2

Instagram

  1. Sangs75 Cupcake Jul 8, 2019

    Sangs75, Jul 8, 2019 :
    Instagram is having troubles the past month. the captions are getting cut off. in the direct message, when you share a photo or a post, the video/picture gets very very enlarged and half of it gets cut from the right. Refreshing does not help either.
    is there anything I could do? I don't think that this is an Instagram issue.
    I use the OnePlus 6.

    1562601435703.jpg

    1562601462181.jpg
     

    #1
    Meeto46 and mshabin like this.
  2. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Jul 8, 2019

    KeepTransisting, Jul 8, 2019 :
    That's something Instagram needs to fix. They don't format their app properly for phones with extra tall displays
     

    #2
    Sangs75, SeeBeeEss and Kytharsis like this.
  3. Sharry7 Ice Cream Sandwich Jul 8, 2019

    Sharry7, Jul 8, 2019 :
    Same is happening with OP5. Instagram following snapchat's path.
     

    #3
  4. eye842 Lollipop Jul 8, 2019

    eye842, Jul 8, 2019 :
    It's a app problem, I got similar issues on a non OnePlus phone.
     

    #4
    Sangs75 likes this.
  5. Sangs75 Cupcake Jul 9, 2019

    Sangs75, Jul 9, 2019 :
    Oh, I'll contact Instagram then. Thank you.
     

    #5
    Meeto46 and FlixbusLennart like this.
  6. FlixbusLennart The Lab - OnePlus 6 Reviewer Jul 9, 2019

    FlixbusLennart, Jul 9, 2019 :
    Good luck.

    From my experience of contacting Snapchat, Instagram devs won't care at all.
     

    #6
    Sangs75 likes this.
  7. Sangs75 Cupcake Jul 10, 2019

    Sangs75, Jul 10, 2019 :
    Ah, it's worth a shot. Will let you know if they do reply! :)
     

    #7
    Meeto46 and FlixbusLennart like this.
  8. rohith.srivastav Gingerbread Jul 10, 2019


    #8
  9. lethalmerc Cupcake Jul 11, 2019 at 4:57 PM

    lethalmerc, Jul 11, 2019 at 4:57 PM :
    even I've been having the same issue on my brand new one plus 7 pro
    they need to really fix it
    i even reinstalled Instagram
    nothing really happened
     

    #9
  10. Meeto46 Cupcake Jul 12, 2019 at 1:22 PM


    #10
  11. Mr.Mavani Cupcake Jul 12, 2019 at 3:42 PM

    Mr.Mavani, Jul 12, 2019 at 3:42 PM :
    Instagram is having troubles the past month. the captions are getting cut off. in the direct message, when you share a photo or a post, the video/picture gets very very enlarged and half of it gets cut from the right. Refreshing does not help either.
    is there anything I could do? I don't think that this is an Instagram issue.
    I use the OnePlus 6.
     

    #11
    lethalmerc likes this.
  12. KeepTransisting The Lab - OnePlus 7 Pro Reviewer Jul 12, 2019 at 3:45 PM

    KeepTransisting, Jul 12, 2019 at 3:45 PM :
    It is an Instagram issue. They don't format their app properly for taller than normal phones, so it zooms things in and cuts them off.
     

    #12
    Naik Saurabh and Kytharsis like this.
  13. mohit3110 Cupcake Jul 13, 2019 at 2:14 PM

    mohit3110, Jul 13, 2019 at 2:14 PM :
    I've been having the same problem with my OP6. Even the font size is inconsistent, sometimes it gets larger than the settings. It has been more frequent in the recent month.
     

    #13
  14. Nupur Bansal Cupcake Jul 13, 2019 at 6:41 PM

    Nupur Bansal, Jul 13, 2019 at 6:41 PM :
    Insta not working on One plus 6 . Everytime I open the app it shows an error Couldn't refresh feed. It is happening since 3 weeks with me. I have tried every possible solution to it. Kindly look into the issue.
     

    #14
  15. dynamicdhruv97 Cupcake Jul 16, 2019 at 12:16 AM

    dynamicdhruv97, Jul 16, 2019 at 12:16 AM :
    Tried this couple of times but instagram never answer. But shockingly even oneplus engineers never answer to this problem. They are quite active on oneplus community , but never answer to this problem.
     

    #15
  16. Waveform Modifier Marshmallow Jul 16, 2019 at 12:28 AM

    Waveform Modifier, Jul 16, 2019 at 12:28 AM :
    That's false. OnePlus dev do not look at and/or answer user community threads.
     

    #16
    Kytharsis likes this.
  17. dynamicdhruv97 Cupcake Jul 16, 2019 at 12:30 AM

    dynamicdhruv97, Jul 16, 2019 at 12:30 AM :
    ohh okay. I see a lot of posts by them on the community so i guessed so . And is there any way of reaching them? Do they reply to tweets or something else?
     

    #17
  18. Waveform Modifier Marshmallow Jul 16, 2019 at 12:31 AM

    Waveform Modifier, Jul 16, 2019 at 12:31 AM :
    Asking OnePlus on this is pointless. This is an app issue. OnePlus will not be able to help you with this.
     

    #18
    SeeBeeEss and Kytharsis like this.
  19. dynamicdhruv97 Cupcake Jul 16, 2019 at 12:41 AM

    dynamicdhruv97, Jul 16, 2019 at 12:41 AM :
    Yes i totally understand its an app issue, but only the OnePlus devices face it. The samsung phones also have an uncanny display , but the instagram is optimised for that display. The only solution I see it OnePlus approaching Instagram to resolve this.
     

    #19
  20. Waveform Modifier Marshmallow Jul 16, 2019 at 1:16 AM

    Waveform Modifier, Jul 16, 2019 at 1:16 AM :
    Wrong. They will do no such thing. App issue will need to be addressed by app dev only.
     

    #20
    Kytharsis likes this.