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Line problems via OnePlus 8 Pro

  1. Krisztina_Balog
    Cupcake May 22, 2020

    Krisztina_Balog , via OnePlus 8 Pro , May 22, 2020 :
    Dear Costumer Service!

    I buyed and received my new OnePlus 8 Pro mobile device a week ago, and i use it since that. I have this problems:
    - Quality of phone calls are bad occasionally, sometimes the voice is stopping for short periods.
    - When receiving incoming calls sometimes the line is dead for me and for the caller too.
    - When using web browser sometimes the pages freeze for a short time

    My question: are this problems familiar to the developers? There will be a problem solving softver update or i have to ask for replacement?

    Waiting for your responds,
    Your sincerely,

    Krisztina
     

    #1
  2. ɢноѕтΘпе
    Starting Point Expert Community Expert May 22, 2020


    #2
    Dresa91 likes this.
  3. Dresa91
    User of the Year 2016 May 22, 2020

    Dresa91 , May 22, 2020 :
    Hi:)
    this is an user forum:)
    please visit the official support page of OnePlus:)
    https://www.oneplus.com/support

    have a nice day!:)
    cheers
     

    #3