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Internet connection via OnePlus 8T

  1. KalyanCho
    Cupcake Jun 12, 2021

    KalyanCho , via OnePlus 8T , Jun 12, 2021 :
    When I was using my mobile on wifi network it is connecting but internet is not coming l. There is no problem in my wifi network because I was using same wifi network for my laptop it is fine in laptop. I have contacted OnePlus customer center and talked to agent and done all possible troubleshooting methods what they have said but of no use.
    Actually I had updated my mobile (11.0.8.14.KB05DA) today morning from then I was facing this issue. Can you resolve this problem as soon as possible.
    I was attaching a screenshot which I got when doing some internet speed test which maybe useful in resolving this problem.
    1623507214953.jpg
    Thank you.
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 13, 2021

    Caomhin , via OnePlus 9 Pro , Jun 13, 2021 :
    As we don't know specifically what you have tried. Check the following.

    Do you have a VPN/Firewall/Security apps installed or have you changed the DNS on the phone.

    Set the DNS to Automatic and disable any VPN/Firewall/Security Apps installed. Check if that can make a difference.

    Also Reset your Network adapters, see if that helps.
    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth.

    Also try the following.

    Go to Settings, WiFi & Internet, WiFi, WiFi Preferences and disable Intelligently Select the best WiFi.

    Also check out additional possible solutions at the link below.
    How To Fix Common Wi-Fi Problems In Android
    https://www.techjunkie.com/fix-wi-fi-problem-android/
     

    #2
    NaXal likes this.
  3. Deva200
    Gingerbread Jun 13, 2021


    #3