4
Just got My one Back! Costumer service Jan 22, 2015

  1. AaronvanEssen
    Honeycomb Jan 22, 2015

    AaronvanEssen , Jan 22, 2015 :
    Hey Everyone!
    As some of you may know I cracked my screen on somewhere around the 8th of december.
    Today I recieved a running device again! I love that I have an opo once again!
    Costumer service was very friendly but only replyed once every day (3 times they replyed twice)
    Also I asked for a repair and I got a full replacement ^-^ Did cost me 147 Euros..
    Anyways...
    Im just so happy xd!
     
    #1
    SoniaB, oojafink, sidlittlefield and 1 other person like this.

  2. Toulouse
    KitKat Jan 22, 2015

    Toulouse , Jan 22, 2015 :
    Hmm i think u now that u received a refurbished phone, right? Read termes, cgu etc of Oneplus
     
    #2
    mukas and sh3llshock like this.

  3. ddobric
    Gingerbread Jan 22, 2015

    ddobric , Jan 22, 2015 :
    We are happy for you too! ;)
    It is very likely that Customer Service and RMA will be more and more better with time.
     
    #3
    sh3llshock likes this.

  4. martin.stefanov
    Jelly Bean Jan 22, 2015

    #4
    sh3llshock and Toulouse like this.

  5. sh3llshock
    KitKat Jan 22, 2015

    sh3llshock , Jan 22, 2015 :
    Yes, it can be a refurbished one...
     
    #5
    martin.stefanov and Toulouse like this.

  6. Toulouse
    KitKat Jan 22, 2015

    #6
    martin.stefanov and sh3llshock like this.

  7. lassmat
    Jelly Bean Jan 22, 2015

    lassmat , Jan 22, 2015 :
    good ... you have an expensive opo, after all
     
    #7
    XGUESS and sh3llshock like this.

  8. sh3llshock
    KitKat Jan 22, 2015

    #8
    Toulouse likes this.

  9. ernestriderx
    Cupcake Jan 22, 2015

    Last edited: Jan 22, 2015
    #9

  10. sh3llshock
    KitKat Jan 22, 2015

    #10
    XGUESS likes this.

  11. ricou7b
    Cupcake Jan 22, 2015

    Last edited: Jan 22, 2015
    #11

  12. guijan12
    KitKat Jan 22, 2015

    #12
    AaronvanEssen likes this.

  13. AaronvanEssen
    Honeycomb Jan 22, 2015

    AaronvanEssen , Jan 22, 2015 :
    Invites are flooding right now in the invites section... Look their and dont beg @ernestriderx
     
    #13
    Skwij likes this.

  14. Dmatharu
    Jelly Bean Jan 22, 2015

    #14

  15. charbs06
    Eclair Jan 22, 2015

    #15

  16. guijan12
    KitKat Jan 22, 2015

    #16

  17. shishirz
    Cupcake Jan 22, 2015

    shishirz , Jan 22, 2015 :
    Hi,
    Could you please guide me through the customer service process? I just created a ticket today for repair request and I don't know how to send my device for repair?
     
    #17

  18. guijan12
    KitKat Jan 22, 2015

    #18
    sh3llshock likes this.

  19. Dzumar1
    Honeycomb Jan 22, 2015

    #19
    sh3llshock likes this.

  20. pcmarcel
    Honeycomb Jan 22, 2015

    #20

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4 Likes
19 Replies
578 Views
Last replied by pcmarcel

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