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Lots of issues in device via OnePlus 9

  1. Navakarthick
    Cupcake Jan 21, 2022

    Navakarthick , via OnePlus 9 , Jan 21, 2022 :
    I have purchased OnePlus 9 12/256 gb variant in nov 3rd 21.
    After 45days usage while charging the phone the device shuts off automatically and can't switch on.
    Then I reached the service centre for further assistance.
    They said me the motherboard was complaint, so we will change the motherboard and give the phone back to me.
    It takes around 7days.
    Then I'll check the phone after i received it occurs many issues.
    Again I have contacted your service centre and give the device and request to replace my device.
    Again they said me to check the device issues if there is any issues occurs we will replace your device and give me back new device.
    But they didn't sort out the issue and return the device back.
    In this device lot of issues occurs.
    I need a proper reason or else replace my device and give me back new one.
     

    #1
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jan 21, 2022


    #2
    harshit.b. likes this.
  3. harshit.b.
    Jelly Bean Jan 21, 2022


    #3
  4. Gamingtime1121
    Ice Cream Sandwich Jan 21, 2022

    Gamingtime1121 , via OnePlus 9 , Jan 21, 2022 :
    Contact them again and tell about the issue with the phone so they can replace you with a new one since the issues are happening repeatedly. And this is a user forum we don't work for OnePlus, we are just members like you.
     

    #4
    Navakarthick likes this.
  5. Navakarthick
    Cupcake Jan 22, 2022

    Navakarthick , via OnePlus 9 , Jan 22, 2022 :
    Latest version.
    1.Pocket mode not working.
    2.Proximity sensors not working properly.
    3.during a call back key or home buttons are not available.
    4.while charging the phone it will shutdown automatically.
    1642822482416.jpg
     

    #5
  6. Navakarthick
    Cupcake Jan 22, 2022


    #6
  7. the_o2
    OnePlus 9 Series Expert Community Expert Jan 22, 2022

    the_o2 , Jan 22, 2022 :
    Upload it on YouTube or Google drive and post the link of that video.
     

    #7
  8. Navakarthick
    Cupcake Jan 22, 2022


    #8
    the_o2 likes this.
  9. Navakarthick
    Cupcake Jan 22, 2022