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[Answered] Known Issues for OnePlus 7

  1. Abdulbasithmh software Operations Staff Member OnePlus Bug Hunter Jul 4, 2019

    Abdulbasithmh, Jul 4, 2019 :
    Hey everyone,
    We're listing the known issues that we are working for the current stable build on OnePlus 7.
     

    #1
  2. Abdulbasithmh software Operations Staff Member OnePlus Bug Hunter Jul 4, 2019

    Abdulbasithmh, Jul 4, 2019 :
    Issues reported on the Stable version 190621:
    1. adaptive brightness: the phone does not automatically reduce or increase screen brightness.
    2. Camera Quality issue
    3. Heating and Battery drain issue
    Fixed issues:
    • Improved clarity and color of Nightscape
    Fixed issues(next version):
    • The camera doesn't accurately focus on an object even after tapping multiple times on the object.
    Our team is trying to reproduce and fix the reported issues, if you are facing any of the above issues please help us by reporting the same via the newly introduced feedback section in community app or in the forum feedback section, so we can have more valid logs to analyze and fix the issue ASAP.

    Thank you
     

    #2
  3. Q1562355065078 Cupcake Jul 5, 2019

    Q1562355065078, Jul 5, 2019 :
    unable to remove cross button in youtube. Try changing accessibility, uninstalled/ installed the app. but nothing works. can u guys hellp. its very irritating.
     

    #3
  4. KathiravanJLR Froyo Jul 6, 2019


    #4
  5. A1561542764755 Froyo Jul 6, 2019

    A1561542764755, Jul 6, 2019 :
    improve slow motion video quality.. not able to capture clear videos... also improve low light image quality currently its capturing bulrry images.. please add 48mp camera option outside the pro mode .. currently there is no difference between 12mp images and 48mp image(not capturing more details)..
     

    #5
  6. pritamashwani Froyo Jul 6, 2019

    pritamashwani, Jul 6, 2019 :
    Add a switch/tile to change between different sound profiles apart from slider in the drop down .
    Audio enhancement and different sound profiles, atleast for earphone.
    Add one more option under storage which cleans cache of all the apps in one go instead of going one by one.
    Please fix adaptive screen brightness. currently have to adjust manually.
    Battery drains like river.
    Camera photos get blurred after slight zoom not expected from a 48 MP camera also portrait mode is dull.
    Fingerprint scanner became super slow.
    Add pocket mode.
    Add option for split screen.
    Camera Aperture - when one compares the before and after update photos two different apps show different aperture. don't know how. Google photos show after update photos aperture 1.8 and before 1.6 Gallery shows after update aperture 1.7 and before 1.6.
    God and Oneplus team @OnePlus #oneplus only knows the truth.....
     

    #6
  7. VinodGOP7 Froyo Jul 6, 2019

  8. V1560165685313 Gingerbread Jul 6, 2019

    V1560165685313, Jul 6, 2019 :
    stock vs Oneplus7 app.. very bed color by OnePlus.. I wasted money really.. nobody is here to listen
    1562433375982.jpg

    1562433367461.jpg
     

    Attached Files:


    #8
    HarshKK14 likes this.
  9. V1560165685313 Gingerbread Jul 6, 2019

    V1560165685313, Jul 6, 2019 :
    when I send some screenshot from gallery to the whatsup.. it's hell looking like fully blur.. no one can ever read single word . what it is??? this was never before OnePlus.. here I am attaching one screenshot.. send to whatsup and check quality
    1562434687128.jpg
     

    #9
    Ursocksuntied and Achman like this.
  10. cannon ryback Cupcake Jul 6, 2019

  11. Demon_hunter Honeycomb Jul 6, 2019

    Demon_hunter, Jul 6, 2019 :
    Quite clear and sharp here ..Send in WhatsApp as a document and then see if quality decreases or not
     

    #11
    HarshKK14 likes this.
  12. HarshKK14 Eclair Jul 7, 2019

    HarshKK14, Jul 7, 2019 :
    Don't you know that WhatsApp decreases the quality of images.
     

    #12
    KILLTIME and igen like this.
  13. G_Aravind_Unni_zUWl Froyo Jul 7, 2019


    #13
  14. X1562067010189 Cupcake Jul 7, 2019

    X1562067010189, Jul 7, 2019 :
    LTE is very unstable always switching to h+ where other phones have got stable 4g connection. will switch phones if this will not be fixed in the next two weeks!
     

    #14
    HarshKK14 likes this.
  15. B1562522098415 Cupcake Jul 7, 2019

    B1562522098415, Jul 7, 2019 :
    dear one plus
    i have facing some issues while using op7. camera is not working properly and while opening the camera it automatically closes the application and back to main screen.
    please provide support.
     

    #15
  16. H1562576204316 Cupcake Jul 8, 2019

    H1562576204316, Jul 8, 2019 :
    I read the the Oneplus 7 has stereo speakers but only one of them works on my device.
    Does anyone else has this issue?
     

    #16
  17. YaeBuns Cupcake Jul 8, 2019

    YaeBuns, Jul 8, 2019 :
    Hello.

    After the update, still having issues with the fingerprint unlock sometimes being very slow, or not recognizing at all.

    I cleaned the screen thoroughly and re-entered the fingerprint again and again.
    I even removed the animation.

    I'm very confused, because it does work great a lot of the time.

    Maybe it's my impression, but it seems to fail more often in dark places ? No idea.
    If anyone has any suggestions that might help, let me know, it's been a little frustrating.
     

    #17
  18. S1562588393657 Cupcake Jul 8, 2019

    S1562588393657, Jul 8, 2019 :
    "Double tap to open" stops working randomly. Double-toap to lock is working fine. This problem can't pe properly repeated. It just happens sometime and another time it doesn't.
     

    #18
    HarshKK14 likes this.
  19. KathiravanJLR Froyo Jul 8, 2019


    #19
    Camica likes this.
  20. VinodGOP7 Froyo Jul 9, 2019

    VinodGOP7, Jul 9, 2019 :
    OnePlus 7 has two speakers. Bottom left grill has one speaker and earpiece (on top) acts as the second speaker. Hope you understood now. Go to YouTube, search for stereo speaker test and play the test videos, you should get the sound from both speakers

    Thanks,
    Vinod
     

    #20
    rohan91bose likes this.