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issue with casting

  1. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :
    audio is working fine while connecting Android tv to one plus 7 but it didn't display video..could you please help..connecting it through wireless display (cast)
     

    #1
  2. Liehjan
    Lollipop Aug 16, 2019

    Liehjan , Aug 16, 2019 :
    Are you trying to cast from an app that don't allow it? What if you try youtube, does it work?
     

    #2
  3. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :


    Liehjan

    Are you trying to cast from an app that don't allow it? What if you try youtube, does it work?​


    yes YouTube works fine issues with prime Netflix hotstar all the apps audio is working fine issues with the video
     

    #3
  4. Liehjan
    Lollipop Aug 16, 2019

    Liehjan , Aug 16, 2019 :
    Prime don't allow casting (at least mine don't)
    Netflix works fine here, no issues at all
    No idea what hotstar is, never heard or used that app
     

    #4
  5. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :
    my sister has mi phone and one has Samsung phone both have no issues with video and audio ..for Amazon ..and I have checked with Netflix same issue
     

    #5
  6. pablofg1978
    Spanish POC Assistant Head Moderator Aug 16, 2019

    pablofg1978 , Aug 16, 2019 :
    Do you have any screen overlay app installed?
     

    #6
  7. karishma.jain
    Cupcake Aug 16, 2019


    #7
  8. karishma.jain
    Cupcake Aug 16, 2019


    #8
  9. pablofg1978
    Spanish POC Assistant Head Moderator Aug 16, 2019

    pablofg1978 , Aug 16, 2019 :
    Are you sure? This happened before and it was because they had an screen overlay app installed
     

    #9
  10. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :
    I did not get u ..
    we only need wifi direct and cast and connect it with tv ...it is getting connected with just issue with video...audio is working video not
     

    #10
  11. pablofg1978
    Spanish POC Assistant Head Moderator Aug 16, 2019

    pablofg1978 , Aug 16, 2019 :
    Please use the reply function, if not, I don't get a notification.
    Do you know what is a screen overlay app?
     

    #11
  12. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :
    no I am not aware of screen overlay...
     

    #12
  13. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :
    karishma.jain

    no I am not aware of screen overlay...



    plz let me know the issue...one plus 7 has this problem or it's only my mobile issue


    if any issue I will visit one plus 7 service centre and if it's manufacturing issue I will file a complaint against Amazon and get it replaced
     

    #13
  14. TVTV
    Gingerbread Aug 16, 2019

    TVTV , Aug 16, 2019 :
    Could you please explain EXACTLY what it is that you are trying to do? Are you trying to cast your screen via wireless display so that your screen is mirrored on the TV or are you using a Chromecast (maybe built into the Android TV?) to cast content to the TV (Netflix, YouTube etc.)?

    I am using an OP7 and i can easily cast both to a Chromecast and to a Wireless Display smart TV (Samsung).

    Alex
     

    #14
  15. karishma.jain
    Cupcake Aug 16, 2019

    karishma.jain , Aug 16, 2019 :
    yes I am trying to cast my screen via wireless display
    and it's getting connected the issue is with the video it's not displaying video although audio is working
     

    #15
  16. pablofg1978
    Spanish POC Assistant Head Moderator Aug 16, 2019

    pablofg1978 , Aug 16, 2019 :
    Search what a screen overlay app is, then check if you have one installed.
    Netflix and other streaming apps don't allow screen overlay apps, that is probably why you can't see anything.
    As I said before, this has been discussed many times already.
     

    #16
  17. karishma.jain
    Cupcake Aug 17, 2019

    karishma.jain , Aug 17, 2019 :
    yes I have install install button unlocked which includes screen overlay...I m unable to use it still the same issue
     

    #17