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Jio International Roaming not working in USA

  1. Harshu113
    Cupcake Mar 4, 2021

    Harshu113 , Mar 4, 2021 :
    I am in NEW JERSEY, USA.
    I have recharged my Jio number with 1201 and 1202 rs ISD international roaming pack.
    I am not able to activate the same.
    Jio said there is an bandwidth issue between One plus and AT & T ( partner network of Jio).
    Could you please suggest what needs to be done here and How can it be fixed?
     

    #1
  2. harshit.b.
    Ice Cream Sandwich Mar 4, 2021


    #2
    Harshu113 likes this.
  3. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 4, 2021

    Caomhin , via OnePlus 6T , Mar 4, 2021 :
    Try roaming on different networks, if it works on those, then it's an issue with Jio and or AT&T, and you will have to contact them about it.
     

    #3
  4. pablofg1978
    Head Moderator Head Moderator Mar 4, 2021

    pablofg1978 , Mar 4, 2021 :
    As far as I know, at&t uses the band 4 for 4g, but you device should work fine on 3g
     

    #4