Lets Confirm Who Has the Ghost Touch Issue

  1. Jigovsky
    Eclair Jun 30, 2019

    Jigovsky , Jun 30, 2019 :
    I think you're right. I returned my phone to the store because I did not want to wait for the software update/patch.
    IMHO Ghost Touches are a hardware problem. Considering the fact that the problem still exists, although it has been minimized in certain situations, I think that I could not take a better decision. Question: the problem has been minimized but at what cost?

    blu3h34r7, malidan and H1560000678575 like this.
  2. jbae1221
    Cupcake Jul 2, 2019

    jbae1221 , Jul 2, 2019 :
    Ghost touches are still there. I am not impressed with 9.5.8. Everything seems a little slower to react. My biggest issues is the double tap to wake is very slow to react. I would prefer to go back to 9.5.6 and turn off nfc instead of keeping 9.5.8. I would try a RMA, but do not want to like weeks without a phone. If I was still in my return period, I would return in a heartbeat.

    G_Tom_Barnes_mqCA and malidan like this.
  3. H1560000678575
    Donut Jul 2, 2019

    H1560000678575 , Jul 2, 2019 :
    Bro, you should contact with support and mention about continuous Ghost Touch problem.

  4. M1560391326310
    Eclair Jul 2, 2019

    M1560391326310 , Jul 2, 2019 :
    Friend your OP 7 pro presents this ghost touch problem?
    I would love to have an OP 7 pro, but I do not live in your country, so in case there is a hardware problem, it will be harder to have to send it back for repair.
    What version of the phone?

    Thank you
    Last edited: Jul 2, 2019

  5. X.Numbers
    Cupcake Jul 3, 2019

    X.Numbers , Jul 3, 2019 :
    So I've heard of the common ghost tap or touch issue but nothing about swipes. Took a look at this thread and didn't see anyone with my problem. Personally I haven't experienced ghost touch but what I have is "ghost swipes". What happens is that the screen will scroll at full speed up or down all of a sudden at the beginning of a finger press. So for example I'm reading an article and moving my finger slowly across the screen as you normally do and then ZOOM! The screen scrolls up or down as if I swiped really hard and fast. It happens in every app. Going to develop options and turning on show taps or pointer location shows nothing out of the ordinary. I'm on the latest OS and tried factory resetting multiple times.

    Anyone else experiencing this?

  6. B1560623043062
    Cupcake Jul 3, 2019

    B1560623043062 , Jul 3, 2019 :
    I noticed this on my 7Pro 5G yesterday for the first time watching YouTube videos, that the volume control had a mind of its own - the 5G version seems to be forgotten when it comes to fw updates, we're still on 9.5.4... Hope an update is coming soon :(

    H1560000678575 likes this.
  7. G_Tom_Barnes_mqCA
    Donut Jul 4, 2019

    G_Tom_Barnes_mqCA , Jul 4, 2019 :
    Mine continues to have random ghost touches at least twice a day.. Yesterday it called the French emergency services completely on its own.

    If I was still in my return period I would be sending it back straight away. Very unimpressed.

  8. BeingIncog
    Nougat Jul 4, 2019

    G_plusone likes this.
  9. G_plusone
    Marshmallow Jul 4, 2019

    G_plusone , Jul 4, 2019 :
    All these people in this thread disagree :p

  10. jbae1221
    Cupcake Jul 4, 2019

    jbae1221 , Jul 4, 2019 :
    I would normally, but I hear too many horror stories about OnePlus customer service. I will live with the problem until I buy another phone. This will be the last OnePlus I purchase. People always ask me about the phone, and I tell them the good and the bad.

  11. MSH1988
    Donut Jul 4, 2019

    MSH1988 , Jul 4, 2019 :
    It's been a month since I got it and till now I haven't noticed a single "ghost touch"! The device is great and I can finish every task on the go. Hope all of you will solve this problem. Have a great day to all. Cheers!

  12. H1560000678575
    Donut Jul 4, 2019

    H1560000678575 , Jul 4, 2019 :
    You should wait for some reviews about OP7Pro. New smartphones sometimes have weird problems.
    And really try to contact and ask about the duration of the repair, maybe you will get a new model.

  13. Pillgruber
    Cupcake Jul 4, 2019

    Pillgruber , Jul 4, 2019 :
    My brand new oneplus 7pro (2 Days old) opens sometimes Apps automatically. I installed a screen Protector, could that be the cause?

  14. malidan
    Nougat Jul 4, 2019

    malidan , Jul 4, 2019 :
    That is highly unlikely.

  15. H1560000678575
    Donut Jul 4, 2019

    H1560000678575 , Jul 4, 2019 :
    Do you have the newest update installed? Maybe you have older version with Ghost Touch problem.

  16. Tuan anh tran
    Eclair Jul 4, 2019

    Tuan anh tran , Jul 4, 2019 :
    Hi,could you share the production date on the box? Is it May 06 or not? Thank you.

    H1560000678575 likes this.
  17. utpalpande
    Eclair Jul 4, 2019

    utpalpande , Jul 4, 2019 :
    Manufacturing date is May 2019. Manufactured in India. Model is GM1911.

  18. Tuan anh tran
    Eclair Jul 4, 2019

    Tuan anh tran , Jul 4, 2019 :
    What is the date on it. Can you share the box picture like people did in the previous posts? Thank you.

  19. utpalpande
    Eclair Jul 4, 2019

    utpalpande , Jul 4, 2019 :
    Exact date is 22.05.2019

    Tuan anh tran likes this.
  20. Tuan anh tran
    Eclair Jul 4, 2019

    utpalpande likes this.