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issue - clock alarm does not ring

  1. micharu
    Gingerbread Sep 25, 2018

    micharu , Sep 25, 2018 :
    Could please someone finally fix the clock - alarm bug were the alarm does not ring, there is only onscreen information about alarm but no sound but in settings the sound is turned on, i was late because of it and it is serious problem ingnored few months.
     

    #1
  2. Waveform Modifier
    Marshmallow Sep 25, 2018

    Waveform Modifier , Sep 25, 2018 :
    Report bugs here.
    Contact OnePlus support for immediate attention.
     

    #2
  3. S1527267157735
    Cupcake Sep 25, 2018


    #3
  4. Waveform Modifier
    Marshmallow Sep 25, 2018

    Waveform Modifier , Sep 25, 2018 :
    There is no one here that works for OnePlus. Only users here.
     

    #4
  5. Harry Shank
    Gingerbread Sep 25, 2018

    Harry Shank , Sep 25, 2018 :
    You may try checking in the alarm, whether there are any assigned tone for alarm. Sometimes the tone you've set already might have changed to silent. check once.
     

    #5
  6. micharu
    Gingerbread Sep 25, 2018

    micharu , Sep 25, 2018 :
    i am using default ringtone tone - spring
    sometimes there is audio and sometimes it is not

    the problem is in app before oreo it worked fine but after the update I can't trust this phone anymore
     

    #6
  7. micharu
    Gingerbread Sep 25, 2018

    micharu , Sep 25, 2018 :
    i did it long time ago and no fix
    if they keep ignoring it i am forced to change mobile phone because i could get fired because of it
     

    #7
  8. Waveform Modifier
    Marshmallow Sep 25, 2018

    Waveform Modifier , Sep 25, 2018 :
    Than contact support directly
     

    #8
  9. M1537848696367
    Cupcake Sep 26, 2018


    #9
  10. micharu
    Gingerbread Oct 8, 2018

    micharu , Oct 8, 2018 :
    9/10 alarms do not have sound and now i am forced to use my old Samsung galaxy s4 mini just for alarms, i will wait until end of the this month if there is any fix if not i am forced to sell my 5t and buy another phone
     

    #10