5
internet connection

  1. claire1991
    Cupcake Mar 16, 2020

    claire1991 , Mar 16, 2020 :
    hi all,

    hope everyone is doing well. has anyone experienced any wifi/4g connection problems since the new update? connection seems to be very bad and interrupted frequently
     

    #1
  2. Artemus.
    Nougat Mar 16, 2020

    Artemus. , Mar 16, 2020 :
    Mine is fine. You're gonna have to explain your problem better.
     

    #2
    Caomhin and SumeethPatel like this.
  3. claire1991
    Cupcake Mar 16, 2020

    claire1991 , Mar 16, 2020 :
    hi,

    my wifi connection on my phone keeps disconnecting and connecting and therefore making it difficult to making calls which require an internet connection. other devices i have connected to the same wifi do not have this problem that is why i concluded it's from my phone.
     

    #3
    lottie1040 likes this.
  4. Artemus.
    Nougat Mar 16, 2020

    Artemus. , Mar 16, 2020 :
    Mobile data or WiFi?
     

    #4
    Caomhin likes this.
  5. SumeethPatel
    Gingerbread Mar 16, 2020


    #5
  6. claire1991
    Cupcake Mar 17, 2020


    #6
  7. SumeethPatel
    Gingerbread Mar 17, 2020


    #7
    Artemus. likes this.
  8. L1576866802549
    Cupcake Mar 17, 2020

    L1576866802549 , via OnePlus 6 , Mar 17, 2020 :
    very slow network speed plus facing a lot of issue with calling both incoming and outgoing calls. many a times outgoing calls not connecting or going through. also incoming call notification is not there so can't get to know somebody is calling. Normal text messages are received after a lot of lag - for e.g. OTP msgs are received after 5/10 mins.

    Anyone facing same issue with latest Android 10 update and know of may probable solution?
     

    #8
    T1584809601480 likes this.
  9. Artemus.
    Nougat Mar 17, 2020

    Artemus. , Mar 17, 2020 :
    It helps if you state the carrier. It could be issues with the carrier.
     

    #9
    Caomhin likes this.
  10. Amieeadd
    Cupcake Mar 17, 2020

    Amieeadd , Mar 17, 2020 :
    yeah, I've had the same problem yesterday am (GMT) and all day today. I don't believe it's a handset issue, but where more people are expected to "work from home...", etc has led to a number of mobile phone network carriers struggling to give smooth access.

    And yet I've been using laptop to go through emails and youtube content and that's all okay (albeit a lot slower when loading webpages).

    And then this lunchtime (GMT) I had seen headlines that UK carriers have been having probs... https://metro-co-uk.cdn.ampproject....2-ee-vodafone-3-go-people-work-home-12410145/

    I hope this gives a bit of clarity to other users AND urges corporations to swiftly get on top of this together, since we are expected to be distancing ourselves from face-to-face contact yet still communicate together, but not be divided.
     

    #10
  11. L1576866802549
    Cupcake Mar 17, 2020

    L1576866802549 , via OnePlus 6 , Mar 17, 2020 :
    It's Airtel and I did take this up with them. they suggested (after some homework and back channel analysis) that it is related to your handset that should be checked.
     

    #11
  12. CFAO
    Cupcake Mar 17, 2020

    CFAO , Mar 17, 2020 :
    Wifi is awful on the oneplus 6. I have an old oneplus 5 and the wifi performance at the same location is double of the 6 not to mention the constant disconnects (wifi icon with the exclamation mark)
     

    #12
    amangera29 likes this.
  13. lottie1040
    Cupcake May 19, 2020

    lottie1040 , via OnePlus 6T , May 19, 2020 :
    I have the same problem. It's not just you. As I said earlier, I've reset everything, the entire phone and had the mainboard replaced and it still happens.
     

    #13
  14. Artemus.
    Nougat May 19, 2020

    Artemus. , May 19, 2020 :
    It must be something with your router then. Do you have MAC filtering enabled?
     

    #14
    Caomhin likes this.
  15. lottie1040
    Cupcake May 19, 2020

    lottie1040 , via OnePlus 6T , May 19, 2020 :
    It's not my router either - it happens out of the house and with a different SIM. it has got to be a software bug.
     

    #15
  16. Artemus.
    Nougat May 19, 2020

    Artemus. , May 19, 2020 :
    I've never had an issue with WiFi since I've owned it. What OOS version are you on right now?
     

    #16
    Caomhin likes this.
  17. lottie1040
    Cupcake May 19, 2020

    lottie1040 , via OnePlus 6T , May 19, 2020 :
    I'm on 10.3.3. With mine, it isn't just WiFi - it's the mobile signal too, regardless of how strong it is.
     

    #17
  18. mjain25 , via OnePlus 7T Glacier Blue , May 23, 2020 :
    I am also facing issue with data network on Oneplus7T(Vodafone IN) network.

    When checked data speed on fast.com and ookla speed test, both reports 4g speed above 20Mbps,but browsing experience is pathetic. Can't even open apps and videos are always on browsing. This has started only after recent update.

    I have done, cache wipe, network setting reset, tried removing sim and resetting the data connection configs. But nothing helps

    1590253779382.jpg
     

    Attached Files:


    #18
    OKanchan likes this.
  19. P1576332094082
    Cupcake Jun 12, 2020

    P1576332094082 , via OnePlus 7 Pro , Jun 12, 2020 :
    I am facing same slow internet issue since past few days on 4g network checked with Vodafone and everything seemed ok from their end. So changed my sim to other phone and it is working ok in the that cheaper phone. Problem is with this particular phone. One plus needs to something about it, this is only causing embarrassment with friends and colleagues and as a matter of fact with the network provider support also. If a buyer shown this forum will never buy a OnePlus. it's disgraceful to have bought such a costly phone that doesn't work the basic functions like internet, when other cheaper phones are doing the job right. The only thing good about this phone is the RAM and ROM for which we have been charged and OnePlus forgot about the pretty basics. What a shame that the customers / end users have to suffer.
     

    #19
    OKanchan likes this.
  20. Artemus.
    Nougat Jun 12, 2020

    Artemus. , Jun 12, 2020 :
    Does Vodafone need to provision your IMEI to function?
     

    #20
    Caomhin likes this.