Network/Connectivity Issues with Straight talk Verizon - unable to edit/create APN

  1. F_Shawn_Ward_DetM
    Donut Nov 9, 2018

  2. W1541077539904
    Cupcake Nov 9, 2018

    W1541077539904 , Nov 9, 2018 :
    To have Straight Talk call a representative from Verizon, call (866) 806-1840 and enter Reference/Department Number: 763 015. They will make you go through the same troubleshooting steps, but if those fail they will call a CSR from Verizon. I gave the straight talk representative the feature number 83856 that they passed on. They weren't able to get text messages to work while on the phone, but created a service ticket with both ST and Verizon. I'll add to this thread if they get it working.

    F_Shawn_Ward_DetM likes this.
  3. W1541077539904
    Cupcake Nov 12, 2018

  4. samprocat
    Honeycomb Nov 12, 2018

    samprocat , Nov 12, 2018 :
    You are not only one .... I have same thing on Unlocked version 6T ..my APN settings are grayed out and not possible to change.....
    But it will give me option to make new APN

  5. cashgarage
    Eclair Nov 12, 2018

    cashgarage , Nov 12, 2018 :
    I tried to set up Verizon Pre Paid and was unable. Verizon told me that their system would not allow them to sign a plan to my phone because it is incompatible. According to another thread, people are having there same trouble with incoming texts that have been able to get on Verizon pre paid by switching their already set up SIM from another phone.

  6. samprocat
    Honeycomb Nov 12, 2018

    samprocat , Nov 12, 2018 :
    CDMA less option has to be enabled....
    Verizon and Sprint are Dinosaurs technology against GSM....no wonder why Verizon is switching slowly to GSM

  7. samprocat
    Honeycomb Nov 12, 2018

    samprocat , Nov 12, 2018 :
    Where are you located....
    Try TMobile ..... you will not get disappointed....
    Trust me....
    with this phone you will rock all bands and soon if merge happen between TMobile and Sprint We will have network to blow Verizon out of the Earth....
    And this device is ready for that

  8. samprocat
    Honeycomb Nov 12, 2018

    samprocat , Nov 12, 2018 :
    And reason behind this feature ability to lock APN on unlocked phone is SIM tool app baked in the system apps...
    Rooting will get it done.... freezing away....and entering manual APN .... there is nothing wrong with that

  9. samprocat
    Honeycomb Nov 12, 2018

  10. SamClem
    Cupcake Nov 12, 2018

    SamClem , Nov 12, 2018 :
    I've wasted many hours of my life and lost some of my faith in humanity dealing with TotalWireless (same company as TracFone/StraightTalk).

    They say they can only activate/provision the phone with what Verizon has in their database for the phone. Since Verizon's database says the phone is CDMA you will not get anywhere unless Verizon fixes this.

    I got my phone working fully by going to a Verizon store, signing up for a prepaid plan, and getting a very dedicated and helpful customer support rep to patiently listen to my explanation and look for the CDMA-Less feature (#83855) and provision my line with that feature. Thanks again Bri!

  11. Hoots2
    Gingerbread Nov 12, 2018

    Hoots2 , Nov 12, 2018 :
    Download this app from playstore, puts you into band settings. Find the LTE bands for Verizon, select and reboot


  12. cashgarage
    Eclair Nov 13, 2018

    cashgarage , Nov 13, 2018 :

    Unfortunately, T-Mobile is very poor in my area or I would have switched to them long ago.

  13. samprocat
    Honeycomb Nov 13, 2018

    samprocat , Nov 13, 2018 :
    Did you try to see if they have 700 or 600mhz band light up at your place...

  14. brennanfurca
    Eclair Nov 18, 2018

    brennanfurca , Nov 18, 2018 :
    Anyone have it working on a MVNO of Verizon yet? One plus sent me a link to custom firmware to allow the editing of APNs but that's only half the problem.

  15. samprocat
    Honeycomb Nov 18, 2018

    samprocat , Nov 18, 2018 :
    can you post firmware Link....
    Or it never happened.

  16. Hydra Bob
    Marshmallow Nov 18, 2018

    Hydra Bob , Nov 18, 2018 :
    Haha the bug hunters will do that from time to time. They ask people not to share the links so untested firmwares don't wind up in circulation and cause more problems. Just wait for the official release.

  17. samprocat
    Honeycomb Nov 18, 2018

    samprocat , Nov 18, 2018 :
    I personally don't trust half of the people here....
    There in this forum are so many inexperienced people who post new thread and think they have problems.... where on the other side they have no clue how to use Android.

  18. Hydra Bob
    Marshmallow Nov 19, 2018

    Hydra Bob , Nov 19, 2018 :
    I don't trust anyone anywhere but their story matches up with the bug hunter's MO and they've got no real reason to lie about it.

    Now links to firmwares from unknown sources on the other hand are something I wouldn't touch with a ten foot pole. You never know what kind of problems that could cause.

  19. samprocat
    Honeycomb Nov 19, 2018

    samprocat , Nov 19, 2018 :
    Graying out on APN settings is wide spread on unlocked version even my T-Mobile SIM is getting grayed out on unlocked version 6T....
    And I'm in touch with OnePlus customer service and TMobile

  20. Hydra Bob
    Marshmallow Nov 19, 2018

    Hydra Bob , Nov 19, 2018 :
    I had a similar bug on my OP5 when I first got it where it wouldn't save any of the settings after I entered them. They're usually pretty good at prioritizing and fixing bugs like that fairly quickly though. Hopefully by the next software release they'll have it figured out.