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Join the OnePlus 6 and Bullets Wireless AMA now! May 18, 2018

  1. David Y.
    Global Community Manager Staff Member May 18, 2018

    David Y. , May 18, 2018 :
    Update 2: This AMA ended at 12 PM EDT on May 22. Thanks to everyone who participated!

    Update 1:     Hey guys, thanks for all of your questions, comments, and feedback! We'll continue monitoring this thread and pop back in to answer over the next three days. And we will look through all the questions in case we miss any, alright feel free to stop by and we will talk to you guys later!

    AMA.jpg

    Hi All,

    We are thrilled to have another opportunity to speak with you guys. It's been a while since our last AMA, and a lot of exciting things happened in this week. We launched our OnePlus 6 and first bullets wireless, the global Pop-up events are on the horizon. Before you get your OnePlus 6 and bullets wireless, ask us anything about it!

    Joining us today:
    Drop your questions in the comments and we’ll start answering in just a few minutes! We hoped to reply to more users' questions, so we suggest every user submitting one question at most during the AMA, and don’t forget to @ the above staff if your question needs to be answered by him. We’ll start answering in just a few minutes!

    Never Settle
     
    #1
    K_Vamshi, H1555418449015, Deepak Roy and 139 others like this.

  2. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Since our components no longer require the entire width of a top bezel, we focused our efforts on maximizing the amount of screen real estate. It’s easy to get caught up in a debate on aesthetics, but to us this decision was simply about pursuing optimal phone design and giving users as much screen as possible .
     
    #10
    G_Shivam_Soni_oCCR, youbi, IvanMuse and 32 others like this.

  3. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Yes.
     
    #20
    IvanMuse, doekus, aris and 23 others like this.

  4. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    Hey, thanks for coming out to support us on Wednesday!

    Our delta between GBP and INR price is around 20% and not 25%. This difference exists because the cost of doing business in different regions differ. You can verify this by studying any company with a global sales network. With IP certification, water ingress is generally not covered by warranty. Again, you can verify this by studying other brands.

    Our approach is to build a phone with water resistance so that you don't have to worry about splashes or weather in daily use. Let me know if this makes sense.
     
    #24
    187puneet, youbi, doekus and 39 others like this.

  5. Shawn the L
    Head of Software Staff Member May 18, 2018

    Stickied Post
    Shawn the L , May 18, 2018 :
    We changed the design on Alert Slider not only because DND is changing but it is the what we hear from our users. We will keep an eye on feedback for this change on the OP6, and see about adding to the 5/5T
     
    #30
    187puneet, TheUwaisPatel, IvanMuse and 25 others like this.

  6. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    Seeing the industrial design of the OnePlus 6 for the first time, gave me a similar sensation to when @Pete first showed me the industrial design prototype of original OnePlus One. It's not about any specific detail. I was rather taken aback by the first impression, my heart skipping faster for a split second.
     
    #37
    youbi, IvanMuse, jcosta111 and 27 others like this.

  7. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    Our Bluetooth headphone supports SBC, MP3, AAC, aptX and Faststream decoder.
     
    #39
    187puneet, Anand Sivam, Eslavath_Roshan and 18 others like this.

  8. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We don't have any plans of releasing the Avengers version outside of China and India. If you know knew about the complexities around global IP licensing, haha...
     
    #50
    187puneet, Mjo, PladerX and 24 others like this.

  9. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We had this for the OnePlus X but didn't see much usage to be honest. Both downloaded and streamed music has so much better fidelity. In addition, with online radio, I'm quite curious about why you'd be looking for this?
     
    #60
    youbi, rayth77, Alvie and 17 others like this.

  10. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We limit the amount of SKUs to optimize inventory handling. The more variants, the more complicated the back end operations become. We were confident that Mirror Black would be popular in 64GB.

    Regarding water resistance, it's resistant to scenarios you encounter in your daily life, such as rain or if you drop it in the sink. It's not designed for you to submerge it on purpose for underwater use. In fact, I wouldn't recommend that for any phone. Even phones certified with IP68 don't have warranties that cover your water damage.
     
    #71
    187puneet, IvanMuse, rayth77 and 29 others like this.

  11. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We don't have any plans to change our strategy at this moment. We also understand that software updates are extremely important to our community, and are always looking for ways to improve this. Hope you've seen some positive change with the OnePlus 6 being one of the world's first phones with the Android P Developer Preview.
     
