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[Answered] Known Issues for OnePlus 7

  1. Abdulbasithmh
    Software Operations Staff Member OnePlus Bug Hunter Aug 7, 2019

    Abdulbasithmh , Aug 7, 2019 :
    Hey everyone,
    We're listing the known issues that we are working for the current stable build on OnePlus 7.
     

    #1
  2. Abdulbasithmh
    Software Operations Staff Member OnePlus Bug Hunter Aug 7, 2019

    Abdulbasithmh , Aug 7, 2019 :
    Issues reported on the Stable version 190728:
    1. Lagging/ Slow performance issue
    2. Battery drain issue
    3. Camera Quality issue
    Fixed issues:
    • adaptive brightness: the phone does not automatically reduce or increase screen brightness.
    • The camera doesn't accurately focus on an object even after tapping multiple times on the object.
    Our team is trying to reproduce and fix the reported issues, if you are facing any of the above issues please help us by reporting the same via the newly introduced feedback section in community app or in the forum feedback section, so we can have more valid logs to analyze and fix the issue ASAP.

    Thank you
     
    Last edited: Aug 28, 2019

    #2
  3. Anindita09
    Donut Aug 10, 2019

    Anindita09 , Aug 10, 2019 :
    battery draining issues after the recent update.. without using my phone battery is getting drained from 70 to 26 within 6 hours... which is not at all expected...
     

    #3
  4. antyk
    Cupcake Aug 10, 2019

    antyk , Aug 10, 2019 :
    Всем привет.
    Подскажите у кого как работает трансляция екрана?? До 1+7 был 1+5т,все работало на ура с TV LG i SHIELD Android TV...1+7 иногда подключается к TV LG но не каждый раз,бывает совсем не удается...и совсем не подключается к SHIELD Android TV(встроеный CHROMECAST)...стоит последняя 9.5.8....
     

    #4
  5. ady_agar
    Donut Aug 10, 2019

    ady_agar , Aug 10, 2019 :
    Hotstar live doesn't work on my OP7.
    Have tried reinstalling the app and clearing data, cache using SD Maid Pro but to no avail. Hotstar works otherwise only Live content does not work.
     

    #5
  6. TVTV
    Gingerbread Aug 10, 2019


    #6
    San Shotz, ascent and I1560522779552 like this.
  7. Q1563631542053
    Cupcake Aug 11, 2019

    Q1563631542053 , Aug 11, 2019 :
    Пожалуйста исправьте громкую связь, собеседник не слышит что ему говорят вообще ,
     

    #7
  8. T1563383191397
    Cupcake Aug 11, 2019

    T1563383191397 , Aug 11, 2019 :
    my new mobile after 15 day start display fluctuates show many lines without any damage and your company service center Don't get the problem they return mobile after 8 days with the same problem
     

    #8
  9. D1564062528013
    Cupcake Aug 11, 2019

    D1564062528013 , Aug 11, 2019 :
    while using the night mode at the time I was surfing through social networking sites like Facebook it's starts fadeing while scrolling bcz of the balancing the darkness of the screen .kindly resolve this problem.
     

    #9
  10. macoxygene
    Donut Aug 12, 2019

    macoxygene , Aug 12, 2019 :
    Adaptive brightness with the last update 9.5.8 is worst ! It take so long to change brightness.
     

    #10
  11. devang.vakharia
    Cupcake Aug 13, 2019

    devang.vakharia , Aug 13, 2019 :
    I am facing issues while trying to cast my phone to my LG TV. It does detect the TV but fails to connect. I have enabled "Wireless Display" too. Any help will be appreciated.
     

    #11
  12. afrech98
    Cupcake Aug 13, 2019

    afrech98 , Aug 13, 2019 :
    I'm suffering a problem where my OnePlus 7 pro shuts down every time it gets charged to 100%, I've had it for 4 days
     

    #12
  13. LOCKDOWN117
    Ice Cream Sandwich Aug 13, 2019


    #13
  14. Rockingbks
    Gingerbread Aug 13, 2019

    Rockingbks , Aug 13, 2019 :
    battery draining issue resolved upto some extent in 9.5.8 in night it is not draining as much as in previous version.

    automatic brightness decrease increase issue fixed.

    issue still there is following.

