Mike, Mar 19, 2016 : Friends, For the longest time I've felt like one thing that you guys really want is insight into the workings of this company. So, for example, when I show up in a thread to explain why you can't possibly call Android N "released" right now, that feels like a worthwhile effort if more people understand how the smartphone game works. Well, there's all kinds of things that are required to make smartphones, and there's all kinds of people in this company that are better at those things than I am. So why should only I be talking to you? Well, I'd like to welcome @Steven G. to the forums - he's currently in charge of e-commerce ops at OnePlus and he knows a lot about funnels, warehouses and supply chain things (that's all of the stuff that happens after the phone is made). He'll drop by in random threads to sprinkle some knowledge dust. Similarly, @Nicole, whom you already know as Head of Albie and Sticker Person, actually knows a lot about how our phones are made. Where there is a need, she'll drop by to explain why you can't just "switch on" VoLTE (or "vo-lite", as she for some reason calls it) or what a SKU is. Feel free to tag them if you've got a specific question, and do make sure to follow them if you're interested in these things.