Issue with microphone during calls - person can't hear me

  1. maxime359
    Cupcake Jan 10, 2015

    maxime359 , Jan 10, 2015 :
    I have an issue with One Plus One. The problem is during phone calls and recordings. While im on the phone i can hear the other person with no problem but anveryone i call to is saying that he cannot hear me. When i turn on loudspeaker the other person can hear me during call. However problem still exist when i turn off loudspeaker. I have newest software 44s and everything is up to date. Moreover when im using voice recorder the record is very quiet and i can hear slight noise in background. I have phone since 2 days. Need help. The main function for phone should be possibility to call and this model makes it impossible. Pls help.

    breidi and JRuesch38 like this.
  2. liozkoreh
    Froyo Jan 10, 2015

    JRuesch38 likes this.
  3. maxime359
    Cupcake Jan 13, 2015

  4. dhjk123
    Donut Jan 15, 2015

    dhjk123 , Jan 15, 2015 :
    Exact same problem. Support takes too slow to reply and such an important function of a phone simply can't take this long to be solved.. Anyone with the solution please help

    JRuesch38 and verblonski like this.
  5. verblonski
    Donut Mar 3, 2015

  6. JRuesch38
    Cupcake Mar 22, 2015

    JRuesch38 , Mar 22, 2015 :
    I've been experiencing the same issue it seems just over the past month or two. Seems to be an intermittent issue.

  7. thinktank08
    Cupcake Mar 25, 2015

    thinktank08 , Mar 25, 2015 :
    Been facing this issue from the time I got the phone. It happens both ways - to me (I can't hear the other person, its like the other person speaks from a well) and the same with the receiver as well. This happens all of a sudden. The very next call is completely fine.. This really needs to be fixed because talking to people is the basic necessity of a phone :(

  8. vikramgopinath
    Cupcake Apr 2, 2015

    vikramgopinath , Apr 2, 2015 :
    has anyone got a resolution to this issue. I had it a while back got a patch from support but the issue has come back again.

  9. Bruk
    Gingerbread Sep 23, 2015

  10. prafulnair
    Cupcake Nov 19, 2015

    prafulnair , Nov 19, 2015 :
    I have the same problem. The person on the other end can hear me when I am on speaker, but otherwise, what I speak cannot be understood. Please help.

  11. MattB16
    Gingerbread Nov 21, 2015

    MattB16 , Nov 21, 2015 :
    I solved this on my device (opo - cm 12.1) disabling the option "detect ok google from every screen" in the google settings

    reenus likes this.