    #88
    FlixbusLennart, Maximus Decimus Meridius, Alvie and 25 others like this.

  12. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Already supported now. If the earphones support this, it will change to LDAC automatically. You can also turn on this in developer options.
     
    #91
    idkwhoiam322, dsmonteiro, ZeXin Lu and 9 others like this.

  13. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Already supported now. If the earphones support this, it will change to LDAC automatically. You can also turn on this in developer options.
     
    #95
    IvanMuse, Alvie, idkwhoiam322 and 6 others like this.

  14. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    I hear you, but we don't have anything to announce right now. This AMA is focused on the OnePlus 6.
     
    #111
    Alvie, Mjo, Maximus Decimus Meridius and 10 others like this.

  15. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Thanks for your feedback, we can consider adding this to our beta program.
     
    #117
    IvanMuse, Alvie, NabnitK29 and 23 others like this.

  16. Jimmy Z.
    Camera PM Staff Member May 18, 2018

    Stickied Post
    Jimmy Z. , May 18, 2018 :
    Thanks for your feedback. We are improving the picture quality based on conversations with our community.
     
    #121
    Eslavath_Roshan, IvanMuse, Alvie and 6 others like this.

  17. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    Midnight Black, because #stealthmode :)
     
    #139
    IvanMuse, rayth77, dblaster and 35 others like this.

  18. Cookie Xu
    OxygenOS Product Manager Staff Member May 18, 2018

    Stickied Post
    Cookie Xu , May 18, 2018 :
    This feature is currently available on the OnePlus 5T.
     
    #157
    obakesan likes this.

  19. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    What color would you want?
     
    #162
    IvanMuse, sxegti, G_aayush_pandey_vxCA and 9 others like this.

  20. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Dual SIM dual stand by, and both SIM can support LTE.
     
    #167
    iNtEnSePL, aris, agoinfly and 10 others like this.

  21. Shawn the L
    Head of Software Staff Member May 18, 2018

    Stickied Post
    Shawn the L , May 18, 2018 :
    It will be rolled out on beta first and with the feedbacks of the 6, then to formal release
     
    #170
    IvanMuse, Absolute0, idkwhoiam322 and 4 others like this.

  22. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    I'll have to correct you here.

    ... and I've said this before. Project Treble is great, and will undoubtedly help with updates.

    But don't forget that most of our work behind a software update is involving quality testing and quality control. That takes a ton of time and manpower.

    Hypothetically:
    Without Treble, a smartphone brand can still choose to update their phones
    Even with Treble, they can choose to not update

    It has way more to do with which brand you pick than whether a specific device has Treble support.
     
    #179
    Maximus Decimus Meridius, karthikgupta919, Mjo and 22 others like this.

  23. Cookie Xu
    OxygenOS Product Manager Staff Member May 18, 2018

    Stickied Post
    Cookie Xu , May 18, 2018 :
    Yes, we will add a color wheel for accent color.
     
    #190
    gergely88, NabnitK29, agoinfly and 25 others like this.

  24. Gary C.
    OxygenOS Operations Staff Member May 18, 2018

    Stickied Post
    #202
    Gaston NP, G_aayush_pandey_vxCA, Plenkske and 20 others like this.

  25. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    We have Midnight Black 8GB+256GB available on May 22nd for Europe and North America; the Avengers 8GB+256GB is available for India on May 29th.
     
    #208
    Alvie, idkwhoiam322, Salt505 and 3 others like this.

  26. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    We just support wifi display. Thanks for your feedback and I'd like to know your use case about this.
     
    #210
    Alvie, Salt505, idkwhoiam322 and 3 others like this.

  27. Tom B.
    Global Service Strategy Operations Staff Member May 18, 2018

    Stickied Post
    #218
    Alvie, idkwhoiam322, Darlizzle and 6 others like this.

  28. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    It works with standard USB charger. Doesnt have to be PC port
     
    #224
    Alvie, agoinfly, idkwhoiam322 and 6 others like this.

  29. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    I don't know how other companies handle it, but I remember having similar conversations with our community when we just released the 3T, and people were asking us why we could fit a higher capacity battery within the same device size compared to the OnePlus 3.

    We are extremely rigorous about quality and tolerances, especially around battery. We run very long test cycles on new battery densities, and will never aim to be industry leading in how dense our batteries are. For us personally, that risk reward equation doesn't make sense.
     
