8
Info on Extended Warranty for Pre-Ordered OnePlus Nord shipped after 4th Aug : India

  1. nikhilg9
    Eclair Aug 25, 2020


    #21
    GurditSingh likes this.
  2. wrongnumber
    Honeycomb Aug 25, 2020

    wrongnumber , via OnePlus Nord , Aug 25, 2020 :
    Yes, you are seeing this because of 6 month extended warranty for Red Cable Club benifit.
     

    #22
    GurditSingh likes this.

  3. #23
    GurditSingh likes this.

  4. #24
  5. DHRUV_BHAVSAR
    Cupcake Sep 1, 2020

    DHRUV_BHAVSAR , Sep 1, 2020 :
    received on 29th aug
    placed order on 29 aug
    but Order is under review. still now
     

    #25
  6. GurditSingh
    Eclair Sep 1, 2020


    #26
  7. VGishere
    Donut Sep 1, 2020

    VGishere , Sep 1, 2020 :
    In my OPN, it is showing Warranty till 13 Feb 2021, which is only 6 months from date of purchase.
    Any ideas how to get the extra year that everyone else is seeing, I.e., 2022 ?
     

    #27
  8. wrongnumber
    Honeycomb Sep 1, 2020

    wrongnumber , via OnePlus Nord , Sep 1, 2020 :
    Hey it's only showing Red Cable Club Warranty. You need to manually add the date of purchase to see the 1 year default warranty.
     

    #28
  9. VGishere
    Donut Sep 2, 2020

    VGishere , Sep 2, 2020 :
    Where do I do it ?
    I don’t see any option regarding that.
    I have added the bill in bills section.
    @yash0306

    is this valid for those who ordered on 6th august or only for those who prebooked?
     

    #29
  10. wrongnumber
    Honeycomb Sep 2, 2020

    wrongnumber , via OnePlus Nord , Sep 2, 2020 :
    It doesn't depend on when you order the phone. Could you please share the screenshot so that I can help you further.
     

    #30
  11. VGishere
    Donut Sep 2, 2020

    VGishere , Sep 2, 2020 :
    @yash0306
    PFA the screenshot.
    I don’t see a edit option anywhere
    On tapping the tag, it allows only editing of tag.

    Also, I don’t see any line stating “Covered under OP extended warranty”. 😕
     

    Attached Files:

    Last edited: Sep 2, 2020

    #31

  12. #32
    GurditSingh likes this.
  13. GurditSingh
    Eclair Sep 3, 2020


    #33
  14. wrongnumber
    Honeycomb Sep 3, 2020


    #34
    Disha_Nigam likes this.
  15. wrongnumber
    Honeycomb Sep 3, 2020

    wrongnumber , via OnePlus Nord , Sep 3, 2020 :
    I see that there are 2 extended warranty tabs now, one for the 6 month and other for 1 yr. But in deceive details only 1 yr of extended warranty is reflecting instead of 1.5 yr.

    1599116169585.jpg

    1599116169614.jpg
     

    #35
    GurditSingh likes this.
  16. nikhilg9
    Eclair Sep 3, 2020


    #36
  17. wrongnumber
    Honeycomb Sep 3, 2020

    wrongnumber , via OnePlus Nord , Sep 3, 2020 :
    If that the case they should have informed earlier. Then we would have selected another option from Red Cable Club. But last time when I had a call with Coustomer Care they assured me that we will 1.5 yrs of extended warranty.
     

    #37
  18. wrongnumber
    Honeycomb Sep 3, 2020

    wrongnumber , via OnePlus Nord , Sep 3, 2020 :
    I just called Coustomer Care. They said 2 extended warranties can't be clubbed together. I said that it was not informed by Coustomer Care when I called last time and they assured that the extended warranty for 1.5 yrs will be given. So I requested to roll back the red club extended warranty as it was a mistake from there end. But he said he can't help me as there is no such option. Once you claim Red Cabel Club warranty it can't be rolled back.
    Please let me know if you are able to find a solution to this issue.
     

    #38
  19. wrongnumber
    Honeycomb Sep 3, 2020

    wrongnumber , Sep 3, 2020 :
    Hey, the option to enter the warranty valid date comes only when no extended warranty is claimed. Though your warranty reflects as 13 Feb 2021, your actual warranty is till 2022. Don't worry about what's showing here. If you want the correct warranty to show here then please reach out to Customer Care. They can change from the backend.
     

    #39
  20. shishirjisece
    Eclair Sep 3, 2020


    #40