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[Submitted] Irregular Heavy Battery Consumption

  1. Q1624039177206
    Cupcake Jul 26, 2021

    Q1624039177206 , Jul 26, 2021 :
    Since I purchased Nord CE, I am facing issues with the battery backup. Weird part is that the default message app is consuming all the battery.

    It is getting worst day by day, battery goes down from 95% to 30% in just 80-90 mins with minimal usage (even kept ideal).

    I have optimized multiple apps leaving software related app from battery saving, stopped background processing of multiple apps and also stopped notification display of lot of apps. Then too it is not working and deteriorating.

    I have done Factory reset twice, it didn't helped.

    Kindly look into this problem and release the update to fix the bug. Or users will loose trust on NORD CE.
     

    #1
  2. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Jul 26, 2021

    Dipjyoti Nath , Jul 26, 2021 :
    Sorry for the trouble which have been arising on your device and been troubling to maintain an adequate battery backup for your device. Thereby, we would like to check this further and hence would require few more details regarding this. We've got in touch with you via personal conversation and hope you would be able to get back to us with the requested info.

    Regards,
    Dipjyoti
     

    #2
  3. Q1624039177206 , via OnePlus Community App , Jul 29, 2021 :
    What details you need ?
     

    #3
  4. Q1624039177206 , via OnePlus Community App , Jul 31, 2021 :
    1627748955940.jpg
    This is from today..still facing the issue with message app
     

    #4