8
Live Chat Insulted Me

  1. meatandy
    Oreo Aug 5, 2016


    #21
    MDA and stephenboyo like this.
  2. simonlee.ca
    Honeycomb Aug 5, 2016

    simonlee.ca , Aug 5, 2016 :
    May be Michael had a bad day,
    may be Michael had a fight with his best friend,
    may be Michael was overwhelmed,
    may be Michael is not up to his job,
    may be Michael doesn't have the tool to do his job.
     

    #22
    bahar_b likes this.
  3. theshinybeast
    Marshmallow Aug 5, 2016


    #23
    meatandy likes this.
  4. riffraff81
    KitKat Aug 5, 2016


    #24
    bahar_b, meatandy and cainey77 like this.
  5. SoniaB
    Head Moderator, Community Hero 2020 Head Moderator Aug 5, 2016

    SoniaB , Aug 5, 2016 :
    @cainey77 - can you please PM me your order number and I will chase/escalate to CS? If you opened a support ticket with support please send me that in the PM also.
    Regarding your convo with "Michael", I will pass to admins also and ask them to look into it.
    Do you have actual screenshots of the convo of emailed transcript where he calls you stupid?
     
    Last edited: Aug 5, 2016

    #25
  6. Linanc7
    Lollipop Aug 5, 2016

  7. cainey77
    Gingerbread Aug 5, 2016

    cainey77 , Aug 5, 2016 :
    Hi Sonia, I've sent you a PM. Cheers :)
     

    #27
    SoniaB, Linanc7 and Asuka299 like this.
  8. SoniaB
    Head Moderator, Community Hero 2020 Head Moderator Aug 5, 2016

    SoniaB , Aug 5, 2016 :
    Received and replying to just now :)
     

    #28
    script, Linanc7 and Asuka299 like this.
  9. Deactivated User
    Aug 8, 2016


    #29
  10. cainey77
    Gingerbread Aug 8, 2016

    cainey77 , Aug 8, 2016 :
    and why is that?
     

    #30
  11. Parikshit786
    Froyo Aug 12, 2016

    Parikshit786 , Aug 12, 2016 :
    Umm guys I have had issues with online chat in India. Are these real people or bots? Seriously I wanna know cause then I'd stop trying
     

    #31
    Linanc7 and meatandy like this.
  12. VirtuosoLoki
    Gingerbread Aug 13, 2016

    VirtuosoLoki , Aug 13, 2016 :
    Maybe, just maybe, micheal's command of English is really bad, and he thought you are a son of a ***** who is pulling his leg
     

    #32
  13. meatandy
    Oreo Aug 13, 2016

    meatandy , Aug 13, 2016 :
    No you shouldn't stop , you deserve good service with a two month old phone.
     

    #33
    Linanc7 likes this.
  14. Linanc7
    Lollipop Aug 13, 2016

    Linanc7 , Aug 13, 2016 :
    There are service centers in India maybe one close to you? Or one you can try calling?
     

    #34
    meatandy likes this.
  15. Tobikage
    General Support Expert Award 2021 Aug 13, 2016

    Tobikage , Aug 13, 2016 :
    Find your nearest service center / potential repair prices here.

    https://oneplus.net/in/support
     

    #35
    Linanc7 likes this.
  16. Joyyy
    Jelly Bean Aug 13, 2016


    #36
  17. ratification
    Ice Cream Sandwich Aug 13, 2016


    #37
  18. christopheredbert
    Honeycomb Aug 13, 2016

    christopheredbert , Aug 13, 2016 :
    Their Live Chat is useless. I ordered the Loop VR when it was launched and got charged for the shipping fee. Never received the device till today (something went wrong), asked for a refund since they cancelled my order and yet they refused to do so.
     

    #38
  19. lolrepeatlol
    Jelly Bean Aug 13, 2016

    lolrepeatlol , Aug 13, 2016 :
    lol omg, I like was learning java yesterday and I asked the codecadamy pro advisor team for help on the code lol.. they are like the complete opposite of oneplus

    they actually care.

    what are companies these days.
     

    #39
  20. lolrepeatlol
    Jelly Bean Aug 13, 2016

    lolrepeatlol , Aug 13, 2016 :
    I hope you meant everyone, not only Michael lol
     

    #40
    sfomin likes this.