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internet speed problem

  1. K1554847480923 Cupcake Jul 21, 2019

    K1554847480923, Jul 21, 2019 :
    hi friends ,

    does anybody else have problem with mobile and wi fi ?
    sometime it took much time if wf network is bad when it turn to 4g it need some time . depends on ocasion but some time 2 3min , monetime 20 30sec. just show up on screen 4g with sign ! .
    its happends alot of times .
    i buy this phone beacouse of speed but sometime is slower then Nokia model 2005year .

    is anybody has this kind of problem ?
     

    #1
    harindranadh and P1562480733975 like this.
  2. Priyanshu Sharma Jelly Bean Jul 21, 2019

    Last edited: Jul 23, 2019

    #2
  3. K1554847480923 Cupcake Jul 21, 2019

    K1554847480923, Jul 21, 2019 :
    i never have this problem on my lasta samsung s9 phone , maybe is problem thet this phone is from one operator in my country Telenor mobile , and i use another provider service VIP mobile , the phone is dual sim .
    the operater told me thet my phone is unlock for all network.
    i dont know what is the problem
     

    #3
  4. Priyanshu Sharma Jelly Bean Jul 21, 2019

    Priyanshu Sharma, Jul 21, 2019 :
    If it works fine with Telenor then it's not the problem of your phone...

    If this problem started recently then try this-

    Try this-
    Settings>>System>>Reset Options>>Reset Wifi, mobile and Bluetooth

    If it doesn't seems to work then try resetting your device...

    If this issue is from beggining when you've purchased the phone then try this...

    You can flash international/global firmware but make sure, it is Carrier unlocked and check if it woks or not...
     

    #4
  5. CharlieCats Eclair Jul 21, 2019


    #5
  6. P1562480733975 Cupcake Jul 22, 2019


    #6
  7. K1554847480923 Cupcake Jul 22, 2019

    K1554847480923, Jul 22, 2019 :
    we can try the instruction above ... and prai thet help
     

    #7
  8. I1563890212940 Cupcake Jul 23, 2019


    #8
  9. I1563890212940 Cupcake Jul 23, 2019

    I1563890212940, Jul 23, 2019 :
    I tried this option
    Settings>>System>>Reset Options>>Reset Wifi, mobile and Bluetooth
    but it did not work. this is a new phone and I am scared to follow other suggestions.
     

    #9
  10. Priyanshu Sharma Jelly Bean Jul 23, 2019

    Priyanshu Sharma, Jul 23, 2019 :
    If you've purchased it from India then you don't need to flash international ROM... Is this happening from beggining or after any update? Which device are you using and what Oxygen version?
     

    #10
  11. I1563890212940 Cupcake Jul 23, 2019


    #11
  12. Priyanshu Sharma Jelly Bean Jul 23, 2019

    Priyanshu Sharma, Jul 23, 2019 :
    Have you tried using any other SIM on your phone?
     

    #12
  13. I1563890212940 Cupcake Jul 23, 2019


    #13
  14. I1563890212940 Cupcake Jul 23, 2019


    #13
  15. I1563890212940 Cupcake Jul 23, 2019

    I1563890212940, Jul 23, 2019 :
    I am sorry. I tried other sim. It looks like our area is having internet issue. I will check again tomorrow. thanks a lot for your help. This is my first OnePlus. I am very impressed the way I got help.
     

    #14
    K1554847480923 likes this.