Navakarthick , via OnePlus 9 , Jan 21, 2022 : I have purchased OnePlus 9 12/256 gb variant in nov 3rd 21. After 45days usage while charging the phone the device shuts off automatically and can't switch on. Then I reached the service centre for further assistance. They said me the motherboard was complaint, so we will change the motherboard and give the phone back to me. It takes around 7days. Then I'll check the phone after i received it occurs many issues. Again I have contacted your service centre and give the device and request to replace my device. Again they said me to check the device issues if there is any issues occurs we will replace your device and give me back new device. But they didn't sort out the issue and return the device back. In this device lot of issues occurs. I need a proper reason or else replace my device and give me back new one.
Gamingtime1121 , via OnePlus 9 , Jan 21, 2022 : Contact them again and tell about the issue with the phone so they can replace you with a new one since the issues are happening repeatedly. And this is a user forum we don't work for OnePlus, we are just members like you.
Navakarthick , via OnePlus 9 , Jan 22, 2022 : Latest version. 1.Pocket mode not working. 2.Proximity sensors not working properly. 3.during a call back key or home buttons are not available. 4.while charging the phone it will shutdown automatically.
Navakarthick , via OnePlus 9 , Jan 22, 2022 : I have a sample videos of issues. How to send it in this forum???
Navakarthick , via OnePlus 9 , Jan 22, 2022 : https://youtube.com/shorts/A7i2LZjmoVc?feature=share https://youtube.com/shorts/jqNIsRfYr80?feature=share https://youtube.com/shorts/zoGBLAqdexg?feature=share https://youtube.com/shorts/LMNKmxyTT70?feature=share https://youtube.com/shorts/7GQWG330xMo?feature=share