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Is there anyone got the return shipping label?

  1. Shook_Zhou
    Froyo Apr 6, 2021

    Shook_Zhou , Apr 6, 2021 :
    Hi all
    Is there anyone got the return shipping label from ONEPLUS since last week? I did the RMA request for my 9 Pro on 03-29 in USA and system replied request number but never send the shipping label to me, I called and chat with OPNEPLUS support 4 times , they said they had some system issue.
    Today is 6th April but I still no shipping label to do my return, I will try to contact to them again.
     

    #1
  2. superplus
    Head Moderator Head Moderator Apr 6, 2021

    superplus , Apr 6, 2021 :
    Hi, have you managed to receive it today? If not, could you please send me a PM with your CS case number/RMA request id number, using a (mobile) browser at: https://forums.oneplus.com/conversations/add?to=superplus and I will escalate this for you.
     

    #2
  3. magicpig
    Cupcake Apr 10, 2021

    magicpig , Apr 10, 2021 :
    I have been contacting customer support 5+ times in last 2 weeks and asked to wait every time. I never got any return label or instruction... really frustrating..
     

    #3
  4. Bobbie63
    Marshmallow Apr 10, 2021


    #4
    Caoimhín and superplus like this.
  5. superplus
    Head Moderator Head Moderator Apr 10, 2021


    #5
    Caoimhín and Bobbie63 like this.
  6. magicpig
    Cupcake Apr 10, 2021


    #6