4
Just got My one Back! Costumer service

  1. AaronvanEssen
    Honeycomb Jan 22, 2015

    AaronvanEssen , Jan 22, 2015 :
    Hey Everyone!
    As some of you may know I cracked my screen on somewhere around the 8th of december.
    Today I recieved a running device again! I love that I have an opo once again!
    Costumer service was very friendly but only replyed once every day (3 times they replyed twice)
    Also I asked for a repair and I got a full replacement ^-^ Did cost me 147 Euros..
    Anyways...
    Im just so happy xd!
     

    #1
  2. Toulouse
    KitKat Jan 22, 2015

    Toulouse , Jan 22, 2015 :
    Hmm i think u now that u received a refurbished phone, right? Read termes, cgu etc of Oneplus
     

    #2
    mukas and sh3llshock like this.
  3. ddobric
    Gingerbread Jan 22, 2015

    ddobric , Jan 22, 2015 :
    We are happy for you too! ;)
    It is very likely that Customer Service and RMA will be more and more better with time.
     

    #3
    sh3llshock likes this.
  4. martin.stefanov
    Jelly Bean Jan 22, 2015


    #4
    sh3llshock and Toulouse like this.
  5. sh3llshock
    KitKat Jan 22, 2015

    sh3llshock , Jan 22, 2015 :
    Yes, it can be a refurbished one...
     

    #5
    martin.stefanov and Toulouse like this.
  6. Toulouse
    KitKat Jan 22, 2015


    #6
    martin.stefanov and sh3llshock like this.
  7. lassmat
    Jelly Bean Jan 22, 2015

    lassmat , Jan 22, 2015 :
    good ... you have an expensive opo, after all
     

    #7
    XGUESS and sh3llshock like this.
  8. sh3llshock
    KitKat Jan 22, 2015


    #8
    Toulouse likes this.
  9. ernestriderx
    Cupcake Jan 22, 2015

    Last edited: Jan 22, 2015

    #9
  10. sh3llshock
    KitKat Jan 22, 2015


    #10
    XGUESS likes this.
  11. ricou7b
    Cupcake Jan 22, 2015

    Last edited: Jan 22, 2015

    #11
  12. guijan12
    KitKat Jan 22, 2015


    #12
    AaronvanEssen likes this.
  13. AaronvanEssen
    Honeycomb Jan 22, 2015

    AaronvanEssen , Jan 22, 2015 :
    Invites are flooding right now in the invites section... Look their and dont beg @ernestriderx
     

    #13
    Skwij likes this.
  14. Dmatharu
    Jelly Bean Jan 22, 2015


    #14
  15. charbs06
    Eclair Jan 22, 2015


    #15
  16. guijan12
    KitKat Jan 22, 2015


    #16
  17. shishirz
    Cupcake Jan 22, 2015

    shishirz , Jan 22, 2015 :
    Hi,
    Could you please guide me through the customer service process? I just created a ticket today for repair request and I don't know how to send my device for repair?
     

    #17
  18. guijan12
    KitKat Jan 22, 2015


    #18
    sh3llshock likes this.
  19. Dzumar1
    Honeycomb Jan 22, 2015


    #19
    sh3llshock likes this.
  20. pcmarcel
    Honeycomb Jan 22, 2015


    #20