    #225
    187puneet, Brydges81, Alvie and 20 others like this.

  30. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    It's FREE PRIORITY shipping! ;)
     
    #234
    jcosta111, Alvie, aris and 16 others like this.

  31. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    Bullets Wireless supports 3 & 3T. But the magnetic resume features and answer call feature only works on 5 and above.
     
    #235
    idkwhoiam322, Ch4rlux, dsmonteiro and 6 others like this.

  32. Jimmy Z.
    Camera PM Staff Member May 18, 2018

    Stickied Post
    Jimmy Z. , May 18, 2018 :
    The secondary camera is used exclusively for depth of field. We are confident in the photographic experience of the OnePlus 6's main sensor, which has a 19% larger sensor, larger pixels and OIS.
     
    #287
    iNtEnSePL, jaivaghela, aris and 8 others like this.

  33. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    Immediate future: do everything we can to fulfill all the demand and ensure that May 22 goes as smooth as possible.

    Longer term: keep becoming better. Products, community, and team.
     
    #288
    youbi, Mjo, Maximus Decimus Meridius and 18 others like this.

  34. David Y.
    Global Community Manager Staff Member May 18, 2018

    Stickied Post
    David Y. , May 18, 2018 :
    Hi @Sxlly, nice questions.

    Pete had shared his point of view on wireless charging here:
    https://forums.oneplus.com/threads/lets-talk-about-wireless-charging.676075/

    Link: https://forums.oneplus.com/threads/our-approach-to-honest-design.824059/page-18#post-18211512
     
    #296
    youbi, Maximus Decimus Meridius, Ch4rlux and 8 others like this.

  35. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    Its fully compatible with OP5.
     
    #321
    Alvie, dsmonteiro, otto2 and 3 others like this.

  36. Tom B.
    Global Service Strategy Operations Staff Member May 18, 2018

    Stickied Post
    Tom B. , May 18, 2018 :
    We're doing our best to bring our products to you as soon as possible, however, it takes some time to ensure our products are ready before its available to you.
     
    #323
    nickkuk, Alvie, idkwhoiam322 and 5 others like this.

  37. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    We adhere to very strict quality standards for all of our devices, even when it comes to basic water resistance
    In typical everyday use case scenarios, such as light rain, the OnePlus 6 functions fine.
     
    #324
    Alvie, idkwhoiam322, Ch4rlux and 4 others like this.

  38. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    Thanks for your support all the time! We are always looking to make our products available in new regions, so please keep an eye on our channels for updates on product availability.
     
    #333
    Alvie, idkwhoiam322, dsmonteiro and 3 others like this.

  39. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    This isn't correct.

    Listening to feedback does not mean designing by committee, or even worse, hive mind.

    Instead, you need to be able to figure out what people mean with what they say. That's a basic skill that product managers need to possess.

    Do you remember with the OnePlus One, where everyone told us to absolutely not go with a 5.5" display? What they really meant is that they wanted a phone that felt good in the hand. We managed to deliver this in a 5.5" display by shaving the bezels, adding our Horizon Line, as well as adding our signature curvature to the back. After we started shipping the OnePlus One, people soon realized that it felt amazing in the hands.

    With the OnePlus 6, we've maximized the screen without compromising size or functionality. This is the best product decision, and early feedback from real people who've seen or used the device has been amazing. I'm sure you'll understand what I mean if you get the chance to experience the 6 in person.
     
    #334
    187puneet, SubhashNayak, youbi and 24 others like this.

  40. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We need to remain focused if we want to make good products.
     
    #345
    FAB1150, jcosta111, nickkuk and 19 others like this.

  41. Jimmy Z.
    Camera PM Staff Member May 18, 2018

    Stickied Post
    Jimmy Z. , May 18, 2018 :
    The secondary camera is used exclusively for depth of field. We are confident in the photographic experience of the OnePlus 6's main sensor, which has a 19% larger sensor, larger pixels and OIS.
     
    #345
    idkwhoiam322, GK_Original, Ch4rlux and 7 others like this.

  42. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    It's compatible with all phones. But the magnetic resume feature and magnetic call features are only available on 5 and above.
     
    #363
    Ashish17, idkwhoiam322, GK_Original and 5 others like this.

  43. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Thanks for your feedback. We'll consider this.
     
    #364
    Hydra Bob, idkwhoiam322, dsmonteiro and 8 others like this.

