Introducing the OnePlus Store App

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  1. Joel Jacob
    Honeycomb Oct 16, 2020

    Joel Jacob , Oct 16, 2020 :
    FORUM-store copy.png

    Over the past year, we have taken some major steps in our journey to share the best technology. The release of our latest flagship device - the OnePlus 8T 5G, the IoT devices including the OnePlus TVs, and most importantly our commitment to remaining focused on our community has created multiple touchpoints for a seamless user experience. To build further on this aspect, we are now set to launch an all-inclusive application that caters to all your purchase, service, information, and benefit needs.

    We have set out on an endeavor to cater to the needs of the community through events and forums, feedback collection mechanisms, exclusive community-only experiences, and dedicated benefits. The Red Cable Club launched last year, which now has more than 6 million users privy to unique benefits, along with a tiered membership has ensured our community members have access to offers better than everyone else! Even our e-commerce platform oneplus.in has given our tech-savvy audience a seamless online buying experience. OnePlus Fridays was launched to further enhance this bond - one day of the week when everything you wished was available was to be made so on our platform. By continuing to expand our offline presence with Service centers, Experience Stores (and now the Super Experience Store), we have made sure that you have a place to experience our products before you buy them.

    Even with the current setup in place, we feel like we can strive for more. We don’t want our users to settle for a sub-optimal experience across multiple applications to access the services launched over time. Navigating through various apps and websites could be a little complicated, and so we wanted to look at a single platform that could bridge the gap.

    Here's introducing OnePlus Store - a dedicated application further enhances purchase and support experience with the OnePlus like never before! The new OnePlus Store app will bring our products closer to our consumers, delivering a seamless e-commerce experience along with easy-to-access support and exciting members-only benefits. Here are the key features of the OnePlus Store App

    • Shopping:
      All your favorite OnePlus products available at the best prices with free priority shipping & COD on orders above Rs 500.
      • Get great deals every week on OnePlus Fridays
      • Get instant discounts and XP points every time you shop one OnePlus Store
      • Get notified about limited edition products, price drops, new launches and other special promotions.
    • Discover:
      A specially curatedcontent feed to deliver the magic of OnePlus products in their best form.

    • Support:
      Get priority support and diagnostic tools to check your device's health and optimize its performance.

    • Red Cable Club Membership:
      Earn Experience points as you engage more and shop more on the OnePlus Store app. Unlock new membership tiers and get exclusive benefits and an always-on discount up to 2% and Rs 500 as you climb up the ladder.

    • Members-only benefits:
      Become a Red Cable Club Pro member to access members-only benefits on Red Cable Privé and avail more special benefits and services from OnePlus and its partners.


    Introducing Red Cable Pro Plans.

    We are also happy to share the release of our premium membership plans. Red Cable Care offers additional benefits including extended warranty, screen protection and cloud storage. The plan will be available for purchase starting 16th October on Amazon.in and on other channels, 1st November onwards. You can start experiencing benefits starting 1st November 2020. This also marks the last chance to avail the benefits of the erstwhile Red Cable Club offering structure for extended warranty and cloud storage.

    We have more of this lined up for the future. Until then, feel free to suggest improvements and new additions to our product team by sharing your feedback on apps_store@oneplus.com.

    Get the OnePlus Store app.

    We are thankful to our community who have backed us in making this product what it is, and hope this application takes forward our commitment to deliver the best kind of experiences under OnePlus.

    Never Settle.

  2. Saswat Deb Barman
    Gingerbread Nov 20, 2020

    Stickied Post
    Saswat Deb Barman , Nov 20, 2020 :
    In our ongoing pursuit to offer a seamless OnePlus user experience, in October we launched the OnePlus Store App as your dedicated one-stop shop for all things OnePlus. This new app replaces the need for multiple apps with respect to device purchase, service and resale. We are happy to announce that the OnePlus Store App will roll out to OnePlus 6 Series and newer devices in India through upcoming OTAs. We're starting with the OnePlus 7 and 7T Series through the next OTA, followed by the remaining device series in the coming months. To ensure users can tailor their device experience to their individual needs, this app can be uninstalled. However, we're confident that this new app offers a lot of added value to your overall OnePlus experience. Check out the forum post above for more details about the OnePlus Store App.

