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[Submitted] Known Issues for OnePlus 7 Pro

  1. G1560074808292 Cupcake Jun 15, 2019

    G1560074808292, Jun 15, 2019 :
    My OnePlus 7 does not track location properly while in motion on maps and other apps. Anyone else with the same issue?
     

    #21
    Alar1l likes this.
  2. cfjohnsn56 Cupcake Jun 15, 2019

    cfjohnsn56, Jun 15, 2019 :
    Every time I turn my auto rotate on, it stays that way until I'm done viewing whatever I was looking at.

    Then, when I switch orientations at a later time, I find that it had turned itself off again and them I have to re-enable it in settings again.

    Is anyone experiencing this and, if they've stopped it from turning off automatically, how?
     

    #22
  3. Z1557766720517 Cupcake Jun 15, 2019

    Z1557766720517, Jun 15, 2019 :
    I had the same issue with my 7 pro on Verizon and so did my buddy who bought the same phone. Go into a corporate Verizon store and get a free new sim. Works great after that. I hope this helps, not sure if it's something OnePlus can fix.
     

    #23
    G_Alex_Tsurkan_KpLq likes this.
  4. Swejuggalo Ice Cream Sandwich Jun 16, 2019

    Swejuggalo, Jun 16, 2019 :
    Do you experience some abnormal battery drain while not charging?
    While the phone claims to be able to charge to 50% in 20 minutes and 1h for full there several factors can make a difference.
    Pre-existing drain, ambient temperature, case on or off... The charge speed, while producing less heat than some other charging techniques, is still limited by heat.

    While 105 minutes is a bit over the top the 1h charge is a bit too much wishful thinking and optimal circumstance based.
    Too little read about this at the moment to have a average normal charge time, but I would guess close to 80 is pretty normal.
     

    #24
    P1560534196804 and atmsriram like this.
  5. Drevor Cupcake Jun 16, 2019


    #25
  6. Ledeni24 Froyo Jun 16, 2019

    Ledeni24, Jun 16, 2019 :
    Quick launch does not work...

    Long press the fingerprint sensor just unlock the phone...
     

    #26
  7. G_Ayushya_Jaiswal_HjUv Cupcake Jun 16, 2019

    G_Ayushya_Jaiswal_HjUv, Jun 16, 2019 :
    Same with my phone, when can we get a fix for this ? @Abdulbasithmh
     

    #27
  8. mandatory Cupcake Jun 16, 2019

    mandatory, Jun 16, 2019 :
    When I assign a contact to a specific SIM (2 in this case) it won't call via SIM2 but via SIM1. Seems it forgets which contact is assigned to which SIM.
     

    #28
  9. O1559470961916 Cupcake Jun 17, 2019

    O1559470961916, Jun 17, 2019 :
    1560774503857.jpg
    this error message is appearing all the time and it's annoying.
    when I make a call , I have to literally wait for 15sec after clicking call and then it connect the call else it doesn't even rings.
    too much issue with the call.
    notification bar won't come down.

    and I have been facing problem with automatic random volume decrease to 30% .
    please fix those.
     

    #29
  10. G1560786088146 Cupcake Jun 17, 2019

    G1560786088146, Jun 17, 2019 :
    One Plus 7
    While on Phone call the other media sounds remains mute.
    Sometime we don't want to hear some bogus conversation , all we want to do is to scroll our insta pages and hear some funny stuffs.
     

    #30
  11. slayerfan Donut Jun 17, 2019

    slayerfan, Jun 17, 2019 :
    OnePlus 7
    Bass boost is not supported through 3rd party apps/equaliser. And not available through Dolby Atmos. Coming from a OPO I'm disappointed with the sound quality through jack headphones
     

    #31
  12. DelBoyJamie Froyo Jun 18, 2019

    DelBoyJamie, Jun 18, 2019 :
    Ever since I got my oneplus 7 Pro on all past and present updates. When mobile data 3G, 4G, H etc disconnects when in a bad area it doesn't auto reconnect to avaible network when possible. Even turning mobile data on and off doesn't fix. I have to turn airplane mode on the off to be able to reconnect to internet. This is terrible. I find myself because at work it's poor Internet when I disconnect but go outside on a break or leave to go home even hours later it hasn't reconnected so when I turn airplane mode on then off I get loads of emails and notifications.

    It's clear that the background process looking for data network to reconnect isn't working as it should. I have tried with 3 other networks sims and it does the same on all so its not just Vodafone. EE and o2 all do the same so it's a issue on the phone. I'm missing important message and notifications because of this. Please look into this.
    Sometimes the icon for Internet the bars icon is holo or full but with a "!" Next to it. Again only way to get back is airplane mode switching. Why
     

    #32
  13. Bryancfc97 Cupcake Jun 18, 2019


    #33
  14. PROTOTYPE_I_GENERATION Donut Jun 19, 2019

    PROTOTYPE_I_GENERATION, Jun 19, 2019 :
    One plus should do something about this .....
     

    #34
    atmsriram likes this.
  15. O1558078389170 Cupcake Jun 19, 2019


    #35
  16. mayank020 Eclair Jun 19, 2019

    mayank020, Jun 19, 2019 :
    @Abdulbasithmh

    Why we don't have a similar thread for OnePlus 7? I'm using thay device and it has quite a few bugs. A couple of them Ive already reported. It would be better if you can create a separate thread for OnePlus 7 devices as well. We're eagerly waiting for the fixes
     

    #36
  17. G_Itamar_Baum_hFAp Cupcake Jun 19, 2019

    G_Itamar_Baum_hFAp, Jun 19, 2019 :
    i have a very simmilar issue, that i cant seem to scroll down to get my notifications when im on a phone call, it slides back up.
     

    #37
  18. Aditya_abhi Cupcake Jun 19, 2019

    Aditya_abhi, Jun 19, 2019 :
    my OnePlus 7pro is taking 2 hours to full charge. earlier it used to take 1 hr 20 min. Any idea as to why this might be happening? anyone else facing this issue?
     

    #38
    P1560534196804 likes this.
  19. J1560875819718 Cupcake Jun 20, 2019

    J1560875819718, Jun 20, 2019 :
    Call Verizon Support or chat with the and request to enable CDMA-less option on your line. And that's it should be working after that.
     

    #39
  20. Aditya_abhi Cupcake Jun 20, 2019

    Aditya_abhi, Jun 20, 2019 :
    mine taking 2hrs. it was taking 1hrs 20min earlier.
     

    #40
    P1560534196804 likes this.