  44. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    Balance.

    Battery life: enough to last more than a day so our users don't need to experience battery anxiety at night PLUS our leading fast charging solution for an amazing charging experience.

    Thickness: As thin as possible, while satisfying the above battery life criteria, with all the technology we want to include.
     
    #367
    Mjo, idkwhoiam322, GK_Original and 9 others like this.

  45. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    It's a well thought out product that is optimally balanced across vectors like performance, design, features, and price.

    There's no perfect phone. It's all about what you value as the consumer.
     
    #374
    Alvie, Mjo, Maximus Decimus Meridius and 12 others like this.

  46. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    24g 365mm±13
     
    #388
    Alvie, idkwhoiam322, dsmonteiro and 3 others like this.

  47. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    We have made some software optimizations to improve the haptic feedback of the OnePlus 6.
     
    #397
    Alvie, idkwhoiam322, GK_Original and 5 others like this.

  48. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We just have to agree to disagree on what's better, our proprietary solution, or USB PD.

    As for USB 2.0 - for the majority of our users, it's extremely rare for them to use USB for file transfers in an age of WiFi and 4G.
     
    #402
    MikhailTheItalian, Alvie, GK_Original and 8 others like this.

  49. Tom B.
    Global Service Strategy Operations Staff Member May 18, 2018

    Stickied Post
    Tom B. , May 18, 2018 :
    Unfortunately no. The OnePlus 6 Silk White Limited Edition will be first available on June 5 at OnePlus.com
     
    #407
    idkwhoiam322 and Salt505 like this.

  50. Carl
    Co-founder Staff Member May 18, 2018

    Stickied Post
    Carl , May 18, 2018 :
    We're talking about camera, right?

    The camera module on the 6 is bigger, wider, and thicker than 5T.
     
    #409
    Atul Jangra, Mjo, idkwhoiam322 and 3 others like this.

  51. Jimmy Z.
    Camera PM Staff Member May 18, 2018

    Stickied Post
    Jimmy Z. , May 18, 2018 :
    As the main sensor is the camera that handles most the photography, only the main camera has OIS and EIS. OIS is used in slow motion recording.
     
    #411
    Alvie, idkwhoiam322, GK_Original and 7 others like this.

  52. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    Student discounts are only available through online purchases via Student Beans
     
    #413
    Alvie, TiramisuNY, idkwhoiam322 and 1 other person like this.

  53. Shawn the L
    Head of Software Staff Member May 18, 2018

    Stickied Post
    Shawn the L , May 18, 2018 :
    We are working to bring the new accent colors as soon as possible
     
    #421
    Alvie, idkwhoiam322, Deactivated User and 9 others like this.

  54. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    Yes, if your OP6's bluetooth is on. Our bluetooth by default is off while iPhone is on. Otherwise it is the same.
     
    #424
    Alvie, idkwhoiam322, GK_Original and 3 others like this.

  55. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    8 hours of listening time. It supports Aptx
     
    #444
    Alvie, Salt505, idkwhoiam322 and 2 others like this.

  56. Tom B.
    Global Service Strategy Operations Staff Member May 18, 2018

    Stickied Post
    #448
    Alvie, Salt505, idkwhoiam322 and 2 others like this.

  57. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    It won't be available for purchase in pop-up stores... Just keep an eye on our channels for updates on product availability.;)
     
    #450
    Salt505, idkwhoiam322 and Alvie like this.

  58. Kale W.
    Froyo May 18, 2018

    Stickied Post
    #464
    Mr.Martini, Alvie, Maximus Decimus Meridius and 4 others like this.

  59. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    The .magnetic play/pause feature of the OnePlus Bullets Wireless is only compatible with the OnePlus 5, OnePlus 5T and OnePlus 6. But all other features are supported on the OnePlus 3 including Google Assistant.
     
    #467
    Alvie, idkwhoiam322, GK_Original and 3 others like this.

  60. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    Yes, will support.
     
    #480
    GK_Original likes this.

  61. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    If you charge 500 times, the battery life expectancy is 80%. For reference, the industry standard is 300 times for 80%.
     
    #487
    tanayalam, Mjo, agoinfly and 10 others like this.

  62. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    Hey, thanks for your support so much! We are always looking to make our products available in new regions, so please keep an eye on our channels for updates. ;)
     
    #490
    idkwhoiam322, dsmonteiro, Alvie and 2 others like this.

