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issues with the new update

  1. Nick 59
    Marshmallow Feb 12, 2019

    Nick 59 , Feb 12, 2019 :
    You didn't "just share what's happening to your phone", what you said was:
    Updates are released when they are ready. You've assumed your issues all have a common cause and also assumed that cause was the latest update. If that were the case wouldn't everyone be having the same issues?
    You might do better to ask for help with individual issues rather than demanding new OS updates.
     

    #21
  2. eye842
    Lollipop Feb 12, 2019

    eye842 , Feb 12, 2019 :
    Because someone install bullshit apps others don't.
    9.0.3 is smooth here, have only had issues with Instagram once but they spit out beta updates almost daily.
     

    #22
  3. L1515511625233
    Cupcake Feb 12, 2019

    L1515511625233 , Feb 12, 2019 :
    this was my first post here, but people seem to be very angry here, don't know y everyone behaves like one plus brand ambassador and get furious if someone says that there is a problem in a one plus phone.
     

    #23
  4. drogueaf
    Donut Feb 12, 2019

    drogueaf , Feb 12, 2019 :
    yep . reporting as bug , but no answer yet . USB transfer files is not working . you need to connect and disconnect the phone from USB until you can see the internal share storage. (several time) also the charging from USB is failing. aleatory.
     

    #24
  5. Nick 59
    Marshmallow Feb 12, 2019

    Nick 59 , Feb 12, 2019 :
    You keep saying people, are 'angry' or 'furious' and continue to miss the point!
    Please read earlier responses more carefully.

    You made inaccurate assumptions and decided an OS update was the solution.
    You were wrong (read above) and should've asked for help with your issues instead of prescribing your 'solution'.
    Try it, you might be pleased with the results.
     

    #25
  6. S1544532264890
    Cupcake Jun 22, 2019

    S1544532264890 , Jun 22, 2019 :
    i am having some strange problems after the update. my phone just turned off by its self, i tried to turn on but nothing when i plugged it in charge it said battery too low and just kept on restarting and won,t go any further from the one plus logo and sometimes it says device temp too low cannot charge. its been two days my one plus 5 is off. need help anyone????
     

    #26
  7. F1561181208160
    Cupcake Jun 22, 2019

    F1561181208160 , Jun 22, 2019 :
    after latest update, when i dial any number, i got this type of screen, after restarting it resolves for some time and problem starts again... i am sharing screen shot, please help.. thank you
    View attachment 1047804
     

    #27
  8. UtkarshBhushan
    Cupcake Nov 15, 2019

    UtkarshBhushan , Nov 15, 2019 :
    yes even i am also facing same problem
     

    #28
  9. wilnettey
    Eclair Nov 16, 2019

    wilnettey , Nov 16, 2019 :
    Hi guys,
    my OP5T just quit on me when i was trying to send a picture from my photos to whatsapp. Both whatsapp and photos refused to open. I decided to reboot the phone and hopefully clear the problem but now i cannot even get into the phone. After the Oneplus logo, a keyboard pops up and when i input my password, it asks me to select language which then leads to 'install from internal storage', 'install from ADB', 'wipe data and cache', 'Advanced' and 'Exit'. I tried clearing the cache but each time i rebooted the phone it went right back to the same page as described.
    Can anyone please help! I'm totally lost now.
     

    #29
  10. Horsault
    Marshmallow Moderator Nov 16, 2019

    Horsault , Nov 16, 2019 :
    For some reason (maybe WhatsApp related as last versions have a lot of surprises), your device can't find the system any longer and is booting in recovery mode only.
    I suggest you connect to a computer and use <adb pull> to backup the data you want, then download and flash a new ROM.
    For details, see existing unbrick or flash threads.
     

    #30