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Instagram and Whatsapp camera showing weird lines via OnePlus 9R

  1. AnishaKalra
    Cupcake Jun 18, 2021

    AnishaKalra , via OnePlus 9R , Jun 18, 2021 :
    Hi,
    I bought a new OnePlus 9R recently. The normal camera is working fine but there are weird lines when I use the rear camera of instagram and Whatsapp. Does anyone know ehat is causing this, or should I get the handset replaced?

    I'm attaching two images for reference, one was clicked with normal camera and the other using instagram camera. Please resolve this issue @OnePlus or replace this handset while it is still in the replacement period.
    1624037601178.jpg

    1624037601277.jpg
     

    #1
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jun 18, 2021


    #2
    abhimanyu7797 and Caomhin like this.
  3. AnishaKalra
    Cupcake Jun 20, 2021

    AnishaKalra , via OnePlus 9R , Jun 20, 2021 :
    Actually it's not just the screen. In daylight this doesn't happen, but in normal room light, I can witness these lines, not just the screen but in the background too.
     

    #3
  4. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jun 20, 2021

    Swejuggalo , via OnePlus 9 Pro Stellar Black , Jun 20, 2021 :
    Various light sources flicker too. Stock camera probably make use of the flicker sensor (looks like it was a second flash) while some 3rd party apps can't.
    This might be necessary to report both to Oneplus and to the app devs.

    View attachment 1619161
     

    #4
  5. S1638516709335
    Cupcake Dec 3, 2021

    S1638516709335 , Dec 3, 2021 :
    I have a similar problem. In WhatsApp when I take a photo with the application camera, I frame an object. And when I take the photo, the framing of the object is different. It is as if I had taken the photo with a different camera from the first focus.

    I show the two photos. The first is from the focus and the second from the shot from the WhatsApp camera.

    Can you help me? please
     

    Attached Files:


    #5
  6. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 3, 2021

    Swejuggalo , via OnePlus 9 Pro Stellar Black , Dec 3, 2021 :
    Have you been able to try this out on a other device and it does not happen there?
     

    #6