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Lets Confirm Who Has the Ghost Touch Issue

  1. Marcin Korzycki
    Eclair May 27, 2019

    Marcin Korzycki , May 27, 2019 :
    I think they want you/us to disable NFC if you are not using it..
     

    BossJ likes this.
  2. H1558883691012
    Froyo May 27, 2019

    H1558883691012 , May 27, 2019 :
    I saw on XDa that there are already costume roms for the o+ 7pro.is there someone who installed a costume rom on the oneplus 7pro? is the problem with the ghost touches present? thanks
     

    swa100 likes this.
  3. BossJ
    Eclair May 27, 2019

    BossJ , May 27, 2019 :
    which is ok, temporarily...

    but RMAs better start happening if this is an ongoing issue.
     

  4. porter_sc
    Froyo May 27, 2019


  5. swa100
    Gingerbread May 27, 2019


  6. D1558344131743
    Eclair May 27, 2019


  7. porter_sc
    Froyo May 27, 2019

    porter_sc , May 27, 2019 :
    Apple would break the cpu-z from the store until they corrected their program to work properly with the phone hehe
     

    FAFM9 likes this.
  8. edrose
    Froyo May 27, 2019

    edrose , May 27, 2019 :
    The issue is not only CPU-Z. I can recreate it to a far larger degree by doing long NFC reads on my phone, so it's not an issue with CPU-Z itself but rather an underlying issue with the NFC hardware/software.
     

  9. porter_sc
    Froyo May 27, 2019

    porter_sc , May 27, 2019 :
    So in the store, by paying by phone through NFC, the problem can also occur? Or if someone wants to pair the device with NFC? on YouTube there are a lot of movies with a problem with cpu-z but not with others apps or in shop when
    payment. I wonder if the problem will be solved and how long we will be waiting for it.
     

    shirokuro73 likes this.
  10. Hedius
    Froyo May 27, 2019


    shirokuro73 likes this.
  11. shirokuro73
    Froyo May 27, 2019

    shirokuro73 , May 27, 2019 :
    I do have the ghost touch happening sometimes, but I have not had it happen when using NFC payments in a store. I use Google pay a lot and have not had any problems with it.
     

    BossJ likes this.
  12. Schwabl
    Gingerbread May 27, 2019

    Schwabl , May 27, 2019 :
    Strange, I just turn on NFC before I pay with Google Pay and it works flawlessly all the time. I just disable it after the payment and no problems for me.
     

  13. shirokuro73
    Froyo May 27, 2019

    shirokuro73 , May 27, 2019 :
    I'm sorry you're experiencing the issue that badly :-( if I were having the issue so severely, I would have returned the phone by now, that would shake my faith in the device enough that I would just be done with it :-(
     

  14. MSH1988
    Donut May 27, 2019

    MSH1988 , May 27, 2019 :
    I ordered mine on the 22nd of May! After reading all the comments on this thread I contacted oneplus support about the "ghost touch" concern! The support guy assured me that it is not a hardware issue and all devices are being checked thoroughly before being shipped to customers! They know about the issue and devs are doing all their best to solve the problem!

    P.S. I did not cancel my order and to be fair I'm waiting impatiently to grab that beast of a phone!
     

  15. davidvkimball
    Gingerbread May 27, 2019

    davidvkimball , May 27, 2019 :
    I also have ghost touches before installing CPU-z. Very frustrating, although turning off NFC seems to fix the issue.
     

  16. shirokuro73
    Froyo May 27, 2019

    shirokuro73 , May 27, 2019 :
    If they're telling their support people it's not a hardware issue, it would be nice if they could officially announce that to the rest of us. otherwise I would take what the support person says with a grain of salt....
     

  17. MSH1988
    Donut May 27, 2019

    MSH1988 , May 27, 2019 :
    Screenshot 2019-05-26 at 19.02.28.png Screenshot 2019-05-26 at 19.02.36.png Screenshot 2019-05-26 at 19.02.44.png
     

    shirokuro73 likes this.
  18. shirokuro73
    Froyo May 27, 2019


  19. sultanmurad
    Donut May 27, 2019

    sultanmurad , May 27, 2019 :
    I recently found out I have this issue while using the Discord app. I installed CPU-Z and sure enough the ghost started using my phone After turning off the NFC, it stopped. Hopefully they make an update specifically for this issue, I haven't sold my OnePlus 6 yet and I have no problem going back to it, I do miss the headphone jack.
     

    shirokuro73 likes this.
  20. xenom0rph
    Gingerbread May 28, 2019

    xenom0rph , May 28, 2019 :
    yeah it would be good if OnePlus publicly acknowledge the issue and say it can be fixed via FW.
     

    davidvkimball likes this.