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[Submitted] Internet stops working

  1. Saifu147
    Cupcake Sep 17, 2020

    Saifu147 , Sep 17, 2020 :
    My mobile data internet stops working all of a sudden after sometime and sometimes the 4G stops working for hours. It happens 3,4 times a day. Kindly look into the matter
     

    #1
  2. ViejoDelTren
    Cupcake Sep 17, 2020

    ViejoDelTren , Sep 17, 2020 :
    Same problem in my OP6T I contact my carrier (T-mobile) and they say my phone is fine. I contact the company OP but they can't fixed, so my phone is work only with WiFi but not network connection.
     

    #2
    A1595176314393 likes this.
  3. Prashanth 27
    OnePlus Bug Hunter Staff Member Sep 17, 2020

    Prashanth 27 , Sep 17, 2020 :
    In order to investigate this further, please help us with the requested details. Please have a look in your inbox, we've sent a direct message. Awaiting for your revert!

    Regards,
    Prashanth.
     

    #3
  4. Saifu147
    Cupcake Sep 17, 2020

    Saifu147 , via OnePlus 7 Pro , Sep 17, 2020 :
    My phone works on mobile network right now but it stops working all of a sudden. Like when I'm playing a game or something. And it annoys you to the point that you get worried, what if this problem gets permanent? Not a cheap phone here in Pakistan OP7PRO. costs around 850$ including taxes and stuff
     

    #4
  5. Saifu147
    Cupcake Sep 17, 2020