Page 1 of 2
0
Kaspersky administrator privileges and alarm icon from One Plus 7. Jan 14, 2021

  1. L1608834637380
    Donut Jan 14, 2021

    L1608834637380 , Jan 14, 2021 :
    Hi all,

    I am new here and have couple of issues which have been going on for months now and despite contacting "OnePlus" support (who just never seem to know neither do they pass the issue onto technical team who might help, just empty promises) I am still here.

    Issue 1 ---- I can't remove the "Kaspersky Internet Security" despite following all the correct procedures. When I want to remove the app, the phone locks which is because of "administrator Privileges (again when I want to delete those in my 1 plus 7, screen locks)?????

    Issue 2 ---- Clock "Alarm" icon keeps showing despite no alarm set, I have contacted One plus customer support many times and followed the step by step guide to no avail.


    Any kind soul here who can help here will be much appreciated.

    Kay

     
    #1

  2. camohan
    Nougat Moderator Jan 14, 2021

    Best Answer
    camohan , Jan 14, 2021 :
    Hi there,

    Let's see if this helps

    Issue 1 - Go to settings, security and lockscreen, device admin app, toggle off Kaspersky and try to uninstall.

    Issue 2 - You continue to see alarm icon because there is an app which is using the alarm feature may be a reminder app or health app,etc. You either uninstall that app or if you still want to use that reminder function and don't want to see the alarm icon, go to settings, display, status bar, icon manager and toggle off the alarm option.
     
    #3
    L1608834637380, McJader and Dresa91 like this.

  3. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 14, 2021

    Dresa91 , Jan 14, 2021 :
    Issue 1: go to settings, security and device administration. disable Kaspersky
    Issue 2: did you clear cache of the clock app? And did you set an alarm und disable it?

    which OxygenOS version are you using?
     
    #2
    Auristic, L1608834637380, the_o2 and 1 other person like this.

  4. L1608834637380
    Donut Jan 16, 2021

    L1608834637380 , Jan 16, 2021 :
    Thanks a lot, I managed to uninstall the Kaspersky only by removing the "administrator privileges" of all the apps and then uninstalling the Kaspersky. I reassigned the administrator privileges to other apps. cheers for that [e]1f60a[/e]
     
    #4
    Dresa91 and camohan like this.

  5. L1608834637380
    Donut Jan 16, 2021

    L1608834637380 , Jan 16, 2021 :
    cheers mate for helping with the alarm icon. it was bugging me for so long, didn't know it was so simple. You are star [e]1f31f[/e][e]1f60a[/e]
     
    #5
    Dresa91 and camohan like this.

  6. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 16, 2021

    Dresa91 , Jan 16, 2021 :
    Great to hear:)
     
    #6
    L1608834637380 likes this.

  7. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 16, 2021

    Dresa91 , Jan 16, 2021 :
    Can you mark his answer as best answer?
    He got answers to both questions:) I only answered one:)
     
    #7
    the_o2, L1608834637380 and camohan like this.

  8. L1608834637380
    Donut Jan 16, 2021

    L1608834637380 , Jan 16, 2021 :
    how do I mark it as best answer, I am new to the forum?
     
    #8

  9. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 16, 2021

    Dresa91 , Jan 16, 2021 :
    Does this work?
    Select like -> Best Answer
     
    #9

  10. L1608834637380
    Donut Jan 16, 2021

    L1608834637380 , Jan 16, 2021 :
    BEST ANSWER
     
    #10

  11. L1608834637380
    Donut Jan 16, 2021

    #11

  12. camohan
    Nougat Moderator Jan 16, 2021

    camohan , Jan 16, 2021 :
    Screenshot_20210113-200325.jpg

    See this as an example. You have dots at right, click on it.
    If you don't, ensure your community app is update to 3.4.6.2.
     
    #12
    Dresa91 likes this.

  13. L1608834637380
    Donut Jan 16, 2021

    L1608834637380 , Jan 16, 2021 :
    I don't see the "best answer" option in there. app is updated I believe
     
    #13

  14. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 16, 2021

    #14
    L1608834637380 likes this.

  15. L1608834637380
    Donut Jan 17, 2021

    #15
    Dresa91 likes this.

  16. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 17, 2021

    #16
    L1608834637380 likes this.

  17. L1608834637380
    Donut Jan 18, 2021

    L1608834637380 , Jan 18, 2021 :
    hi guys,

    I have noticed that there is an alarm set on home screen however, I didn't set any alarm at all. how do I get rid of that please?
     
    #17

  18. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 18, 2021

    Dresa91 , Jan 18, 2021 :
     
    #18
    L1608834637380 likes this.

  19. camohan
    Nougat Moderator Jan 18, 2021

    camohan , Jan 18, 2021 :
    What just happened here?
     
    #19
    Dresa91 likes this.

  20. L1608834637380
    Donut Jan 18, 2021

    L1608834637380 , Jan 18, 2021 :
    it's difficult to know which app is it that I should uninstall. I don't have any special health or reminder apps installed.
     
    #20

Stay up to date on the latest with our official Community app.

Let's Go
No, thanks.
Sign up now!

Thread Info

0 Like
28 Replies
576 Views
Last replied by Dresa91

Community Highlight

Recent Threads

Inviteliste Deutschland [Bitte die 1. Seite lesen]

169 50,394 1,521,148
In Off Topic, Aug 12, 2014

Wormhole

610 577,031 12,421,266
In Off Topic, Feb 17, 2015

[Closed]ANDROID 11 NOT COMING

0 9 173
In OnePlus Nord, Feb 25, 2021 at 8:02 AM

Heating issue

0 1 36
In OnePlus Nord, Feb 25, 2021 at 11:03 AM

Network issue and update issue with OnePlus 7 pro 5G Sprint version

0 14 91
In OnePlus 7 Series, Feb 25, 2021 at 10:10 AM

Forum Statistics

990,856 Discussions
21,086,495 Messages
4,243,307 Members
21,968 online