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Live Chat Problem

  1. jern25
    Froyo Jun 19, 2016

    jern25 , Jun 19, 2016 :
    Anyone facing this problem? This has occured to me 3 times already today. getting frustrated now. Anyone know what happen and is there any solution for this?
     

    Attached Files:


    #1
    F_Naresh_Allanki_qPDk likes this.
  2. MBDTF
    Gingerbread Jun 19, 2016

    MBDTF , Jun 19, 2016 :
    This happened to me a ton of times for the past couple of days, I think you need to keep
    clicking on the chat bubble so it will be in focus every 15 minutes or so to prevent this.
     

    #2
  3. jern25
    Froyo Jun 19, 2016

    jern25 , Jun 19, 2016 :
    The problem is, i only posted my first chat, then the pop up appear, and when i enter my 2nd chat line, 2nd pop up appear. damn its so frustrating.

    I end up cant view the reply below since the pop up has taken up the space and i cant even scroll it.:mad::mad::mad::mad:
     

    #3
  4. jayd95
    Honeycomb Jun 19, 2016

    jayd95 , Jun 19, 2016 :
    Ive had problems with the live chat, go on the US site and try the chat on there i found its more stable
     

    #4
  5. Kaaylim
    Honeycomb Jun 22, 2016

    Kaaylim , Jun 22, 2016 :
    So.... after waiting in queue,I was finally able to chat with customer supporter:


    Chat Transcript

    1. 17:23:27 - undefined said : Please wait one moment...

    2. 17:25:40 -X said : hello?

    3. 17:33:29 - X said : Alright.... It's been 10 minutes now since I'm not in the queue...

    4. 17:33:40 - X said : so whats the point of the queue

    5. 17:34:35 - X said : Am I supposed to stay in front of the screen like an idiot? It'll be better to how long

    6. 17:38:05 - X said : hmmm... I'm starting to get why there so much hate about your CS



    Then session was over.
    Great.
     

    #5
  6. G_Alibek_Issabekov_QeLv
    Cupcake Jul 4, 2016


    #6
  7. G_Fred_Wildi_ZtVS
    Cupcake Jul 4, 2016


    #7
  8. idbirch
    Froyo Jul 27, 2016

    idbirch , Jul 27, 2016 :
    Erm, yes, same here. Has live chat seriously been offline since at least July 4th? My OP3 just shipped today but the more time I spend on this forum, the more I regret my purchase.

    edit: I disabled Ghostery in my browers and now it loads - false alarm, apologies.
     

    #8
  9. Hridoy007
    Cupcake Sep 30, 2020


    #9