  63. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    Currently, we don't have a trade-in program for Canada. Unfortunately, we won't be having pop-ups in Canada this time. Where do you think we should hold one next time?
     
    #499
    idkwhoiam322, cdnfarmer, meatandy and 3 others like this.

  64. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    We have tested Bullets Wireless to make sure they are comfortable while jogging, but we don't suggest wearing during intensive sports like basketball
     
    #502
    idkwhoiam322, GK_Original, dsmonteiro and 6 others like this.

  65. Vito L.
    OnePlus Product Manager Staff Member May 18, 2018

    Stickied Post
    Vito L. , May 18, 2018 :
    The motor hardware is better than OP3/3T and we also make some software optimization for this.
     
    #509
    idkwhoiam322, GK_Original, dsmonteiro and 4 others like this.

  66. Kale W.
    Froyo May 18, 2018

    Stickied Post
    Kale W. , May 18, 2018 :
    Yes, currently 256GB version is exclusive on OnePlus official website.
     
    #514
    TiramisuNY, phenthom, idkwhoiam322 and 4 others like this.

  67. Tom B.
    Global Service Strategy Operations Staff Member May 18, 2018

    Stickied Post
    Tom B. , May 18, 2018 :
    Hi, the online code is applicable only if your purchase the OnePlus 6 from oneplus.com
     
    #518
    idkwhoiam322, Anuapam, Alvie and 1 other person like this.

  68. Jimmy Z.
    Camera PM Staff Member May 18, 2018

    Stickied Post
    Jimmy Z. , May 18, 2018 :
    We are confident in our video stabilization for the OnePlus 6. We use EIS for video capture at 30 fps. For 60 fps, OIS is used.
     
    #541
    Dunnow, idkwhoiam322, Alvie and 9 others like this.

  69. Bob X.
    Bullets Wireless Product Manager Staff Member May 18, 2018

    Stickied Post
    Bob X. , May 18, 2018 :
    Bullet Wireless has noise isolation
     
    #562
    GK_Original, wwwnalir and obakesan like this.

  70. Tom B.
    Global Service Strategy Operations Staff Member May 22, 2018

    Stickied Post
    Tom B. , May 22, 2018 :
    They are dynamic, you can find more details about the Bullets Wireless here: https://www.oneplus.com/bullets-wireless#
    We are still planning on Amazon, will keep everyone posted. OnePlus Bullets Wireless return/replacement policy is same as OnePlus bullets v2. You can find the warranty policy here: https://www.oneplus.com/legal/terms-of-sales
     
    #1189
    Sebilion and idkwhoiam322 like this.

  71. Bob X.
    Bullets Wireless Product Manager Staff Member May 22, 2018

    Stickied Post
    Bob X. , May 22, 2018 :
    Thanks for your feedback. There will be 3 different sizes of ear cap and ear support. If the bullets fall out of your ear, please try a different size alternatively.
     
    #1190
    idkwhoiam322 likes this.

  72. Bob X.
    Bullets Wireless Product Manager Staff Member May 22, 2018

    Stickied Post
    Bob X. , May 22, 2018 :
    The Bullets Wireless will remember 8 devices. But the Bullets Wireless can only be used in one device at the same time for saving its battery. Besides, it's compatible with all phones. But the magnetic resume feature and magnetic call features are only available on 5 and above.
     
    #1191
    Benson B and idkwhoiam322 like this.

  73. Shawn the L
    Head of Software Staff Member May 22, 2018

    Stickied Post
    Shawn the L , May 22, 2018 :
    The size of our h/w barely changed. So it is something about how we tap or control the device on the edge. And also that's the reason why we adjusted the "full-screen gesture" for times, to make it work not from the very bottom of the screen but a little bit centerer. Hope you enjoy it~
     
    #1192
    Hydra Bob, Ejroman, elanglois and 1 other person like this.

  74. Shawn the L
    Head of Software Staff Member May 22, 2018

    Stickied Post
    Shawn the L , May 22, 2018 :
    Thank you for the post. Basically, the less adjustment the better and we will make it more accurate, more closer to your expectation.
     
    #1193
    idkwhoiam322 likes this.

  75. Cookie Xu
    OxygenOS Product Manager Staff Member May 22, 2018

    Stickied Post
    Cookie Xu , May 22, 2018 :
    So, which apps do you want to add to the lock screen? We will consider it.
    And we already offered some clock styles for ambient display, we may add more styles later.
     
