Issue with network (wifi and data)

  1. SpendMoneyKwam
    Cupcake May 14, 2020

  2. megadeth.rules
    Eclair May 15, 2020

    megadeth.rules , May 15, 2020 :
    I had the same issues with my Oneplus 7 Pro. It would always switch back and forth between wifi and cellular data even though I was just a few feet from my router.

    Something not right with the drivers on Oneplus phones OR hardware is routing the phone somewhere else. :D

    My phone died from about a minute of rain exposure with the selfie camera up. The phone design puts the seal for the popup camera at the bottom and it only seals when the camera is down. They should tell people that.

    After no response from Oneplus support after I filled out their online Repair Request forms I threw a 4 month old phone in the trash.

    I bought a cheaper $379 Samsung Galaxy A71(which is less than what the repair cost would be of the OP7 Pro). I have no more disconnects PERIOD. My video calls on Whatsapp and Duo are HD now. With my old OP7 Pro the calls always looked like VGA and occasionally low HD with pixelation.

    The A71 has a very vivid screen and is easily seen in full sunlight.

    Lesson to be learned....hardware specs ain't everything. Without good programming of the drivers you end up with a below average phone.

    My two cents.

  3. housry23
    Ice Cream Sandwich May 15, 2020

    housry23 , May 15, 2020 :

    This happens on mine a lot. Especially at work on their wifi. I don't notice it at home as much, but it does occasionally happen. I think it happens when one of the signals gets weak, or goes away entirely and it tries to switch back and forth and just gets stuck or something. I've also noticed it when it's been idle for some time as well, so you may be on to something with the battery optimization killing it.

  4. billy197302
    Eclair May 15, 2020

    billy197302 , via OnePlus 8 Pro , May 15, 2020 :
    I have a issue where I can't get a stable data connection, I have some apps and websites that time out when using data on 4g the only way to get them to work is to switch to 3g then back again to get it to work briefly any one else having such a issue

    astarothh likes this.
  5. MrPlainkey
    Ice Cream Sandwich May 21, 2020

    MrPlainkey , May 21, 2020 :
    The WiFi Connection is stable but sometimes, I'm connected to my WiFi but don't have a internet connection. Only way is disable and enable WiFi.
    There are some more Devices connected in my Network, but only my Oneplus 8 Pro has this problem. Tested this on two different FritzBox 7362SL.
    And yes I'm on 10.5.6

    astarothh likes this.
  6. astarothh
    Cupcake May 21, 2020

    astarothh , via OnePlus 8 Pro , May 21, 2020 :
    Hi all,
    also here using a OP 8 PRO, my wifi 5g even so been stable connection, seems that it is not going as fast as expected.
    Also (and my big concern) the data 4G+ is REALLY slow when with my old Samsung Note8 went super fast...
    I did all the changes available but I was not able to make it faster, is really annoying to be waiting toons of time to load a simple instagram page!
    Using a Yoigo Spain SIM with 10.5.8v


  7. MrPlainkey
    Ice Cream Sandwich May 31, 2020

    MrPlainkey , May 31, 2020 :
    Still the same issue after Update my Oneplus 8 Pro to 10.5.8 IN 11BA

  8. E1591764523356
    Cupcake Jun 10, 2020

    E1591764523356 , Jun 10, 2020 :
    My problem is with Bluetooth. I bluetooth is on and internet on everything works fine. The moment I connect a Bluetooth headset or earbuds it disconnects the internet. I turn them off and the internet comes back. It is so sad. I just bought Sony wh1000 xm3 I was looking forward to using with this phone. PLEASE FIX THIS!!!

  9. housry23
    Ice Cream Sandwich Jun 10, 2020

    housry23 , via OnePlus 8 Pro , Jun 10, 2020 :
    The issue is still present on the latest update 10.5.10.IN11AA. I was going my $1000 phone would be fixed, but it's not. The phone has extreme difficulties with switching between WiFi nodes in mesh networks. I'm starting to think OnePlus isn't competent enough to fix this. I love everything about the phone, except that I can't use it at work period, and that when I need it most. I'm going to have to go back to my Pixel. OnePlus will never make it big in the US if they keep releasing products that look great, but function poorly.

    OK, after a few more hours, it seems like the switching between nodes us better than before. It actually reconnects if it loses connection, but it still takes some time. So, it's better, but not fixed.
    Last edited: Jun 10, 2020

  10. MrPlainkey
    Ice Cream Sandwich Jun 20, 2020

    MrPlainkey , Jun 20, 2020 :
    Since I have changed my old FritzBox 7362 SL to FritzBox 7590, the WiFi issues are gone.

  11. niceguypaddy
    Cupcake Jul 5, 2020

    niceguypaddy , Jul 5, 2020 :
    same issue here, tried full reset etc but no better. wifi drops, then the 4g goes and it all resets and reconnects then. happens very frequently now, especially after waking up phone.

  12. L1581135179690
    Cupcake Jul 5, 2020

    L1581135179690 , Jul 5, 2020 :
    4G is not working when it is calling mode in OnePlus 8 Pro. But in 7 pro it works fine, eventhough in call able to use the mobile internet. Is there any settings in 8 pro? please help

  13. T1593967473447
    Cupcake Jul 5, 2020

    T1593967473447 , Jul 5, 2020 :
    Yes, it's absolutely right. a factory rest is the best idea but you can also update your smart phone with using scatter file or flash tool / firmwares like same as flash files. it's just very easy and super idea from factory reset. You can please try it and also for more best suggestion and idea to must reply here... Thanks

  14. KelvinNguyen
    Cupcake Jul 6, 2020

    KelvinNguyen , Jul 6, 2020 :
    same with my 1+8 pro, sometime 4G work, sometime it's doesn't. Even the fingerprint is missing, I'm really upset, hope they will fix in the next update

  15. KelvinNguyen
    Cupcake Jul 6, 2020

    KelvinNguyen , Jul 6, 2020 :
    same here, but my 4G still doesn't work after restart the phone. I'm really disappointed of 1+ 8 pro, these problem never happen on my 7/7T pro :(

  16. Marko_Davidovic
    Cupcake Jul 7, 2020

    Marko_Davidovic , Jul 7, 2020 :
    Is there any fix for this? I have oneplus 8 pro Oxygen OS 10.5.9 and I have basically same issue. I am connected to wifi and everything looks ok, but I have no traffic. Happens on 5ghz and on 2,4Ghz. Please let me know if there is any fix for this problem.

  17. KelvinNguyen
    Cupcake Jul 7, 2020

    KelvinNguyen , Jul 7, 2020 :
    Go to CH play, download oxygen updater, then update to 10.5.10 AA or india rom may solve this problem.

  18. Marko_Davidovic
    Cupcake Jul 7, 2020

    Marko_Davidovic , Jul 7, 2020 :
    Thanks for the fast feedback. I Just installed it and there is still the same issue. I connected to the wifi and after 10mins I took the phone and there was no internet. Everything looked ok, wifi sign but no internet was coming through. This is so anoying.....
    Last edited: Jul 7, 2020

  19. Tuurie
    Cupcake Jul 20, 2020

    Tuurie , Jul 20, 2020 :
    I might have stumbled on the solution as I experienced this irritating issue also.
    For me the problem was solved to turn off Wi-Fi calling.
    You will find this option on your SIM settings

  20. F_César_Cayo_Ventura_qu
    Cupcake Jul 23, 2020