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Lets Confirm Who Has the Ghost Touch Issue

  1. Jasper Verbeek
    Donut May 23, 2019

    Jasper Verbeek , May 23, 2019 :
    my brand new 7 pro is showing signs of ghost touches. IT happens in the upper regions of the screen causing the notification bar to shortly slide down and up again. anyone else experiencing the same issues. no clear trigger noticed. using the developer function to show touches it's clear that it only happens in the top part of the screen.
     

    #41
  2. Hydra Bob
    Starting Point Expert May 23, 2019

  3. meatandy
    Oreo May 23, 2019

    meatandy , May 23, 2019 :
    https://forums.oneplus.com/threads/lets-confirm-who-has-the-ghost-touch-issue.1037580/unread
     

    #43
    Hydra Bob likes this.
  4. Jasper Verbeek
    Donut May 23, 2019


    #44
    jdpeters79 likes this.
  5. pgrey
    Ice Cream Sandwich May 23, 2019

    pgrey , May 23, 2019 :
    Someone who has this, should try booting into "Safe Mode", and see if it repros, there. @jdpeters79 ?

    This would remove (almost) all the "extraneous apps/services", that could be causing some issue here (perhaps still a valid bug, but maybe easier to "work around", if you understand the cause...).
     

    #45
  6. bedobela
    Gingerbread May 23, 2019


    #46
  7. jdpeters79
    Gingerbread May 23, 2019

    jdpeters79 , May 23, 2019 :
    I can give that a try later on, sure. I'll let you all know
     

    #47
    Szityu likes this.
  8. Schwabl
    Gingerbread May 23, 2019

    Schwabl , May 23, 2019 :
    Same issue here, when I start CPU Z my phone starts freaking out and pulls down the notification bar every second... Maybe it can be fixed with a software update?
     

    #48
  9. jdpeters79
    Gingerbread May 24, 2019

    jdpeters79 , May 24, 2019 :
    Alright, I have mine running in safe mode now. Any app that was not preinstalled is now disabled. Aaaannd as I was typing this I just got 2 ghost touches! (I was just about to type that I would let it go in safe mode for a few hours to get a good sample... Haha) So if it's software related, it doesn't appear to be non-system based. I'm shooting from the hip, but my instincts tell me some of us just have some buggy screens.
     

    #49
    Pink_Panther2121 likes this.
  10. Schwabl
    Gingerbread May 24, 2019

    Schwabl , May 24, 2019 :
    Well that some of us are actually a lot of phones since there are more and more reports of ghost touches.
     

    #50
    jdpeters79 and Pink_Panther2121 like this.
  11. jdpeters79
    Gingerbread May 24, 2019

    jdpeters79 , May 24, 2019 :
    Yeah seems like a decent number are being reported. I don't want to go through the RMA process, but I am hopeful it's only a relatively small percentage of phones that have this issue. I went through the Note 7 fiasco, it still gives me nightmares [e]1f602[/e]
     

    #51
  12. Alexandre_
    Froyo May 24, 2019

    Alexandre_ , May 24, 2019 :
    No ghost touch before now. I installed CPUZ and yes I have ghost touches in this app.

    Maybe only a software issue ?
     

    #52
  13. jdpeters79
    Gingerbread May 24, 2019

    jdpeters79 , May 24, 2019 :
    I had the issue even before ever installing CPU-Z. Seems like it is hit and miss based on the limited sample we have from forums. The one consistent thing seems to be that the ghost touches happen at the top of the phone. who knows for sure though... OnePlus needs to address it.
     

    #53
    Pink_Panther2121 likes this.
  14. archon810
    Eclair May 24, 2019


    #54
  15. Curtixman
    Froyo May 24, 2019

    Curtixman , May 24, 2019 :
    Confirmed. I too am having the issue. I had noticed over the past few days that occasionally, the screen seemed to freeze. Mostly I noticed it trying to access context menus in the top right/left corners. As it turns out though, the issue is much more serious as can be seen in this test. My touch screen goes nuts
     

    #55
  16. mindplayintricks
    Cupcake May 24, 2019

    mindplayintricks , May 24, 2019 :
    well didn't know this was a thing until I downloaded cpu-z and yup sure enough ghost touches. hope OnePlus fixes this issue
     

    #56
    porter_sc likes this.
  17. G_Sean_Hawley_rosE
    Eclair May 24, 2019

    G_Sean_Hawley_rosE , May 24, 2019 :
    I've experienced it a few times and just now in Instagram the app suddenly opened the camera for a selfie on its own. In fact, I've had the selfie cam open a couple of times and close without a camera app even being open.
     

    #57
  18. saisaijo
    Froyo May 24, 2019


    #58
  19. ctyldsley
    Froyo May 24, 2019


    #59
  20. casian.lacatusu
    Eclair May 24, 2019

    casian.lacatusu , May 24, 2019 :
    Also having the issue. For me it only happened in CPU-Z so far but otherwise was ok. The ghost touches appear at the top of the screen.
     

    #60