    #1194

  76. Vito L.
    OnePlus Product Manager Staff Member May 22, 2018

    Stickied Post
    Vito L. , May 22, 2018 :
    The back of OnePlus 6 is glass, which don‘t have paint, so don’t worry.
     
    #1196
    idkwhoiam322 likes this.

  77. Vito L.
    OnePlus Product Manager Staff Member May 22, 2018

    Stickied Post
    Vito L. , May 22, 2018 :
    OnePlus 6 Hardware support it, but it depends on which operators you use.
     
    #1197
    Benson B and idkwhoiam322 like this.

  78. Vito L.
    OnePlus Product Manager Staff Member May 22, 2018

    Stickied Post
    Vito L. , May 22, 2018 :
    We upgrade our speaker hardware so that a better low frequency performance can be expected comparing with 5T, and we still ketp the 3.5mm headphone jack to ensure better sound effect transmission.
     
    #1198
    Marwadi_Rahul, Sebilion, elanglois and 1 other person like this.

  79. David Y.
    Global Community Manager Staff Member May 23, 2018

    Stickied Post
    David Y. , May 23, 2018 :
    afaik Yes.
     
    #1246
    Hydra Bob, idkwhoiam322 and Punk_69 like this.

  80. GeertBerkers
    Lollipop May 18, 2018

    GeertBerkers , May 18, 2018 :
    When can we order the OnePlus 6 with free Bullets from the launch??

    Wish I could buy them the 21st, but it seems I have to wait till 22nd? Or even 5 juni?

    Can you please give us more information, for those who were at the Launch Event?

    Update : Received a mail with the following information
    1526659687531.jpg
     
    Last edited: May 18, 2018
    #2
    R1528725237059, X1527762369392, Kuncheymanideep and 12 others like this.

  81. royz0r
    Jelly Bean May 18, 2018

    #3
    ankitkay, W1526867393053, bodytalker and 18 others like this.

  82. Wuhfel
    Honeycomb May 18, 2018

    #4
    Pukytrusky, I1512995593131, G_Nihar_Jain_ and 2 others like this.

  83. TiggaPlease
    Gingerbread May 18, 2018

    #5
    G_Yannick_Lemmens_fraZ, mbrassesco and Ravi BINAVAT like this.

  84. shubhambhagwatyadav
    Froyo May 18, 2018

    shubhambhagwatyadav , May 18, 2018 :
    Will the earbuds get software updates just like the pixel buds? Also, will you guys enable Equalizer for Bullet wireless?
     
    #6
    G_Yannick_Lemmens_fraZ, ManuM15, mbrassesco and 6 others like this.

  85. Shivang Joshi
    Starting Point Expert May 18, 2018

    Shivang Joshi , May 18, 2018 :
    Can we expect something like this happening again in future? Something, that the community was meant to be, at least in the earlier stage. Most of us would love to experience that feeling 

    All credits to @GopalB.
     
    #7
    Ravi BINAVAT, Nick 59, David Y. and 3 others like this.

  86. idkwhoiam322
    Nougat May 18, 2018

    idkwhoiam322 , May 18, 2018 :
    Is there a chance that we could see OnePlus reverting the new 2 devices a year plan to once a year? I understand that hardware advancement is as important as software advancement, especially from a business and enthusiast point of view, but for existing customers, it's even more important that current devices are supported longer.
    Yes, this is made easier by Google's own Project Treble, but as it stands now, all OnePlus devices will receive software updates for up to 2 years(and only 1.5 in the case of the T series), but when there are more devices to take care of, some devices, often older ones, in this case, the 3/3T, do not receive software updates for a considerable period, the last (global) stable update being released back in 2017.
    These devices are more than capable to handle Android P, if not more, with Treble making it easier for updating newer devices, shouldn't it be possible to spend some resources on updating the older devices as well?
    Edit: With an extra emphasis on security updates at the very least.
    Are there any plans to improve this? Thanks in advance :)
     
    #8
    jayshank7, G_Vignesh_Pandiarajan_oA, TheUwaisPatel and 42 others like this.

  87. Silviu
    Honeycomb May 18, 2018

    Silviu , May 18, 2018 :
    Is the silicon case included in the package like seen in the unboxing videos ?
     
    #9
    Pipes75, F_Jonathan_D'costa_kXRn, Vignesh_raj and 5 others like this.