    Arunbalaji T and Venkat Depatla like this.
  3. Optimus_Prime_07
    Ice Cream Sandwich Oct 16, 2020

    Optimus_Prime_07 , via OnePlus 3 , Oct 16, 2020 :
    Thanks for the details, but I faced many issues while ordering the Oneplus 8T Pop-up Box. I almost waste my 6+ Hours to order the Pop-up Box and everytime it shows the Store is crowded and i waited till 1:30 Am for the same and keep on trying. Lastly when i see in the morning both the models are Out of Stock. [e]1f62d[/e][e]1f62d[/e] Also, what's meaning of being a Red Cable Elite Member.[e]1f62d[/e]
    Huge Disappointed [e]1f614[/e]🙈, because the heart of the fan breaks too early.
    Last edited: Oct 16, 2020

  4. Rajendra.Bhat
    Jelly Bean Oct 16, 2020

  5. camohan
    Moderator Moderator Oct 16, 2020

    camohan , Oct 16, 2020 :
    Glad, I hope with a dedicated app like OnePlus Store, we might be able to get rid of Red Cable Club option from settings Menu and also from the community app.

  6. DarshanMeniya
    Jelly Bean Oct 16, 2020

    DarshanMeniya , Oct 16, 2020 :
    It's great app , Apart from smartphone and accessories you can find out more gears and exclusive stuffs there and thanks for bringing exclusive offer for RCC members!

    Feeling proud to be RCC member and OnePlus community member!

    Optimus_Prime_07 likes this.
  7. Tokolozi
    Most Original Avatar Oct 16, 2020

    Tokolozi , Oct 16, 2020 :
    As a non Indian non OP user... what the hell is RCC?

    Batman360 and SRD. like this.
  8. AlienEye
    OnePlus Accessory Tester Oct 16, 2020

    AlienEye , Oct 16, 2020 :
    You sure about that??
    I think it's not going away any time soon.

    Tokolozi likes this.
  9. AlienEye
    OnePlus Accessory Tester Oct 16, 2020

    AlienEye , Oct 16, 2020 :
    A exclusive rewards and offers for OnePlus device users.
    Mainly, extra bloatware for Indian users.
    RCC is red Cable Club

    MrTechAuditor and Tokolozi like this.
  10. SRD.
    Lollipop Oct 16, 2020

    SRD. , via OnePlus 7T , Oct 16, 2020 :
    One plus store is good in terms of an e sales platform, need to take more views by the users who already bought using the app.

    Tokolozi likes this.
  11. SRD.
    Lollipop Oct 16, 2020

    SRD. , via OnePlus 7T , Oct 16, 2020 :
    Reinforced Cement Concrete. Take that 😂


    bikerboy360 and Tokolozi like this.
  12. sainathmosam
    Donut Oct 16, 2020

  13. Batman360
    OnePlus Accessory Tester Oct 16, 2020

    Batman360 , Oct 16, 2020 :
    I am really liking how everything is interconnected now. 🔥 Can go to RCC page, community app, store, all from one place.

    Optimus_Prime_07 likes this.
  14. iaqqai
    Gingerbread Oct 16, 2020

  15. Tokolozi
    Most Original Avatar Oct 16, 2020

    Tokolozi , Oct 16, 2020 :
    They did?

  16. hmswrth
    Gingerbread Oct 16, 2020

  17. hmswrth
    Gingerbread Oct 16, 2020

    hmswrth , via OnePlus 7 , Oct 16, 2020 :
    You only have your Nord and 8 series on the store app. What about the 7T and 7T pro? Why aren't they listed? Lemme guess, amazing marketing strategy? lol

  18. manojsurya99
    Jelly Bean Oct 16, 2020

    manojsurya99 , Oct 16, 2020 :
    @Joel Jacob I know you are very very busy.
    But please do answer few questions:
    a. Issues raised with screenshots to the email you mentioned are really received by the concerned team?
    b. If yes, can we get to know the status of the issues?
    c. Where are the rewards you mentioned for finding out issues in thale Application?

    Optimus_Prime_07 likes this.
  19. AlienEye
    OnePlus Accessory Tester Oct 16, 2020

    AlienEye , Oct 16, 2020 :
    I guess some issues have been taken care of like the scroll issue which was really bad in the beta version, but it is optimized now.
    The winners are announced in the same beta version announcement thread

    manojsurya99 likes this.
  20. manojsurya99
    Jelly Bean Oct 16, 2020

    manojsurya99 , Oct 16, 2020 :
    I saw those winners.. I forgot that.. But still some very bad issues are not even answered.
    If this is how an order summary is displayed, customers will go bonkers..
    And there is absolutely no information on whether they are working on it, rejected it, if it's not even a bug according to them. Absolutely no communication at all.
    I have raised 28 bugs to date on this store app to date and no info on anything..

    Optimus_Prime_07 likes this.
  21. AlienEye
    OnePlus Accessory Tester Oct 16, 2020

    AlienEye , Oct 16, 2020 :
    I haven't noticed that one. It's bad.
    But I tried the new version and the order summary is shown properly.

    manojsurya99 likes this.