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Issue regarding WhatsApp photo in the gallery via OnePlus 7 Pro

  1. I1582343350170
    Cupcake Jun 24, 2021

    I1582343350170 , via OnePlus 7 Pro , Jun 24, 2021 :
    I'm not able to find the WhatsApp image's in the gallery or in the Google photos app. Please do clear the issue. Phone was updated to android 11 once it's updated the whatsapp folder is not available please do sort the issue
     

    #1
    Shaily.Kandpal likes this.
  2. Z1612187578731
    Gingerbread Jun 24, 2021


    #2
  3. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Jun 24, 2021

    Liehjan , Jun 24, 2021 :
    Try to clear cache from whatsapp app... It seems like it may be app specific as both google photos and gallery have the issue.
     

    #3
  4. Abhi_RightNow
    Froyo Jun 24, 2021


    #4
  5. Does!Compute
    KitKat Jun 24, 2021

    Does!Compute , Jun 24, 2021 :
    Do you have media visibility turned on in WhatsApp settings? Additionally, are you able to find your whatsapp data in Storage -> Internal Storage -> Android -> Media -> com.whatsapp -> WhatsApp?
     

    #5
    the_o2 likes this.
  6. Ankita_S.
    OnePlus Bug Hunter Staff Member Jun 24, 2021

    Ankita_S. , Jun 24, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.

    Regards,
    Ankita
     

    #6
  7. Ankita_S.
    OnePlus Bug Hunter Staff Member Jun 24, 2021

    Ankita_S. , Jun 24, 2021 :

    We would like to check this further and have got in touch with you via personal conversation for more details.
    Please requesting you to respond to us at the earliest.

    Regards,
    Ankita
     

    #7
  8. Shaily.Kandpal
    Cupcake Jun 30, 2021

    Shaily.Kandpal , Jun 30, 2021 :
    Same issue with me. I'm not able to find the WhatsApp image's in the gallery or in the Google photos app. Please do clear the issue. Phone was updated to android 11 once it's updated after few days the whatsapp folder is not available please do sort the issue
     

    #8
  9. Shaily.Kandpal
    Cupcake Jun 30, 2021

    Shaily.Kandpal , Jun 30, 2021 :
    Hi please check i have the same issue .
    I'm not able to find the WhatsApp image's in the gallery or in the Google photos app. Please do clear the issue. Phone was updated to android 11 once it's updated the whatsapp folder is not available please do sort the issue
     

    #9
  10. Ankita_S.
    OnePlus Bug Hunter Staff Member Jul 2, 2021

    Ankita_S. , Jul 2, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.

    Regards,
    Ankita
     

    #10