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LastPass OP7 OOS 10 - fingerprint login

  1. O1565163843636
    Cupcake Nov 13, 2019

    O1565163843636 , Nov 13, 2019 :
    LastPass recently seems to think I've changed my fingerprint and requires my master password EACH time I access it. It then asks for me to use my fingerprint. After which it will repeat the process if I access it again same day.

    how many similar experiences out there?
     

    #1
    matro and shebajshaikh like this.
  2. G1542730675478
    Cupcake Dec 1, 2019

    G1542730675478 , via OnePlus 6 , Dec 1, 2019 :
    I am having a similar issue on my OnePlus 6 on O2 beta 31. I've reset my fingerprints, I've also cleared the cache and storage but I still get the same notification. my banking app actually force closes if I attempt to use the fingerprint login feature. So I'm assuming either A10 or OnePlus OS isn't letting apps access the fingerprint API (or whatever it is called).
     

    #2
  3. earlysteve
    Donut Feb 27, 2020

    earlysteve , Feb 27, 2020 :
    I likewise have this problem on OnePlus 6 10.3.1. Frustrating. I had a tech support round with LastPass and found their response to essentially say, reduce security overall so my LastPass line of defense will work. Hmm. (And yes, unistalling, clearing and reinstalling LastPass and redoing my fingerprints has not helped.)
     

    #3
  4. matro
    Eclair Mar 22, 2020

    matro , Mar 22, 2020 :
    I've got a similar issue where LastPass is simply not asking me for the finger auth, and just prompt for the master password. Unlock with biometrics is enabled and activated, as well as Account recovery with biometrics.

    OnePlus 6T 10.3.2, LastPass 4.11.7.5061.
     

    #4
  5. ngydat
    KitKat Mar 25, 2020

    ngydat , Mar 25, 2020 :
    In the settings > security, in the connection subsection, make sure to set "Do not ask again after connection" on "Disabled" and for "Logout when the app is not active", make sure to choose "Never log out".
     

    #5