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[Submitted] Known Issues for OnePlus 5/5t

  1. Abdulbasithmh
    software Operations Staff Member OnePlus Bug Hunter Apr 1, 2019

    Abdulbasithmh , Apr 1, 2019 :
    Hey everyone,
    I'm listing the known issues that we are currently working for the current version of the open beta and stable builds for OnePlus 5 and 5T Devices.
     

    #1
  2. Abdulbasithmh
    software Operations Staff Member OnePlus Bug Hunter Apr 1, 2019

    Stickied Post
    Abdulbasithmh , Apr 1, 2019 :
    Issues reported in the Open Beta version 190428:
    • Multitask window Bug. the home and Clear all apps button is overlapping
    • Fingerprint scanner sometimes do not give any response while Unlocking
    • Slow Performance or lagging issue
    Our team is trying to reproduce and fix this reported issues, if you are facing any of this above issues please help us by reporting the issue via the newly introduced feedback section in community app or in the forum feedback section, so we can have more valid logs to analyze and fix the issue ASAP.



    Thank you
     
    Last edited: May 14, 2019

    #2
  3. Abdulbasithmh
    software Operations Staff Member OnePlus Bug Hunter Apr 1, 2019

    Stickied Post
    Abdulbasithmh , Apr 1, 2019 :
    Reported issues on the Stable version 190419:
    • Battery Drain
    • Phone lags and freezes
    Our team is trying to reproduce and fix this reported issues, if you are facing any of this above issues please help us by reporting the issue in the feedback section, so we can have more valid logs to analyze and fix the issue ASAP.

    Fixed(in next version):
    • Speed dial gets automatically cleared Randomly
    Thank you
     
    Last edited: May 7, 2019

    #3
    Romanelo, javi_xavi and AnonymousWP like this.
  4. E1550141250804
    Cupcake Apr 2, 2019


    #4
  5. barbarbar
    Cupcake Apr 6, 2019

    barbarbar , Apr 6, 2019 :
    Hi
    How about the slow response from Google voice assistant after update in 2018? Is this a "known issue" too?
    Should be, if You read through the forum?
     

    #5
  6. Uriyrussia
    Cupcake Apr 13, 2019

    Uriyrussia , Apr 13, 2019 :
    доброго времени суток постоянно перезагружаеться телефон oneplus 5t а5010, стоит андроид 7,1 пытался обновить по воздуху, не хочет, скачал по телефону, прошивка не дает установить прошивку, ползунок обновления пошол на 80% сам перегрузился на черный экран и остановился пишет не удачно, установка завершилась неудачно во время загрузки видео по телефону. мании кнопок
     

    #6
  7. L1552371276261
    Cupcake Apr 15, 2019

    L1552371276261 , Apr 15, 2019 :
    Hi! I have strange issue on OP5T with OB27. When connecting headphones with mic on it, apps like whatsapp, Telegram, viber, Facebook and etc. can't record voice notes and not possible to make calls. It says mic is in use. But this problem occurring not with all headphones. For example please there is no problem with Beats and apple headset, but with others like Sony and Sennheiser this problem comes out. I tried to make clean flash, wipe cache and dalvik, but no result. What can I do in this situation?
     

    #7
  8. AnonymousWP
    The Lab - OnePlus 7 Pro Reviewer Apr 16, 2019

    AnonymousWP , Apr 16, 2019 :
    Has the performance/lagging issue been fixed in the newest beta (as of today)?
     

    #8
    Berk.Catal likes this.
  9. Berk.Catal
    Gingerbread Apr 17, 2019

    Berk.Catal , Apr 17, 2019 :
    not fixed. Lag issues continues.
     

    #9
  10. 北堂岚舞
    Cupcake Apr 18, 2019

    北堂岚舞 , Apr 18, 2019 :
    Hi there, I'm running oxygen OS open beta 28.
    After I updated OnePlus launcher to 3.3.2.190416182604.396dd04, after I tap the clear all button in recents all of my apps are cleared including those I had locked. I have others who had experienced the same problem.
     

    #10
  11. Getodacul
    Cupcake Apr 19, 2019

    Getodacul , Apr 19, 2019 :
    For now, i have few issues after updating to Pie:
    1. Camera error: "Failed to open camera". Clearing cache and storage, and restart. Nothing. Using another camera app. Nothing, just a black screen.
    2. SMS default app not working. Replacing with Google messages app.
    3. Android Pie cannot send class 0 sms.
     

    #11
  12. Chuck_James
    Honeycomb Apr 20, 2019

    Chuck_James , Apr 20, 2019 :
    my 5T is lagging..
     

    #12
  13. Chuck_James
    Honeycomb Apr 22, 2019

    Chuck_James , Apr 22, 2019 :
    they fixed that
     

    #13
  14. CA prince Joseph
    Donut Apr 28, 2019

    CA prince Joseph , Apr 28, 2019 :
    My camera doesn't work properly and the app is crashing multiple times after the update of beta 30 on one plus 5 ! pls help one plus ! I can't take photos
     

    #14
  15. G_James_Wright_LCIw
    Cupcake Apr 28, 2019


    #15
  16. xchikyx
    Cupcake Apr 30, 2019

    xchikyx , Apr 30, 2019 :
    the volume of mine gets super weird when an app like instagram plays a sound... also, normal volume is way too low :/ I haven't updated to the lastest OTA tho... does anyone knows if it fixes that issue?
     

    #16
  17. mlord
    Gingerbread May 2, 2019

    mlord , May 2, 2019 :
    All versions of OxygenOS for past two years: Android Auto will not connect to in-car screens in most cases. Pretty much all other ROMs do NOT have this issue: only OxygenOS, including latest beta.
     

    #17
  18. Jérôme Sivadier
    Cupcake May 7, 2019

    Jérôme Sivadier , May 7, 2019 :
    Hello there,

    I'm having a quite annoying issue since around 6 month with my OP5's morning alarm

    If the phone is face down on a table (probably in pocket mode) and the alarm rings, volume up/down and lock button do not snooze it! If it's face up everything works correctly...

    I'm used to put my phone face down because of the green light which annoys me during night. The only workaround I've found is to click twice on the lock button which starts the camera and snoozes the alarm but it's annoying me every morning...

    Thx!

    Ps. Same bug occurs on my girlfriend's OP6 phone :(
     

    #18
  19. AnonymousWP
    The Lab - OnePlus 7 Pro Reviewer May 7, 2019


    #19
  20. majefx
    Gingerbread May 8, 2019


    #20