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Answered lost of oneplus buds case

  1. V1555727683524
    Cupcake Sep 27, 2020


    #1
  2. Horsault
    Nougat Moderator Sep 27, 2020

    Horsault , Sep 27, 2020 :
    Nothing.
    OnePlus doesn't sell spare parts. I'm afraid the only thing you can do is purchasing another complete set.
     

    #2
    Artemus. and V1555727683524 like this.
  3. U1602591376217
    Cupcake Oct 13, 2020


    #3
  4. Gav_W86
    Starting Point Expert Community Expert Oct 13, 2020

    Gav_W86 , Oct 13, 2020 :
    i have been told that OnePlus Support has definitely the ability to sell you individual replacement earbuds, I believe also the case as well. contact support > https://www.oneplus.com/support
     

    #4
    Artemus. and U1602591376217 like this.
  5. U1602591376217
    Cupcake Oct 13, 2020

    U1602591376217 , Oct 13, 2020 :
    Thanks for your reply! If I click the link it redirects me with the dutch customer service page. I had contact with the dutch customer service about a week ago. The lady I spoke to told me I couldn't buy loose parts and she didn't know if it's gonna be possible in the future. I will try it again this evening. Hope I get better support this time.
     

    #5
  6. U1602591376217
    Cupcake Oct 13, 2020


    #6
  7. Gav_W86
    Starting Point Expert Community Expert Oct 13, 2020

    Gav_W86 , Oct 13, 2020 :
    It might be a new thing - I raised it saying it would be a good thing, and after a while they came back and said it would happen. Let me know if they still say no and I will go back to the person I was in contact with.
     

    #7
    Artemus. likes this.