[Submitted] Known Issues for OnePlus 7 Pro

  1. Abdulbasithmh software Operations Staff Member OnePlus Bug Hunter Jul 17, 2019

    Abdulbasithmh, Jul 17, 2019 :
    Hey everyone,
    We're listing the known issues that we are currently working for the current stable builds on OnePlus 7 Pro.

  2. Abdulbasithmh software Operations Staff Member OnePlus Bug Hunter Jul 17, 2019

    Abdulbasithmh, Jul 17, 2019 :
    Issues reported on the Stable version 190705:
    1. Auto brightness issue: the Auto brightness is changing Randomly.
    2. System lag: scrolling lag and stutter in various apps.
    Fixed issues:
    • Pokemon Go Frame Drop after switching apps
    Fixed issues(next version):
    1. Tap the screen to show is not working
    2. Double-tap to wake doesn't work
    3. The vibration intensity and pattern has changed for certain apps and they are very weak and short
    Our team is trying to reproduce and fix the reported issues, if you are facing any of the above issues please help us by reporting the same via the newly introduced feedback section in community app or in the forum feedback section, so we can have more valid logs to analyze and fix the issue ASAP.

    Thank you

  3. dhawal.d7 Gingerbread Jul 17, 2019

    dhawal.d7, Jul 17, 2019 :
    one major issue with Indian units is that the warp charge is working very slow. max 33-35% in 20 mins which is nowhere the claimed values. also the device heats up by 10-12% which shouldn't be the case. please fix this please.

    my device was at 32 degrees and 5% battery when i plugged it in. the current was at 5500-5800ma for 1 or 2 minutes and the device went from 32degrees to 44.3 degrees in just 2 minutes and ultimately the current was cut to 3500 and charged at this rate constantly.

    Is the charging brick and cable faulty here or any problem with the device.? A lot of users have submitted feedback for the same as well as commented on threads but no official response is received yet.

    i request you to please address this issue and let us know about a solution.

  4. Sandy_here Gingerbread Jul 17, 2019

    Sandy_here, Jul 17, 2019 :
    1. Haptic feedback is not working while playing pubg game.

    2. while playing pubg if call received than pubg sound turned off *please fix this( using bullet wireless 2 OnePlus)

  5. jimmy123322 Cupcake Jul 17, 2019

  6. AnantDags Froyo Jul 18, 2019

    AnantDags, Jul 18, 2019 :
    It's best if you report it as a bug. I doubt they read these posts and replies

    dhawal.d7 likes this.
  7. anusharao Donut Jul 18, 2019

    anusharao, Jul 18, 2019 :
    hi I have suggestion here , can't we hide saved contacts while calling or receiving calls ?? please make a note of it

    T1564159576180 likes this.
  8. dhawal.d7 Gingerbread Jul 18, 2019

    dhawal.d7, Jul 18, 2019 :
    done that many times. so many users have pointed this out on the threads or in the feedback but no answer from the team.

    AnantDags likes this.
  9. N1563479433916 Cupcake Jul 18, 2019

    N1563479433916, Jul 18, 2019 :
    California has an app to read barcode on lottery tickets to check if you are a winner.
    it was working fine with OnePlus one. I upgraded to oneplus 7 and it no longer works. I did reach out to the lottery folks and they recommended I reach out to oneplus. calottery is app name.

  10. W1541536202739 Froyo Jul 20, 2019

    W1541536202739, Jul 20, 2019 :
    In the new 9.5.10 updat for oneplus 7 pro,, focusing does not always work, and the camera freezes, and when not focusing it fails to take a photo.

  11. Ahsanjaved1986 Eclair Jul 20, 2019

    Ahsanjaved1986, Jul 20, 2019 :
    I'm facing the same issue after the upgrade

    V1rTu and W1541536202739 like this.
  12. L1563666962094 Cupcake Jul 21, 2019

    L1563666962094, Jul 21, 2019 :
    Too many finger print attempt error when the phone is in the pocket and the battery is drained ...
    Auto turned on data, gps and other options in notification panel when in pocket.

  13. Gunjan Ft Shady Froyo Jul 21, 2019

    Gunjan Ft Shady, Jul 21, 2019 :
    Hi @Abdulbasithmh ,

    In the 9.5.10 update I am still facing the issue of Scrolling Lag/Slugishness and Strutter in various apps...

    I know it's too much to ask but.... Can you put a setting in which anyone can choose the sensitivity they wish to use? Just a suggestion.... Hope you don't mind....

    V1rTu likes this.
  14. baiosss Honeycomb Jul 21, 2019

    baiosss, Jul 21, 2019 :
    Please fix motion blur and ghosting at stock camera app. Every moving object or moving person, gets blurred.

  15. kartik198 Donut Jul 21, 2019

    kartik198, Jul 21, 2019 :
    where is battery draining issue from the list it is not fixed yet , why you removed it

  16. A1563357626687 Cupcake Jul 21, 2019

    Last edited: Jul 22, 2019

  17. abhilash_saikia Gingerbread Jul 21, 2019

    abhilash_saikia, Jul 21, 2019 :
    That's odd. Since when are you facing it?

  18. abhilash_saikia Gingerbread Jul 21, 2019

    abhilash_saikia, Jul 21, 2019 :
    Can you check in the battery stats page? Do you notice anything unusual there?

    Social apps (specially Instagram) are known to be the culprit for draining the battery by running in the background.

  19. dhawal.d7 Gingerbread Jul 21, 2019

    dhawal.d7, Jul 21, 2019 :
    since day 1 of using the phone.

  20. abhilash_saikia Gingerbread Jul 21, 2019

    abhilash_saikia, Jul 21, 2019 :
    Please report the issue using the Feeback section of the Community App.

    Also, I'd suggest you check with the nearest service centre.

    They'd be able to have a better look at it.