internet connection

  1. Caomhin
    Marshmallow Jun 12, 2020

    Caomhin , via OnePlus 6T , Jun 12, 2020 :
    Reset your network adapters, see if that helps

    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth.

    Artemus. likes this.
  2. P1576332094082
    Cupcake Jun 13, 2020

    P1576332094082 , via OnePlus 7 Pro , Jun 13, 2020 :
    Tried that earlier and just now as well, but no gain. Network speed isn't going above 50 kbps. It's a really awful situation. I am even struggling to use the One plus community app. Anyways thanks a ton for helping out. Really appreciate.

    Caomhin likes this.
  3. Caomhin
    Marshmallow Jun 13, 2020

    Caomhin , via OnePlus 6T , Jun 13, 2020 :
    Report as a Bug


    And contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.


  4. F1592719429003
    Cupcake Jun 21, 2020

    F1592719429003 , Jun 21, 2020 :
    Even from past 2 days I am facing problem using wifi.its frequently disconnecting after the One plus update to OS 10.3.4 which I did yesterday only.other like laptop/tab/ my husband's samsung phone has no problem.pleae release a patch to fix this issue. As we cannot make calls using whatsapp as it's disconnecting frequently. Sometimes in whatsapp they can hear us,but we cannot hear showing as reconnecting.i am using one plus 6 phone

  5. O1592219740428
    Cupcake Jun 22, 2020

    O1592219740428 , Jun 22, 2020 :
    Hello everyone, I'm new to this community. I've an issue to raise regarding the OnePlus 7t internet access. My updating/downloading app in background is causing to loose network to current opened apps. in other words, I'm not able to access internet on several apps at single moment. can anyone help me out with this one...thanks

  6. Caomhin
    Marshmallow Jun 22, 2020

    Caomhin , via OnePlus 6T , Jun 22, 2020 :
    This thread is for 6 series phones. You will get more useful info for you phone model in 7 series thread.

    O1592219740428 and Artemus. like this.
  7. OKanchan
    Cupcake Jul 1, 2020

    OKanchan , Jul 1, 2020 :
    i am facing mobile data connection problem with OnePlus 7 with OS 10.3.3 GM57AA. sometimes it gets disconnected automatically and never come back until i turn off & on mobile data again. sometimes i need to use airplane mode to get internet connection back. the main pathetic problem with 3G, everyone at my home using same carrier with Samsung phone and they have no problem with 3G internet but only i am facing this problem.. most of the time internet is on but I don't receive WhatsApp message even. then i found it happens that internet gets disconnected for a few seconds and it gets connected again but sometimes it fails to reconnect. Because of this my quarantine days have become worse.