2
Is this same oneplus we used to love

  1. B1568955191298
    Cupcake Jul 6, 2020

    B1568955191298 , Jul 6, 2020 :
    So i ordered oneplus 8 pro on 15th june via credit card , delivery was after one month and that is not acceptable , order cancelled but and i thought my refund will come in 10 15 days .

    But after 15 days there was nothing .

    Tried whatsapp for contacting : no reply
    try chat : no agents available
    try customre care : hold time of 1 hour
    try email : no reply even after 2 weeks

    Bill has generated and there is no refund , i have to pay those 60 thousand without any reasons .
    Will oneplus pay the extra charges no , so thats how you treat your customers .

    2nd case
    order oneplus z earphones on 2nd july dispatch date was 3rd july and today is 6th july and still there is no dispatch update .

    Oneplus do you have any answers ???
     

    #1
    nizamsyed786 and teja9198 like this.
  2. teja9198
    Froyo Jul 6, 2020

    teja9198 , Jul 6, 2020 :
    just wait and see other phases after sale services. I wasted 60K and one and half month time chasing oneplus and amazon to return the faulty oneplus 8pro. amazon says they need a proof that I'm facing display issue. The orders above 50K needs a special approval for them.
     

    #2
    B1568955191298 likes this.
  3. teja9198
    Froyo Jul 6, 2020

    teja9198 , Jul 6, 2020 :
    this is the time oneplus is losing grip in India. wait and see what happens to nord and TVs in oneplus.
     

    #3
    B1568955191298 likes this.
  4. nizamsyed786
    Gingerbread Jul 6, 2020


    #4
    B1568955191298 likes this.
  5. teja9198
    Froyo Jul 6, 2020

    teja9198 , Jul 6, 2020 :
    that is where I faced all this.
     

    #5
  6. Dresa91
    User of the Year 2016 Jul 6, 2020

    Dresa91 , Jul 6, 2020 :
    then call Amazon...
     

    #6
  7. B1568955191298
    Cupcake Jul 6, 2020

    B1568955191298 , Jul 6, 2020 :
    on amazon it was out of stock so ordered from oneplus but this is how they treated the transaction . same with another order
     

    #7