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[ISSUE] Grey bar overlay on the bottom of screen via OnePlus 7

  1. roguemind
    Cupcake Jan 27, 2021

    roguemind , via OnePlus 7 , Jan 27, 2021 :
    Hi team,

    For the last couple of days I am observing a large grey bar at the bottom of the screen. It's position is consistent however the strength of greyness keeps changing. PFA.

    [The screen capture doesn't record the issue, which hints this is a software issue I guess ]

    This keeps persisting even after restarting the device. I have turned offed the DC dimming (experimental feature) as well.
    Can someone help me in guiding a solution for this.

    1611735914240.jpg

    1611735914306.jpg
     

    #1
    gauravagarwal2704 likes this.
  2. Sourav._.Pradhan
    Gingerbread Jan 27, 2021

    Sourav._.Pradhan , via OnePlus 7 Pro , Jan 27, 2021 :
    You are wrong, if screen record doesn't captured the issue, then it means it is not a software problem but a hardware problem. You should visit to your nearest OnePlus service center.
     

    #2
    roguemind and gdsingh94 like this.
  3. roguemind
    Cupcake Jan 27, 2021

    roguemind , via OnePlus 7 , Jan 27, 2021 :
    Okay, will check with the center
     

    #3
    Sourav_Pradhan0 likes this.
  4. Sourav._.Pradhan
    Gingerbread Jan 27, 2021

    Sourav._.Pradhan , via OnePlus 7 Pro , Jan 27, 2021 :
    Before visiting center, you can try factory resetting, if it doesn't resolve the issue then you should definitely visit the service centre.
     

    #4
  5. B1572204752999
    Cupcake Mar 10, 2021


    #5
  6. gauravagarwal2704
    Cupcake May 16, 2021

    gauravagarwal2704 , via OnePlus 8 , May 16, 2021 :
    Suddenly started to appear on my OP8 as well. Even if you use full screen apps like YouTube or Netflix. It will still show.

    And especially for Netflix in full screen mode (landscape) left side is cropped.
     

    #6