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Network/Connectivity LTE not connecting on Freedom Mobile (Canada)

  1. Moose111
    Cupcake Jul 19, 2018

    Moose111 , Jul 19, 2018 :
    I work for freedom mobile, and we use band 4 and band 66 for LTE, but the phone will not detect the network at all.

    This seems to be similar to the issue that the op5 had on our network, but was fixed last year.


    Edit: seems to be fixed! Thanks to the agent that reached out to me.
     
    Last edited: Jul 25, 2018

    #1
    phupeter likes this.
  2. astracd
    Gingerbread Jul 24, 2018

    astracd , Jul 24, 2018 :
    OP5 was connecting to network no problem, but did not go to 4G/LTE it was always on 3G or H+.
    If you work for freedom, tell them to make Wifi Calling work on Oneplus devices... :D
     

    #2
    Intruder71 likes this.
  3. phupeter
    Cupcake Sep 11, 2018

    phupeter , Sep 11, 2018 :
    How did you get it to work>?

    Im having the same issue...
     

    #3
  4. Moose111
    Cupcake Sep 11, 2018

    Moose111 , Sep 11, 2018 :
    The rep that reached out to me had some instructions to turn on developer logs, and even though it shouldn't have done anything, it seemed to make LTE work lol.

    Just make sure that your preferred network type is set to 2g/3g/4g and you should be all right, otherwise maybe visit your local carrier's store
     

    #4