[Answered] Known Issues for OnePlus 7

  1. bjsu562
    Donut Aug 16, 2019

  2. ady_agar
    Donut Aug 16, 2019

    ady_agar , Aug 16, 2019 :

    LIVE Streaming doesn't work on any of the apps such as Airtel TV, Hotstar, SonyLiv. I'm able to play any video that's not live on these apps but live streaming of say, LIVE matches on these applications don't work on my OP7. Have tried it on a OP7 Pro and it works. So it's probably only the OP7.

  3. iLonty
    Gingerbread Aug 17, 2019

    iLonty , Aug 17, 2019 :
    Нужно быть подключённым к одной сети wi fi, на телевизоре в настройках безопасности, должно стоять разрешение на стрим, включаешь, в списке появится телевизор, выбираешь, для первого подключения потребуется разрешение

  4. 0177382345
    Donut Aug 17, 2019

    P1562406966469 likes this.
  5. P1562406966469
    Donut Aug 19, 2019

    P1562406966469 , Aug 19, 2019 :
    • Gray text color used in the clock app is too dark in dark mode and hardly or not distinguishable from the black background.
    • Video recording at 30fps is zoomed in when compared with recording at 60fps. Please give me the wide view regardless of the frame rate
    • 48mp raw capture is missing
    • Equalizer is missing

  6. avk52
    Donut Aug 20, 2019

    avk52 , Aug 20, 2019 :
    problem with Google keep... undo button may freeze app and require Force close

  7. Chiragkhurana
    Eclair Aug 20, 2019

    Chiragkhurana , Aug 20, 2019 :
    Battery draining very fast . My op7 dropped from 80% to 69% without using it
    P.s - At night time

  8. Areebanwar
    Honeycomb Aug 20, 2019

    Areebanwar , Aug 20, 2019 :
    Could you please add two more issues - I've disabled apps I don't use yet they're perpetually reappearing outta nowhere. Even on Playstore, I disabled auto-updates and yet the problem persists; plus, every time I reboot, I get a notification to setup my phone with the Wifi connection despite it being set up just fine and yes I did connect to wifi but the notification does not budge.
    Additionally, the other problem is mic; sometimes the other person cannot hear me regardless of how good my connection is. I am confident about the network issue because right before changing devices, my Oneplus 5 worked perfectly fine - even with the disable app issue.

    U1560077536591 and sia_0 like this.
  9. Gurkaran_Singh_Manku
    Cupcake Aug 20, 2019

    Gurkaran_Singh_Manku , Aug 20, 2019 :
    Whenever i reboot my device the phone switches its profile to vibrate and my alert slider is on ring. This issue is occurring Everytime I reboot the device or even power off the device. To change the profile back to ring i need to move the alert slider back and forth.

  10. Markib_06
    Cupcake Aug 20, 2019

    Markib_06 , Aug 20, 2019 :
    Bluetooth connection is very poor. Please improve/fix Bluetooth connectivity issues.

    istepoxx likes this.
  11. sia_0
    Froyo Aug 21, 2019

    sia_0 , Aug 21, 2019 :

  12. L1565173074487
    Cupcake Aug 21, 2019

    L1565173074487 , Aug 21, 2019 :
    recently I purchased one plus 7. very happy till now. but today I found that. When I try to lock the phone with the lock button it locked and again I pressed the button it unlocked without password or finger scan .. Can anyone help with it

    O1565187317852 likes this.
  13. Areebanwar
    Honeycomb Aug 21, 2019

    Areebanwar , Aug 21, 2019 :
    Hey, I finally got a screenshot of how the disabled apps keep coming back. It's via language and as soon as this is completed downloading, I see the apps appearing in the menu, despite the fact I disabled them.

    Attached Files:

  14. G1566388780204
    Cupcake Aug 21, 2019

    G1566388780204 , Aug 21, 2019 :
    Issue with BLUETOOTH connection...

    am unable to connect to any devices ...

    please help me out with this issue...

    without Bluetooth is very hard to use this OP7

    aburmrm likes this.
  15. Mahendra19
    Cupcake Aug 22, 2019

  16. O1565187317852
    Cupcake Aug 22, 2019

    O1565187317852 , Aug 22, 2019 :
    Hi Team,
    .there are few issues that I would like to highlight for one plus 7 pro.

    1. battery drainage issue
    2. major issue is with network signals. signals are not properly being received by phone and resulting in voice break and mis communication.
    3. screen light adjustment is not working as expected.

    please work on these silly things and in this competitive market, no brand wants to loose customers for these basic checks.

    thanks and looking forward for immediate assistance.

    ALAN ANTO SEBASTIAN likes this.
  17. Aman351
    Cupcake Aug 23, 2019

    Aman351 , Aug 23, 2019 :
    It was my 1st One Plus. Bought due to service and listening of One Plus. Really disappointed. One there is mic issue, another there is voice calling issue. It attempts for video call despite trying for voice call. Third when face is not detected, the lock screen remains ON even after the system stops looking for face... One plus is not paying heel to customers issues.... Just focussing on new launches...

  18. real4everh
    Cupcake Aug 23, 2019

    real4everh , Aug 23, 2019 :
    Please add call quality issues to the list
    People cant here me clearly
    Like my voice is low during the call
    I understand that this issue with voice cancelation
    Please fix

  19. LOCKDOWN117
    Ice Cream Sandwich Aug 23, 2019

    P1562406966469 likes this.
  20. Josephite
    Cupcake Aug 24, 2019

    Josephite , Aug 24, 2019 :
    1)battery drain in more in latest update than the out of the box version of software(9.5.8 GM57AA)
    2) including a pocket mode will be helpful in biometric getting disabled while inside the pocket due to turning on double tap to wake up option
    3) super slo-mo at 120fps could be included
    4) image sharpness should be improved
    5) lag was observed in the interface after latest update (9.5.8 GM57AA)