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Invite received but CANT order....

  1. betamax_bandit
    Froyo Sep 1, 2015

    betamax_bandit , Sep 1, 2015 :
    Guys this is frustrating,

    Received an email from Oneplus with a Oneplus 2 invite - which was a surprise.

    Logged in to make a purchase, but every time a try to use the invite, I get switched to the US store and can't complete the purchase as I'm in the UK.

    Might be me being stupid - or maybe it's an invite just for a US phone - but the email from OP did list the countries that it's valid in and the UK was included...

    13 hours to go :) ;-(

    Any help would be appreciated...

    Adam
     

    #1
  2. Maximus Decimus Meridius
    Marshmallow Sep 1, 2015

    Maximus Decimus Meridius , Sep 1, 2015 :
    Let me call Oneplus for you...
     

    #2
    Sunny2012 likes this.
  3. clarkelad
    Honeycomb Sep 1, 2015


    #3
    Pdajah likes this.
  4. Maximus Decimus Meridius
    Marshmallow Sep 1, 2015


    #4
  5. Wrighty
    Jelly Bean Sep 1, 2015


    #5
  6. StuartTonkin
    Jelly Bean Sep 1, 2015


    #6
  7. betamax_bandit
    Froyo Sep 1, 2015

    betamax_bandit , Sep 1, 2015 :
    Funnily enough I did try calling oneplus...so thanks for that.
    I've tried changing country - but doenst help thanks...
     

    #7
  8. tonyHTX
    Froyo Sep 1, 2015


    #8
    hensur likes this.
  9. ariblaze
    Jelly Bean Sep 1, 2015


    #9
  10. Mohammad Suwan
    Froyo Sep 1, 2015


    #10
  11. Kratos
    Honeycomb Sep 1, 2015

    Kratos , Sep 1, 2015 :
    Sorry to hear that man; open a ticket & see what they say. :(
     

    #11
  12. aerodesi
    Ice Cream Sandwich Sep 1, 2015

    aerodesi , Sep 1, 2015 :
    That's a bummer. Try calling OP support. Wishing you the best of luck! Congrats on the invite! :)
     

    #12
  13. Wrighty
    Jelly Bean Sep 1, 2015

    Wrighty , Sep 1, 2015 :
    Does it say something like "we can't ship to your country"?

    I had that. I just deleted my browser cookies and tried again.
     

    #13
  14. betamax_bandit
    Froyo Sep 1, 2015

    betamax_bandit , Sep 1, 2015 :
    Thanks

    The email says this (with some obvious edits):

    Congratulations, you have just received an invite to purchase the OnePlus 2.
    OnePlus 2
    xxxx-xxxx-xxxx-xxxx
    Claim within 24 hours!

    The invite can be only claimed from this email address.
    Claim your invite at http://onepl.us/xxxx-xxxx-xxxx-xxxx

    This invite is valid for 24 hours. To use it, register or sign in with your OnePlus Account.

    This invite is valid for: United States, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus,
    Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia,
    Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden, United Kingdom, Hong Kong, Taiwan

    If I change the country in the browser to UK it keeps changing back to US when I click on "My One Plus Account"...

    And thanks again I've raised a ticket with OP

    Adam
     

    #14
  15. adaita
    Froyo Sep 1, 2015

    adaita , Sep 1, 2015 :
    I've had the same problem. But change the country from bottom, add the phone again and go to cart. You'll see with UK pricing and you can place the order. I did that way with Swedish store and it worked (despite facing the similar problem you mentioned). Hope it helps.
     

    #15
    Pdajah likes this.
  16. Cuerex
    KitKat Sep 1, 2015

    Cuerex , Sep 1, 2015 :
    delete your browser cookies, restart browser, go to oneplus.com, set your region, log in and order

    2015-09-01 21_58_06-Suche.jpg
     

    #16
  17. betamax_bandit
    Froyo Sep 1, 2015

    betamax_bandit , Sep 1, 2015 :
    Thanks - but sadly not...
     

    #17
  18. shreyashunter
    Gingerbread Sep 1, 2015

    shreyashunter , Sep 1, 2015 :
    try messaging the staff members
     

    #18
  19. Cuerex
    KitKat Sep 1, 2015

    Cuerex , Sep 1, 2015 :
    continue to do this
     

    #19
  20. Wrighty
    Jelly Bean Sep 1, 2015

    Wrighty , Sep 1, 2015 :
    Is there something in your cart that is out of stock?

    Try deleting the OP2 from your cart (empty it completely) and then re-using your invite to add it again.
     

    #20