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Lets Confirm Who Has the Ghost Touch Issue

  1. G_Tre_Free_oDDv
    Donut May 24, 2019

    G_Tre_Free_oDDv , May 24, 2019 :
    I just came across this issue in Google last night... I'm in 60Hz mode... I couldn't exit or use the task bar in Google
     

    #81
    jdpeters79 likes this.
  2. JRogers78
    Froyo May 24, 2019


    #82
    jdpeters79 and G_Tre_Free_oDDv like this.
  3. 1plus_batman
    Gingerbread May 24, 2019

    1plus_batman , May 24, 2019 :
    None of these symptoms I have encountered with any of my apps from day one of owning my Tmobile version... I'm not about to install that CPU app
     

    #83
    jdpeters79 likes this.
  4. jdpeters79
    Gingerbread May 24, 2019

    jdpeters79 , May 24, 2019 :
    Yeah I would not either if I was in your position. It makes me wonder if for some reason some devices are more succeptible than others. But the CPU-Z app just flexes it harder I guess.
     

    #84
    1plus_batman likes this.
  5. Timeno
    Eclair May 24, 2019

    Timeno , May 24, 2019 :
    Just happend in the systems settings of the phone.
    So it's not just 3rd party apps like they said.
     

    #85
    Pink_Panther2121 and jdpeters79 like this.
  6. sbasu101
    Cupcake May 24, 2019

    sbasu101 , May 24, 2019 :
    Launched CPU-Z and am definitely having this issue. Notification bar gets pulled down and the context menu button keeps getting pushed. Have also noticed phantom touches inside WhatsApp, Google Hangouts and even the dialer when on a call.
     

    #86
    G_Tre_Free_oDDv and jdpeters79 like this.
  7. G_Tre_Free_oDDv
    Donut May 24, 2019


    #87
  8. G_Tre_Free_oDDv
    Donut May 24, 2019

    G_Tre_Free_oDDv , May 24, 2019 :
    I bought mine from T-Mobile as well but I'm having this issue constantly in apps and now with CPUz it's showing the touches
     

    #88
  9. Melvin Joosten
    Gingerbread May 24, 2019

    Melvin Joosten , May 24, 2019 :
    Same for me, you need to contact their CS in order for your request to be approved. I waited for a day too and when I informed for a status they told me that I hadn't contacted them for approval yet... Sending my device to Poland asap.
     

    #89
    jdpeters79 likes this.
  10. akks
    Jelly Bean May 24, 2019

    akks , May 24, 2019 :
    I seriously think, there are some ghosts around you... Beware
     

    #90
  11. jurschel
    Gingerbread May 24, 2019

    jurschel , May 24, 2019 :
    You should RMA your device asap if your having these issues. They are having real QA problems with this run of phones. Don't let that 15 days slip by otherwise you'll be sad...
     

    #91
    Melvin Joosten likes this.
  12. jdpeters79
    Gingerbread May 24, 2019

    jdpeters79 , May 24, 2019 :
    Thanks for the tip! I just finished chatting with support. They approved my replacement request and will be sending me a shipping label soon. At least a replacement might help rule out whether it is a hardware issue. It's worth trying.
     

    #92
    Melvin Joosten likes this.
  13. G_Sean_Hawley_rosE
    Eclair May 24, 2019

    G_Sean_Hawley_rosE , May 24, 2019 :
    Hi All, I installed Cpu-z and had the same issue. Enable show Taps in the dev options and put the phone down. You can see there are actual screen Taps registering and where its happening. This is definitely an issue.
    1558711391714.jpg
     

    #93
    sbasu101 and jdpeters79 like this.
  14. stepansonsky
    Eclair May 24, 2019

    stepansonsky , May 24, 2019 :
    I've faced some ghost touches as well in Messenger And CPU-Z, not so often to be noticable or disturbing, but it's definitely there :-/ I'm looking forward to OnePlus statement and hope it's software issue, which can be fixed by update.
     

    #94
    galza likes this.
  15. Alexandre_
    Froyo May 24, 2019


    #95
    sbasu101 likes this.
  16. Loveit
    KitKat May 24, 2019

    Loveit , May 24, 2019 :
    Oh my goodness. This seems worse than I originally thought it might be. Could be a mass recall at this rate.
     

    #96
  17. Loveit
    KitKat May 24, 2019


    #97
    xythiii likes this.
  18. sbasu101
    Cupcake May 24, 2019

    sbasu101 , May 24, 2019 :
    Has anyone confirmed yet as to whether or not the issue goes away or improves if the pre-installed screen protector is taken off?
     

    #98
  19. parsa5
    Jelly Bean May 24, 2019

    parsa5 , May 24, 2019 :
    Some stated it went away and some stated it didnt and immediately regretted removing the protector.
     

    #99
    sbasu101 likes this.
  20. KThomsen
    Honeycomb May 24, 2019

    KThomsen , May 24, 2019 :
    Haven't noticed any ghost touch on my OP7Pro.................. then I downloaded CPU-Z!....

    Its the exact same here. it's just weird that a specific app could cause this issue. and it seems to be the same kind, for everyone..notifications are pulled down, and buttons at the top are pressed.

    if this is a hardware issue, it's a very weird a specific one that only affects the top of the display in certain apps :)

    so.. hopefully a software issue that will be fixed in the next update ... RIGHT ONEPLUS????