2020 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond the same.

  3. imapig
    Cupcake May 24, 2020

    imapig , May 24, 2020 :
    Hi. i am in singapore and i faced the same issue. i also have issue using GPay to pay at retail shop terminals.

    F1603731752900 likes this.
  4. K1591441493665
    Cupcake Jun 6, 2020

    K1591441493665 , Jun 6, 2020 :
    Hi, facing the same issue as well, wondering if this issue would be rectified? No issue with retail pos but unable to work for public transport. Thanks.

    F1603731752900 likes this.
  5. M1586881182454
    Cupcake Jun 7, 2020

    M1586881182454 , via OnePlus 8 Pro , Jun 7, 2020 :
    I'm also having an issue in the UK. I'm using the OnePlus sandstone case for the OnePlus 8 Pro but I have attempted taking the case off before use but no luck. It works eventually but usually just comes up as a tick on the phone but nothing on the shop's contactless unit. Any idea where the NFC sender is on these phones?

    F1603731752900 likes this.
  6. Williyboy5
    Cupcake Jun 8, 2020

    Williyboy5 , Jun 8, 2020 :
    Hi I've tried to use it as well for bus rides, never work at all! Never work even once!

    F1603731752900 likes this.
  7. P1591623598541
    Cupcake Jun 14, 2020

    F1603731752900 likes this.
  8. 5zal
    Cupcake Jul 1, 2020

    5zal , via OnePlus 8 Pro , Jul 1, 2020 :
    Yes, Singapore local sets having issues local transit i.e. taking bus and mrt.. paywave no issues. this is the reason i chose an export set flashed with global rom. export sets has no issues for both transit and paywave.

    F1603731752900 likes this.
  9. Williyboy5
    Cupcake Jul 1, 2020

    Williyboy5 , Jul 1, 2020 :
    Can we bump this thread so someone actually take a look into this issue. Been about a month or two now and the issue is still here!

  10. Daniel_83
    Donut Jul 11, 2020

    Daniel_83 , via OnePlus 8 Pro , Jul 11, 2020 :
    the bug lies on default factory flash OS. clean wipe and reflash oxygenOS apparently solves this problem but the latest OS increment update breaks it again. please highlight on feedback request to support.

    F1603731752900 likes this.
  11. Daniel_83
    Donut Jul 17, 2020

  12. Georgeneo
    Cupcake Jul 20, 2020

    F1603731752900 and amuroraysg like this.
  13. amuroraysg
    Cupcake Aug 5, 2020

    amuroraysg , Aug 5, 2020 :
    my 8 pro most of the time doesn't work as well, when i tap 3 possibility would happen
    1. nothing showing both phone and tap in gantry display..
    2. phone display credit card failed
    3. which is after several tries it manage to read.

    And i was told it happen to only 10.5.xxAA variant.. while those that are having BA or DA have no such issue.
    perhaps you may want to compare three of them and find out what is the difference..

    When i got my one plus 8 pro i thought i got the best phone money can buy this year.. coming from S20+ which running on the dreaded exynos. but i wouldn't imagine 2 of the most important feature i use the most are not working out of the box..
    1. NFC for commuting
    2. native camera for QR reading (which many other phone manufacturer already integrated to their native cam) instead of relying on google lens.

    Not to mention this is no longer those cheaper FLAGSHIP KILLER anymore.. so i don't see any excuses for oneplus not to take this seriously @oneplus_support

    Hope we could get this resolved by the next update.. i think this is not a hard fix consider other country one plus works perfectly only AA variant.

    bukit13 likes this.
  14. bukit13
    Cupcake Aug 5, 2020

    bukit13 , Aug 5, 2020 :
    I've been facing issues with the NFC too, saw your post, and turns out mine's an AA variant too.

    I don't just face problems with commute, I can't even use it at payment terminals in supermarkets. Not sure if a back case is what's causing the problem, because it once managed to work when I removed my Karbon case.

    Nonetheless, I really hope this issue can be resolved, for the convenience of everyone.

  15. K1591441493665
    Cupcake Aug 18, 2020

    Jamesteve likes this.
  16. Jamesteve
    Cupcake Aug 21, 2020

    Jamesteve , Aug 21, 2020 :
    OP8 Pro user here in Singapore, after reading that "AA" thing just checked and i also have a AA variant.
    Still facing this issue with the GPay not working on Public transportation after months already... This used to work fine with my OP6...
    We need a solution for this.

  17. justinchoong
    Cupcake Sep 7, 2020

  18. gmcalong
    Cupcake Sep 11, 2020

    gmcalong , Sep 11, 2020 :
    Hello. I am a new Oneplus user also residing here in Singapore. I experience the same issue with my phone (OnePlus 8 Pro Ultramarine Blue version Model Code IN2023) when it comes to using it for PUBLIC TRANSPORT (buses and/or MRT).

    Seems like the NFC only works well when you use Google Pay on retail stores.

    Hope that this issue gets addressed right away because it does cause some inconvenience.

  19. P1600571249004
    Cupcake Sep 20, 2020

    P1600571249004 , Sep 20, 2020 :
    Oneplus 8 pro singapore local set.

    Having the same issue with using gpay on transport.
    No issues with gpay paywave on retail. Also on AA build.

    Had to use my old oneplus 3 gpay on transport. Can't imagine such an old model works but not the new flagship model. I trusted oneplus and gotten this over Pixel, pls fix this asap.

  20. Z1590663992953
    Donut Oct 11, 2020