  88. Abhishek Sukumar
    Eclair May 18, 2018

    Abhishek Sukumar , May 18, 2018 :
    First up, before getting to my questions, Congratulations on making another set of great products in OnePlus 6 and Bullets Wireless.

    So here are my questions,

    Can you please explain a bit about the idea behind OnePlus 6's rear camera system using two camera lenses of the same focal length? How does it work to make the camera experience better?

    Does the OnePlus 6 support for Widevine L1, which is necessary to enable HD streaming in services like Netflix?

    Will a portrait mode feature be added to the OnePlus 6's front Camera via a Software updates?

    From the reviews of the OnePlus 6 I've read and seen, I found that the most awaited alert slider changes (or as some call it, FIX) has arrived. Will this trickle down to OnePlus 5/5T and 3/3T in future updates?

    With the OnePlus 6 being among the first few devices to get a taste of Android P in beta form, can we expect it to be getting the stable release around the same time as the Google's own Pixel phones?

    Extremely happy to finally see a pair of Bluetooth earbuds using USB-C for charging, thanks for that !! I noticed that it says that the Bullets Wireless can 'Fast Charge', Does that mean we can use any USB-C cable to fast change the buds? No need for proprietary cable like we need for Dash Charging?

    Will there be a OnePlus 6T? *wink wink*

    Why does OnePlus 6 not support wireless charging despite having a glass back? Yes of course dash charge is awesome, but wireless charge support would have been the perfect complement to it.

    Why is OnePlus still sticking to USB C 2.0 and not moving ahead to USB 3 or 3.1?

    Is it possible to make a power bank with support for dash charging? Any plans?

    When can we expect Open beta builds of OOS for OnePlus 6 to start?

    Will OnePlus 3/3T be getting the Android 8.1 update?

    Edit: Since the post says only one question is expected, feel free choose any one of my questions which is probably unanswered in any of your other replies. Thanks.
     
    Last edited: May 18, 2018
    #11
    G_Shivam_Soni_oCCR, besnikbk, karthikgupta919 and 14 others like this.

  89. ArmataReloaded
    Jelly Bean May 18, 2018

    #12
    dekmedina, Lesstat, Vignesh_raj and 9 others like this.

  90. Harp3rBoy
    Froyo May 18, 2018

    Harp3rBoy , May 18, 2018 :
    what's the support roadmap look like - how long will you support the device with updates?
     
    #13
    rahulsipu, rva and meatandy like this.

  91. Wuhfel
    Honeycomb May 18, 2018

    Wuhfel , May 18, 2018 :
    Would you consider working with Snapchat to optimize the app for the OP6?

    The Android version of Snapchat takes a screengrab of the viewfinder, rather than use actual image data like on the iPhone and Pixel. My Pixel friends always get compliments and questions; 'What phone are you using?', so I feel like it would be a good move on OnePlus' part.
     
    #14
    Akshay990, Vecopotryx, dr drastic and 1 other person like this.

  92. meatandy
    Oreo May 18, 2018

    #15
    elanglois, rva and Shivang Joshi like this.

  93. Cheetosdust
    Starting Point Expert May 18, 2018

    #16
    David Y., rva, meatandy and 2 others like this.

  94. EABowden
    Ice Cream Sandwich May 18, 2018

    EABowden , May 18, 2018 :
    Here's a question - I tried the phones at the launch and am excited to be getting the bullets. But I am very concerned about the fingerprint magnet glass back. Why is the matte black version not available at the base price? You're already charging Brits 25% more than Indians (34999 rupees is £380), and I don't want to pay another £50!

    Also, why no IP certification? Can you be honest about this. Are you saving money not getting a certification, or can the phone not be used near water? Without the certification any water ingress would not be covered by warranty, even if I only dropped it in the bath.
     
    #17
    Mahbub DU and rva like this.

  95. Wuhfel
    Honeycomb May 18, 2018

    Wuhfel , May 18, 2018 :
    Will Fortnite come to OP6? I heard it will be exclusive to a handful of devices, such as the Pixel.
     
    #18
    K1515786145809 likes this.

  96. simmybaby
    Froyo May 18, 2018

    simmybaby , May 18, 2018 :
    Can we expect any special editions of the OP6 in other markets? Love the Avengers version, but I, unfortunately, live in the USA
     
    #19
    unknownkami, rva, meatandy and 1 other person like this.

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