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Latency Issue: Bullets Wireless Z

  1. aman04081999
    Cupcake May 27, 2020

    aman04081999 , via OnePlus 5 , May 27, 2020 :
    very low latency on all applications except PUBG Mobile(which is probably more than 1000ms). I'm using a Oneplus 5. Is this a device specific issue? or in the earphones side or the game side?
     

    #41
  2. abpanchali
    Gingerbread May 27, 2020

    abpanchali , via OnePlus 6 , May 27, 2020 :
    Did replacing the unit solve the issue?
     

    #42
  3. darkseid93
    Froyo May 27, 2020

    darkseid93 , via OnePlus 5 , May 27, 2020 :
    The service centre is open in Saket, Delhi and I'm in Noida. still waiting for the border to open so I can go and get them replaced.
     

    #43
    abpanchali likes this.
  4. darkseid93
    Froyo May 27, 2020

    darkseid93 , via OnePlus 5 , May 27, 2020 :
    So far we've seen this issue in not just op5 but all the devices upto 7t. I think it's some other issue
     

    #44
  5. darkseid93
    Froyo May 27, 2020

    darkseid93 , via OnePlus 5 , May 27, 2020 :
    The BWZ support AAC format. Normal bluetooth headsets offer SBC codec and the BW2 offer the AptX codec. The phones do support All these including the LDAC by Sony.
    I think the Latency is due to the AAC codec. Will try testing the earphones without the codec. hopefully it works.
     

    #45
  6. sumit99
    Donut May 27, 2020

    sumit99 , via OnePlus 5T , May 27, 2020 :
    Once you connect the Headset to the device, it defaults to SBC codec. cant change it to anything else. This is what i observed on OP5T
    1590586753032.jpg

    1590586753089.jpg
     

    #46
  7. darkseid93
    Froyo May 27, 2020

    darkseid93 , via OnePlus 5 , May 27, 2020 :
    1590587375709.jpg
    You have to go into the bluetooth settings of the device and enable the HD Audio AAC format. Then the codec in the developer settings will revert to AAC. You can then connect to HD Audio. Also since AptX is not supported it won't work regardless of device
     

    #47
  8. sumit99
    Donut May 27, 2020

    sumit99 , via OnePlus 5T , May 27, 2020 :
    by device, do you mean bwz or my phone, How to change bluetooth settings of bwz any suggestions?
     

    #48
  9. darkseid93
    Froyo May 27, 2020

    darkseid93 , via OnePlus 5 , May 27, 2020 :
    Yeah. Just do the following steps:
    1590591786837.jpg
    1) Go to settings;
    1590591786918.jpg
    2) Open the bluetooth settings while your wireless Z are connected and then press the settings option right next to its name.
    1590591786980.jpg
    3) Check if the HD Audio : AAC is turned on. If not then turn it on, then disconnect device and reconnect.
    Check developer options.
     

    #49
    sumit99 likes this.
  10. Robertbaratheon
    Donut May 27, 2020

    Robertbaratheon , May 27, 2020 :
    This is a really tiring thing. I am thinking of getting the earphones replaced from amazon and check. But I am worried that the latency will be the same as there are more than a dozen different forum posts posting the same problem. It has to be a problem with the earphones. But youtubers like TK Bay tested the latency and it was 100ms for him. I am really confused what is causing this and why it seems to work while calling.
     

    #50
  11. darkseid93
    Froyo May 28, 2020

    darkseid93 , via OnePlus 5 , May 28, 2020 :
    What phone are you using? It's a very mixed bunch out there, I've only seen the low latency mode working perfectly for OnePlus 8 users.
    The rest is a mixed bunch, maybe to lower the price in India they did some cutdowns which resulted in the low latency issue. Let's see what happens
     

    #51
  12. Robertbaratheon
    Donut May 28, 2020

    Robertbaratheon , May 28, 2020 :


    darkseid93

    What phone are you using? It's a very mixed bunch out there, I've only seen the low latency mode working perfectly for OnePlus 8 users.
    The rest is a mixed bunch, maybe to lower the price in India they did some cutdowns which resulted in the low latency issue. Let's see what happens​


    I have a OnePlus 6. Yeah. It seems to be only working with OnePlus 8 and only the indian variant of the earphones seems to be bugged.
     
    Last edited: May 28, 2020

    #52
  13. Nikgreppi
    Cupcake May 28, 2020

    Nikgreppi , via OnePlus 6T , May 28, 2020 :
    nah I'm in EU and low latency doesn't work (OnePlus 6T)
     

    #53
    abpanchali likes this.
  14. 2623
    Cupcake May 28, 2020


    #54
  15. inferno0230
    Donut May 28, 2020

    inferno0230 , via OnePlus 7T , May 28, 2020 :
    1590674512354.jpg

    1590674512378.jpg

    Update:
    today i got latest update of oxygen os in my 7T which fixed latency issue
    now i am getting 110ms in game mode as well as in fanatic mode
    and ~200ms in normal mode
    also Dolby atmos is now especially enhanced for OPwZ

    Now while entering game mode , The wireless Z resets the connection to priorities low latency

    also can be noticed as sudden lag in following video recording

    Link: https://drive.google.com/file/d/13EBidC6ZWDiN-JxrZNnxVlnRsT95L7JE/view?usp=drivesdk
     

    Attached Files:

    Last edited: May 29, 2020

    #55
    Yashwanth Sirivella likes this.
  16. Nikgreppi
    Cupcake May 28, 2020

    Nikgreppi , via OnePlus 6T , May 28, 2020 :
    nice, sadly the latest update of the 6T (10.3.4) didn't fix the problem. Let's hope they will address this problem in a next update
     

    #56
    G1554351861907 likes this.
  17. mayyus
    Cupcake May 29, 2020


    #57
  18. Robertbaratheon
    Donut May 29, 2020

    Robertbaratheon , May 29, 2020 :
    I wish they release an update for the OnePlus 6 as well
     

    #58
    abpanchali likes this.
  19. Y1590344083089
    Cupcake May 29, 2020

    Y1590344083089 , May 29, 2020 :
    Nice that the update resolves the issue. But I cant update from oxygen 10.0.9.

    Can somebody please help me how to update to 10.3.3?

    Is it Maybe country related? In from Netherlands EU
     

    #59
  20. inferno0230
    Donut May 29, 2020

    inferno0230 , via OnePlus 7T , May 29, 2020 :

    use oxygen Updater
     

    #60