Line problems via OnePlus 8 Pro

  1. Krisztina_Balog
    Cupcake May 22, 2020

    Krisztina_Balog , via OnePlus 8 Pro , May 22, 2020 :
    Dear Costumer Service!

    I buyed and received my new OnePlus 8 Pro mobile device a week ago, and i use it since that. I have this problems:
    - Quality of phone calls are bad occasionally, sometimes the voice is stopping for short periods.
    - When receiving incoming calls sometimes the line is dead for me and for the caller too.
    - When using web browser sometimes the pages freeze for a short time

    My question: are this problems familiar to the developers? There will be a problem solving softver update or i have to ask for replacement?

    Waiting for your responds,
    Your sincerely,


  2. ɢноѕтΘпе
    Starting Point Expert Community Expert May 22, 2020

    Dresa91 likes this.
  3. Dresa91
    User of the Year 2016 May 22, 2020

    Dresa91 , May 22, 2020 :
    this is an user forum:)
    please visit the official support page of OnePlus:)

    have a nice day!:)