Kudos tot oneplus !

  1. R_d_M
    Gingerbread Jan 26, 2021

    R_d_M , Jan 26, 2021 :
    I Often read messages which state terrible customer support.
    Although i'm not happy with Oxygen os 11 on my 8 pro i have to say oneplus did a great job with my 7pro's warranty.

    Front camera sropped working.
    Send it in for repair (Belgium) and already got it back 6 days later...
    Shipment to Poland (service center), fixing the phone and get it back tot me in 4 working days !! (weekend was in between)

    Great job oneplus !
    Last edited: Jan 26, 2021

    Tokolozi and Liehjan like this.
  2. Liehjan
    Marshmallow Jan 26, 2021

    Liehjan , Jan 26, 2021 :
    I have the same positive experience with the Poland service center, device back in 4 days from DHL drop off.

    Tokolozi and R_d_M like this.
  3. Tokolozi
    Most Original Avatar Jan 26, 2021

    Tokolozi , Jan 26, 2021 :
    Good to see that there's also positive experiences :)

    Always remember, those negatively effected by something are usually the vocal minority

    R_d_M likes this.