    Accidental touch is very bothersome. flash light on and even accidental call to anyone is big embarrassing one.

    camera quality concerned: lack in sharpness in 12 mp lack of details true Colors and natural.
    selfie camera need clarity and sharpness. yellowish tone issue.

    Good to have-

    1 Own pedometer app or health app.
    2 Ultra power saving mode
    3 Zen mode time duration.
    4 complete dark mode in notification panel.
    5 12 mp camera improvement with true Colors or natural color
    6 selfie sharpness increase
    7 pocket mode.
    8 video stabilization better
     

    #14
    San Shotz and S1562012447378 like this.
  15. J1565753400510
    Cupcake Aug 14, 2019

    J1565753400510 , Aug 14, 2019 :
    -though the WiFi is turned off, it automatically turns on.
    -App optimisation is a big trouble with one plus 7. I tried not optimise one app in my phone since last 3 months, but some how the phone itself is optimising it for better battery performance. if this is the case, why are we given an option to remove the option to not to optimise the applications.

    -Bokeh effect needs to improve a lot.. still there are issues with it, it's not fixed with the last update. need to struggle to create a perfect shot with Bokeh effect.

    -Please feel free to reach out me, if you don't accept any of the above..
     

    #15
    L1561318937895 likes this.
  16. J1565753400510
    Cupcake Aug 14, 2019

    J1565753400510 , Aug 14, 2019 :
    Adding to my previous comments, yes the adaptive screen brightness needs to be improved.
    Auto rotate screen while walking is horrible, I don't understand why it changes so frequently.
    -Needs a solution for pocket mode, somehow the torch will turn on, some calls to contacts, even there were messages to few of my contacts.

    it's very odd behaviour from the phone..

    there are few other issues observed, but unable to remember them as of now. will be updating the thread as soon as I remember them.

    thank you..
     

    #16
  17. takafiora
    Cupcake Aug 14, 2019

    takafiora , Aug 14, 2019 :
    Hi, few things that I wanted to point out regarding Oneplus 7. First of all I cannot download Feedback app from any link you have provided hence why I am writing post in this thread. Secondly, I have set the screen to sleep after 30 seconds of inactivity but when I read a text and not even those 30 seconds goes by, my screen dims to the lowest level of brightness and I have to tap on the screen to make it brighter. Thirdly, some apps won't open in fullscreen mode (i.e. Mini Metro) even when applications are allowed to display on notch area and neither when I set these apps to run in fullscreen. Lastly, sometimes camera settings won't show up after opening menu of camera modes. I had to clear cache of Camera's app in order for it to show up.

    Edit: Also it would be nice if I was able to sort apps by their size.

    Kind Regards,
    Patryk
     
    Last edited: Aug 14, 2019

    #17
  18. URMI_TANNA
    Cupcake Aug 14, 2019

    URMI_TANNA , Aug 14, 2019 :
    OnePlus7's speed has been commendable. I have used the zen mode for more than once in a day and it has helped me alot to focus on my ongoing tasks.

    Some issues that I face are the :
    1. The screen's maximum brightness is not sufficient at all to read anything when I travel outside on a bright day. (It is equivalent to the low brightness adjusted indoors during night)
    2. Even after selecting the sleep time of after 30mins , it by it's own changes to 30secs after I lock the screen.
    3. Since I tend to use the Notes app on regular basis I would like to have the basic options of BOLD, ITALICS, UNDERLINE and alignment options on the keyboard or as an option availability on the app.
     

    #18
    Mahendra19 and Ayush1425 like this.
  19. Satrajit Chakraborty
    Gingerbread Aug 14, 2019

    Satrajit Chakraborty , Aug 14, 2019 :
    There is no pocket mode for oneplus 7. My fingerprint gets scanned for almost 100 times in a day while in pocket
     

    #19
    Naanmugan and I1560522779552 like this.
  20. Kamal Rawal
    Cupcake Aug 16, 2019

    Kamal Rawal , Aug 16, 2019 :
    battery draining issue still persist. Last night my phone was charged to circa 80% and now in the morning it is 56%
    please fix this!!
     

    #20