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Issue with microphone during calls - person can't hear me

  1. maxime359
    Cupcake Jan 10, 2015

    maxime359 , Jan 10, 2015 :
    I have an issue with One Plus One. The problem is during phone calls and recordings. While im on the phone i can hear the other person with no problem but anveryone i call to is saying that he cannot hear me. When i turn on loudspeaker the other person can hear me during call. However problem still exist when i turn off loudspeaker. I have newest software 44s and everything is up to date. Moreover when im using voice recorder the record is very quiet and i can hear slight noise in background. I have phone since 2 days. Need help. The main function for phone should be possibility to call and this model makes it impossible. Pls help.
     

    #1
    breidi and JRuesch38 like this.
  2. liozkoreh
    Froyo Jan 10, 2015


    #2
    JRuesch38 likes this.
  3. maxime359
    Cupcake Jan 13, 2015


    #3
  4. dhjk123
    Donut Jan 15, 2015

    dhjk123 , Jan 15, 2015 :
    Exact same problem. Support takes too slow to reply and such an important function of a phone simply can't take this long to be solved.. Anyone with the solution please help
     

    #4
    JRuesch38 and verblonski like this.
  5. verblonski
    Donut Mar 3, 2015


    #5
  6. JRuesch38
    Cupcake Mar 22, 2015

    JRuesch38 , Mar 22, 2015 :
    I've been experiencing the same issue it seems just over the past month or two. Seems to be an intermittent issue.
     

    #6
  7. thinktank08
    Cupcake Mar 25, 2015

    thinktank08 , Mar 25, 2015 :
    Been facing this issue from the time I got the phone. It happens both ways - to me (I can't hear the other person, its like the other person speaks from a well) and the same with the receiver as well. This happens all of a sudden. The very next call is completely fine.. This really needs to be fixed because talking to people is the basic necessity of a phone :(
     

    #7
  8. vikramgopinath
    Cupcake Apr 2, 2015

    vikramgopinath , Apr 2, 2015 :
    has anyone got a resolution to this issue. I had it a while back got a patch from support but the issue has come back again.
     

    #8
  9. Bruk
    Gingerbread Sep 23, 2015


    #9
  10. prafulnair
    Cupcake Nov 19, 2015

    prafulnair , Nov 19, 2015 :
    I have the same problem. The person on the other end can hear me when I am on speaker, but otherwise, what I speak cannot be understood. Please help.
     

    #10
  11. MattB16
    Gingerbread Nov 21, 2015

    MattB16 , Nov 21, 2015 :
    I solved this on my device (opo - cm 12.1) disabling the option "detect ok google from every screen" in the google settings
     

    #11
    reenus likes this.