Network/Connectivity Jio VoLTE does not work after Nougat update

  1. Jash28
    Cupcake Jan 22, 2017

    Jash28 , Jan 22, 2017 :
    Hi team one plus, I've been using one plus 3T since last 10 days n I'm facing this 4g connection issues on my phone the signal Kris on doing and it's not constant, but working fine in WiFi , I've tried switching from AIRTEL and Jio SIM, contacted both network operators the uses is not resolved. now they are saying it's a handset problem, plz do rectify it ASAP

  2. sunilmeena57
    Eclair Jan 22, 2017

    sunilmeena57 , Jan 22, 2017 :
    I m using jio 4g voice bcoz we can make direct video calls from it without using any other video calling app like. Imo or skype or even whatsapp. Bcoz video calls from it are far more clear than any of the above app... I hav eused it in my note 5 a month ago..

  3. F_Sujil_Maharjan_pizO
    Donut Jan 22, 2017

  4. balaaje
    Gingerbread Jan 24, 2017

  5. pratiush29
    Gingerbread Jan 24, 2017

    pratiush29 , Jan 24, 2017 :
    go to setting to enable enhanced LTE. I have installed Nougat from day 1 and found no problem what so ever.

  6. balaaje
    Gingerbread Jan 24, 2017

    balaaje , Jan 24, 2017 :
    >First go to settings
    >Delete all apn Settings
    >Then go back to Settings >Mobile Network Settings >Access Point Names >Open the three dots on the right hand corner
    > Reset toDefault.

  7. saurabhcfp
    Eclair Jan 24, 2017

    saurabhcfp , Jan 24, 2017 :
    you need to downgrade your phone to 3.5.4 and then select AUTO in the band option

  8. PranavSwaroopG
    Cupcake Jan 24, 2017

    PranavSwaroopG , Jan 24, 2017 :
    According to your pic Network is showing H in the first sim, based on that jio will never work in H. I hope you have to change your default data settings to jio sim to connect to 4g network and open the jio voice appl

  9. GC1900
    Gingerbread Jan 24, 2017

    GC1900 , Jan 24, 2017 :
    Guys try the following.

    1. Make sure your Jio card is set as default for Data. (Settings --> Sim and Network Settings --> Default SIM for cellular data).
    2. Clear cache.
    3. Clear/Reset APN

    I have been using Jio for 4G and VOLTE and it's been working seamlessly for the past 5 weeks.

  10. ashuta123
    Cupcake Jan 24, 2017

  11. ashuta123
    Cupcake Jan 24, 2017

    ashuta123 , Jan 24, 2017 :
    Hi oneplus team please solve this issue ASAP, I m not able to make call, no incoming, no msgs from jio sim since I updated to nougat though it is showing network and Internet is working kindly solve this issue..

  12. scottx2010x
    Cupcake Jan 24, 2017

  13. kishorkk23
    Donut Jan 25, 2017

    kishorkk23 , Jan 25, 2017 :
    Okay guys, here is the solution after trying out all clear cache, APN settings, clear data and even resetting. Nothing worked for the volte.
    Well the issue in not at all with the update. When the phone updated to android 7, the jio sim screwed up and it never shows volte.
    Solution: Get the sim changed/ or if you have any new sim of diff no[jio sim] try that. It should show the volte. That is how it worked for me.
    Note: The current sim will not show volte , whatever option you try !.
    Get a new no or get the sim replaced.

  14. kishorkk23
    Donut Jan 25, 2017

    kishorkk23 , Jan 25, 2017 :
    Try the below info

  15. scottx2010x
    Cupcake Jan 25, 2017

  16. scottx2010x
    Cupcake Jan 25, 2017

    scottx2010x , Jan 25, 2017 :

    it worked.... thnx mate

  17. Valakala_Datta
    Cupcake Jan 26, 2017

    Valakala_Datta , Jan 26, 2017 :
    But if i change my jio sim to another 4g phone its working fine . I think it an issue with the update.

  18. sreeramu
    Froyo Jan 28, 2017

  19. Dipankar Saha
    Froyo Jan 29, 2017

    Dipankar Saha , Jan 29, 2017 :
    Dear All, after Nougat update ( Oxygen 4.0.2 ) initially VoLTE stopped ( on 22nd Jan, Sunday ) working but after 3/4 hours VolTE started working but My OP 3T stopped getting Airtel signal & since then I am not able to use my OP 3T. As per OP team it happened due to Nougat update done ( through OTA ) using JIO mobile data. OP team tried flasing original old rom ( oxygen 3.5.4 ) & also 4.0.2 but they could not solve the issue. OP team has taken my mobile logs & trying to solve the issue. My suggestion to all India OP 3T user that do not update Nougat. OP India team accept that there is some mistake happened for India user. They have not considered Jio service providers while releasing Nougat OTA update. I believe in coming days they will fix the issue & will do another release.

  20. cprakashagr
    Cupcake Jan 29, 2017