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[Submitted] Known Issues for OnePlus 7

  1. Vamsi9294
    Cupcake Mar 18, 2020

    Vamsi9294 , via OnePlus 7 Pro , Mar 18, 2020 :
    I have severe network issue(like nothing is getting downloaded from play store), wifi download issue, heating, charging, screen getting freeze at times, whatsapp videos are not getting uploaded even 1mb video. anyone please suggest on this
     

  2. J1575975546663
    Cupcake Mar 23, 2020


  3. L1583586600833
    Cupcake Mar 23, 2020

    L1583586600833 , Mar 23, 2020 :
    I have purchase one plus and excited during buying that it will be best smartphone. But on using Im facing so many concern. Mostly embarrassing thing that phone get hanged sometime even when not in use and unable to start the same. It is common on everyday now.I want to know from OnePlus team that if you're unable to provide quality products than don't play with customers money. If you really care about customers so resolve the problem.
    Raminder Singh.
     

  4. Riad Ibn Hasan
    Cupcake Mar 25, 2020


  5. JayKawale
    Donut Mar 29, 2020

    JayKawale , Mar 29, 2020 :
    This is annoying to me. I'm not able to see my applications properly.This is a bug or what. Plz help me.
    1585468463923.jpg
     

    framedbyAman likes this.
  6. T1570947832093
    Cupcake Mar 30, 2020

    T1570947832093 , Mar 30, 2020 :
    Whenever I try to post videos on Instagram, the video quality downgrades and the video becomes blur or darker. I have tried all the methods to fix this, clearing cache, Instagram settings etce tc but the issue is still unresolved. There is no use of a good camera if I am unable to share it on social media due to quality issues.
    Please help.
     

  7. Sumit393
    Gingerbread Apr 1, 2020

    Sumit393 , Apr 1, 2020 :
    Bro you have to be updated with current affairs. YouTube downgrades their video resolution due to heavy load on the internet.
     

    T1570947832093 likes this.
  8. W1572006333678
    Cupcake Apr 5, 2020


    Sumit393 and framedbyAman like this.
  9. Dodimo
    Eclair Apr 5, 2020


  10. Sumit393
    Gingerbread Apr 6, 2020

    Sumit393 , Apr 6, 2020 :
    I'm also facing the same problem bro.
     

  11. K1564827069616
    Cupcake Apr 8, 2020

    K1564827069616 , Apr 8, 2020 :
    RAM MANAGEMENT :

    The background apps don't even stay in the ram for 20 seconds . when I switch back to the previous app , It just restarts .
    Any solution for this problem ?
     

  12. Mukulrurkiwal
    Cupcake Apr 8, 2020

    Mukulrurkiwal , Apr 8, 2020 :
    same problem am also facing [e]1f613[/e]
     

    ady_agar likes this.
  13. P1587735069457
    Cupcake Apr 24, 2020

    P1587735069457 , Apr 24, 2020 :
    Hello,

    Using OnePlus 7 using OP7_O2_BETA_12

    The fingerprint sensor seems to be desactived after a while not using the phone (typically during night). I assume the purpose is to save battery, but it doesn't allow to just "wake up" the phone during night by simply touching (a simple tap) it to watch time instead of using the rear-unlock button (which wake up the entire phone).

    This bug occurs since BETA_11 i think.
    I tried using "do not disburb" mode and just "silent mode".

    Thank you
     

    framedbyAman likes this.
  14. G1579595760630
    Cupcake Apr 26, 2020

    G1579595760630 , Apr 26, 2020 :
    Hi,,
    here by I am sharing my issue is one day mid night unexpectedly My Mobile which is OnePlus 7T mobile Switched off, After that I can't able to get my phone normal stage ,after long time I got situation cleared, because keep long press volume up and down button and power button so that finally I got normal position my mobile ,but still I don't knew why it's happened ,pls let me know the details of the problem ,and what should I do if repeats in future,
    pls tell me the reason.
     

  15. asjadkhan12
    Cupcake May 2, 2020

    asjadkhan12 , May 2, 2020 :
    I have facing 3 problem on my OnePlus 7
    1.slow charging
    2.overheating
    3.battery drain issue (1% battery drain in every 2 min in Normal use)
    I hope OnePlus team solve this issue as soon as possible
    thanks [e]1f60a[/e]
     

  16. framedbyAman
    Cupcake May 6, 2020

    framedbyAman , via OnePlus 7 , May 6, 2020 :
    hey, I'm unable to scan QR codes with my OnePlus 7. be it any upi app or WhatsApp web scan, nothing really happens, it like it opens to scan and does nothing, just camera is on. I've tried almost every other option like resetting, reinstall, and also permission update, it's still the same, please help and fix this issue, it's really frustrating.
     

  17. framedbyAman
    Cupcake May 6, 2020

    framedbyAman , via OnePlus 7 , May 6, 2020 :
    hey, I'm unable to scan QR codes with my OnePlus 7. be it any upi app or WhatsApp web scan, nothing really happens, it like it opens to scan and does nothing, just camera is on. I've tried almost every other option like resetting, reinstall, and also permission update, it's still the same, please help and fix this issue, it's really frustrating.
     

  18. itskando
    Cupcake May 6, 2020

    itskando , May 6, 2020 :
    Apps frequently freeze and only solution is to switch app and switch back. waiting does not solve.
     

  19. Sumit2050
    Gingerbread May 7, 2020