Jio International Roaming not working in USA

  1. Harshu113
    Cupcake Mar 4, 2021

    Harshu113 , Mar 4, 2021 :
    I am in NEW JERSEY, USA.
    I have recharged my Jio number with 1201 and 1202 rs ISD international roaming pack.
    I am not able to activate the same.
    Jio said there is an bandwidth issue between One plus and AT & T ( partner network of Jio).
    Could you please suggest what needs to be done here and How can it be fixed?

  2. harshit.b.
    Ice Cream Sandwich Mar 4, 2021

    Harshu113 likes this.
  3. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 4, 2021

    Caomhin , via OnePlus 6T , Mar 4, 2021 :
    Try roaming on different networks, if it works on those, then it's an issue with Jio and or AT&T, and you will have to contact them about it.

  4. pablofg1978
    Head Moderator Head Moderator Mar 4, 2021

    pablofg1978 , Mar 4, 2021 :
    As far as I know, at&t uses the band 4 for 4g, but you device should work fine on 3g